Characteristics of Organizational Buying that make it different from Consumer Buying. The following are the key characteristics of organizational buying that distinguish it from consumer buying: Organizational purchasing decisions are more complicated than consumer purchasing decisions because they frequently involve more money and people.
While a consumer typically buys goods or services for personal use, a company buys them for production, resale, or other purposes. Organizational buying decisions frequently necessitate a greater degree of collaboration among various departments. Purchasing objectives are distinct: Organizations are motivated to purchase goods and services for specific reasons, such as increased efficiency, cost reduction, or productivity gains. As a result, purchases made by firms are frequently based on the outcomes or benefits that the goods or services will provide to the organization, rather than personal preferences of individual buyers. Decision-making is collective: Organizational buying frequently involves more than one person, and decisions are frequently made by a committee or group.
Recommenders: These individuals evaluate potential suppliers, make recommendations to the decision-making team, and sometimes participate in the negotiating process. Gatekeepers: These are the individuals who regulate the flow of information within the organization. Their primary responsibility is to ensure that only relevant information is communicated to the decision-making team. Decision Makers: These are the individuals who make the final purchasing decision. They are responsible for selecting a supplier and negotiating the terms of the purchase.
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