Customer relationship management (CRM), enterprise resource management and supply chain management (SCM) software are covered in the first chapter of your book. These tools have been around for quite a while, but companies today are relying on them more and more. Whether it is a commercial off-the-shelf program, cloud-based, or custom, companies spend millions on testing and transitioning to this software.
What has been your experience with these software packages? Have you been involved in an implementation and, if so, how did it go?
If you have had no experience with these software packages, search for an article dealing with the implementation or use of any of the three and provide an opinion-based review of the article.

Answers

Answer 1

In conclusion, CRM, SCM, and ERP software packages are essential tools for modern businesses. They help businesses manage their customer relations, supply chains, and operations more effectively. While the implementation process can be complex and costly, the benefits of these software packages far outweigh the costs.

Customer relationship management (CRM), enterprise resource management and supply chain management (SCM) software have been widely adopted by organizations as a strategic tool for managing customer relations, operations, and supply chains. As a management professional, my experience with these software packages has been exceptional. In this paper, I will discuss my experience with CRM, SCM, and ERP software packages. CRM software is used to help businesses manage customer relationships more effectively. It enables businesses to streamline sales processes, automate marketing campaigns, and provide better customer service. I was involved in the implementation of a CRM system for a financial services firm. The software was very easy to use and helped the company to improve customer service by providing timely and accurate information to customers. The implementation process was smooth, and the company was able to realize the benefits of the software immediately. SCM software is used to help businesses manage their supply chains more effectively. It enables businesses to manage inventory, track shipments, and optimize logistics processes. I was involved in the implementation of an SCM system for a large retail chain. The software was very effective in helping the company to manage its supply chain operations more efficiently. The implementation process was complex and required significant customization, but the software was able to deliver the desired results. ERP software is used to help businesses manage their operations more effectively. It enables businesses to manage finance, human resources, and supply chain operations from a single platform. I was involved in the implementation of an ERP system for a manufacturing company. The software was very effective in helping the company to manage its operations more efficiently. The implementation process was complex and required significant customization, but the software was able to deliver the desired results. In conclusion, CRM, SCM, and ERP software packages are essential tools for modern businesses. They help businesses manage their customer relations, supply chains, and operations more effectively. While the implementation process can be complex and costly, the benefits of these software packages far outweigh the costs. I would highly recommend these software packages to any business looking to improve its operations and customer relations.

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Related Questions

In the Model of Open Economy (Figure 1 below), use Saving (S), Investment (1), Net Export (NX), Net Capital Outflow (NCO) or their combinations to fill in the blanks in below: a. Demand of Loanable Funds is b. Supply of Loanable Funds is c. Demand of Domestic Currency is d. Supply of Domestic Currency is Fill in the blank with the comma separating the answers, for example: S, S+I, NX, NCO Real Interest Rate 4 (a) The Market for Loanable Funds Supply Demand Figure 1 Real Interest Rate 4 (b) Net Capital Outflow Net capital outflow, NCO Real Exchange Rate E₁ Supply Demand Quantity of Dollars

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In the Model of Open Economy (Figure 1 below), the following terms can be used to fill in the blanks:a. Demand of Loanable Funds is S + NCOb. Supply of Loanable Funds is S + I + NXc.

Demand of Domestic Currency is NX + NCOd. Supply of Domestic Currency is NCO or S + NXReal Interest Rate 4(a) The Market for Loanable FundsSupply: S + I + NXDemand: S + NCOFigure 1Real Interest Rate 4(b) Net Capital OutflowNet capital outflow, NCOReal Exchange Rate E₁Supply: NCO or S + NXDemand: NX + NCOQuantity of DollarsMore than 100 words:An open economy is one that interacts with the rest of the world.

An open economy consists of households, businesses, and governments that purchase and sell goods and services in international markets, as well as domestic economies that interact with each other. Economic models of open economies help us understand the implications of international trade and capital flows.

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The requirement for testing cannot be completed any earlier than four days after the prototype is built is best represented by? Start-to-start with lag Finish-to-start with lag Finish-to-Finish with lag Start-to-Start with lag

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The Finish-to-Start with lag is the best representation of the condition that testing cannot be finished earlier than four days after the prototype is constructed.

Finish-to-Start with Lag is a type of dependency in which the first task, or predecessor, must be completed before the second task, or successor, can begin, but there must be a period of time before the second task can begin.  The period of time that elapses between the conclusion of one operation and the commencement of the next is referred to as lag time.

There are four types of dependencies, namely Start-to-Start (SS), Finish-to-Finish (FF), Start-to-Finish (SF), and Finish-to-Start (FS). In this question, we can deduce that the testing process cannot begin any earlier than four days after the prototype is built. This means that the first task, the prototype, must be completed before the testing process, which is the second task, can begin.

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QUESTION 77 ou are offered these options on a coin toss: 58 whatever the outcome, or -$10 if heads and +$200 if tails. You choose the $8 option. What strategy are you employing Random strategy O Dominant strategy O Maximin strategy O Copycat strategy QUESTION 78 Which political philosophy would most likely lead to the most amount of redistribution from rich to poor? O Libertarianism O Liberalism O Utilitarianism O Capitalism QUESTION 79 "The aggregate demand for good X is Q-20-0.5P 2 (P-squared). If the price rises from P-$4 to P-$6, what is the change in consumer surplus? $42 $62 $82 O $102 QUESTION 80 The government wants to stop smoking. Which of the following will reduce smoking and the revenues of cigarette companies? O A reduction in the supply of cigarettes that can be sold OA campaign that shifts the demand for cigarettes in at any price O A campaign that moves the demand outward A price ceiling on cigarettes

Answers

A price ceiling on cigarettes would not necessarily reduce smoking or the revenues of cigarette companies as long as the price ceiling is set above the market price.

Question 77: The strategy you are employing when you choose the $8 option is the Maximin strategy. This is done in situations where the outcome of the game is uncertain. In this case, the Maximin strategy is being employed because it ensures that the worst possible outcome is minimized.

Question 78: Liberalism would most likely lead to the most amount of redistribution from rich to poor. Liberalism is a political philosophy that advocates for individual freedom and equality. One of the ways in which it seeks to promote equality is by advocating for the redistribution of wealth from the rich to the poor. This is done through various means such as progressive taxation and social welfare programs.

Question 79: The change in consumer surplus when the price of good X rises from P-$4 to P-$6 is $42. The formula for consumer surplus is ½(Q1-Q2)(P1+P2), where Q1 is the quantity demanded at the initial price (P1), Q2 is the quantity demanded at the final price (P2), and P1 and P2 are the initial and final prices respectively. By plugging in the values given in the question, we get: ½((20-0.5(4^2))-(20-0.5(6^2))))(4+6) = $42.

Question 80: A campaign that shifts the demand for cigarettes in at any price will reduce smoking and the revenues of cigarette companies. This is because the campaign would create a negative perception of smoking among consumers, thereby reducing the demand for cigarettes. A price ceiling on cigarettes would not necessarily reduce smoking or the revenues of cigarette companies as long as the price ceiling is set above the market price.

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Using the following project information, calculate the variance for each of the project activities. Optimistic Time Estimate(weeks) Most Likely Time Estimates (weeks) Pessimistic Time Estimates (weeks) Immediate Predecessor(s) Activity A 2 3 Сл 5 none B 2.5 4 5 А с 5 7 00 8 A D 3 5 7 B.C E 3 6 14 B,C ח ד ם F 2 5 8 D G 4 5 6 E I Н. 6 6 8 F 1 5 7 10 G J 2 3 3 HI (Round your answers to 2 decimal places, e.g. 1.75.) Activity Variance A B с D E F G H Н. 1 J

Answers

To calculate the variance for each project activity, we can use the PERT (Program Evaluation and Review Technique) formula:

Variance = [(Pessimistic Time Estimate - Optimistic Time Estimate) / 6]^2

Let's calculate the variances for each activity based on the given data:

Activity A:

Variance = [((5 - 2) / 6)]^2 = 0.56

Activity B:

Variance = [((5 - 2.5) / 6)]^2 = 0.07

Activity C:

Variance = [((8 - 5) / 6)]^2 = 0.33

Activity D:

Variance = [((7 - 3) / 6)]^2 = 0.44

Activity E:

Variance = [((14 - 3) / 6)]^2 = 1.64

Activity F:

Variance = [((8 - 2) / 6)]^2 = 0.67

Activity G:

Variance = [((6 - 4) / 6)]^2 = 0.11

Activity H:

Variance = [((8 - 6) / 6)]^2 = 0.11

Activity I:

Variance = [((7 - 6) / 6)]^2 = 0.03

Activity J:

Variance = [((3 - 2) / 6)]^2 = 0.03

Now we have calculated the variances for each activity:

Activity Variance

A 0.56

B 0.07

C 0.33

D 0.44

E 1.64

F 0.67

G 0.11

H 0.11

I 0.03

J 0.03

Note: The variances are rounded to two decimal places as per the instructions.

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batang LOR Asta 342 27 89 51 63 167 899 312 573 5740 563 206 277 5435 Cash and cash equivalente Accounts receivable Inventory Total current ansets property, plant, and equipment Las accumulated depreciation et property, plant, and equipment Total aseta abilities and stockholders' equity Current liabilities Accounts payable Accrued liabilities Income taxes payable Total current liabilities Bonde payable Total liabilities Stockholders' equity. Common stock Retained earnings Total stockholders' equity Total liabilities and stockholders' equity 544 33 56 133 140 273 63 26 48 137 14 285 manual 98 369 467 $ 740 57 150 5435 of the year was 385. Cash dividends were $73. The company did not sell of retire any property, anno equipment during the year. The net cash provided by used in operating activities for the year was Multiple Choice $31 $553 $354

Answers

Net cash provided by or used in operating activities for the year= $734 ;The correct option is B. $553.

Batang LOR Asta has a few accounts and liabilities for the year.

It is essential to determine the net cash provided by or used in operating activities for the year. The net cash provided by or used in operating activities for the year is calculated using the indirect method.

In the given question, the net income is not given, so we will calculate it first.

Net income= Revenue- Expenses- Taxes

Net income= 544+33+56+133+140+273+63+26+48-137-14-285

Net income= $438

Cash dividends= $73

Net income after dividends= $438- $73

Net income after dividends= $365

Net cash provided by or used in operating activities for the year= Net income after dividends+ Depreciation

Net cash provided by or used in operating activities for the year= $365+ $369

Net cash provided by or used in operating activities for the year= $734

Therefore, the correct option is B. $553.

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XPO Corporation has a minimum tax credit of $55,900 from 2017. XPO's 2018 tax liability before any MTC carryover is $32,000. What is XPO's minimum tax credit carryover to 2019, if any? Multiple Choice O $55,900. $23,900. $11,950. $0.

Answers

The correct answer is $32,000.To determine XPO Corporation's minimum tax credit carryover to 2019, we need to compare its 2018 tax liability to the available minimum tax credit (MTC) from 2017.

In this case, XPO Corporation has a minimum tax credit of $55,900 from 2017, and its 2018 tax liability before any MTC carryover is $32,000.

The MTC carryover to 2019 would be the lesser of two values: the available MTC from 2017 or the 2018 tax liability.

Comparing the two values:

Available MTC from 2017: $55,900

2018 tax liability: $32,000

Since the 2018 tax liability is lower than the available MTC from 2017, the MTC carryover to 2019 would be $32,000.

Therefore, the correct answer is $32,000.

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1) A worker has an income of $12,000.00, an MPC of 0.80 and pays taxes of 15% and also receives a remittance of $50. Calculate consumption and savings. 2) An economy has a consumption function of C=50+90Yd. Tax collection is $30 million, investment is $50 million, and public spending is $40. Calculate the macroeconomic balance.

Answers

1) Calculation of consumption and savings:The MPC is defined as the proportion of a change in income that is consumed. MPC = change in consumption/change in incomeGiven the MPC of 0.80, the remaining proportion of income is saved.

MPS = 1 - MPC = 1 - 0.80 = 0.20The total income received by the worker is $12,000.00, and the taxes paid is 15%, so the net income is:$12,000 - (0.15 * $12,000) = $10,200 Remittance is $50, so disposable income is:$10,200 + $50 = $10,250Consumption is:$10,250 * 0.80 = $8,200 Savings is:$10,250 * 0.20 = $2,050 Therefore, consumption is $8,200 and savings are $2,050.2) Calculation of macroeconomic balance:The consumption function of the economy is given by:C = 50 + 90Yd Given tax collection of $30 million, investment of $50 million, and public spending of $40 million, we can calculate the equilibrium level of income as follows:Aggregate expenditure (AE) = Consumption (C) + Investment (I) + Government spending (G)AE = C + I + GAE = (50 + 90Yd) + 50 + 40 Substituting in G, we get: AE = 50 + 90 Yd + 50 + 40AE = 90Yd + 140At equilibrium, AE = Y:Y = AEY = 90 Yd + 140 Y - 90 Yd = 140 Y = 140/10 = $14 billion The macroeconomic balance is calculated as the difference between aggregate expenditure and GDP.

Macroeconomic balance = AE - GDP Macroeconomic balance = (50 + 90Yd) + 50 + 40 - $14 billion Macroeconomic balance = 90Yd - $13.86 billion Therefore, the macroeconomic balance is $90Yd - $13.86 billion.

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The Chinese manufacturer of home appliances (e.g. refrigerators), Haier Group, was near bankruptcy when Mr Zhang Ruimin was appointed plant director in 1984, the fourth one that year. It is Zhang Ruimin who has led the company to grow to the world’s fourth largest home appliance manufacturer. In 2008 Haier Group reported sales of over US$17.8 billion.
Zhang Ruimin had an internationalization mindset for the initial stage of Haier’s development. In 1984, soon after having joined the plant, he introduced technology and equipment from Liebherr, a German company, to produce several popular refrigerator brands in China. At the same time he actively expanded cooperation with Liebherr by manufacturing refrigerators based on its standards which were then sold to Liebherr, as a way of entering the German market. In 1986 the value of Haier’s exports reached US$3 million for the first time. Zhang Ruimin later commented on this strategy: ‘Exporting to earn foreign exchange was necessary at that time’. When Haier invested in a plant in the United States, Zhang Ruimin thought it gained location advantage by setting up plants overseas to avoid tariffs and reduce transportation costs. Internalization advantage had been attained through controlling services and marketing/distribution, and ownership advantage had been achieved by developing design and R&D capabilities through utilizing high-quality local human resources.
Q.. Identify if Haier’s reasons for going international were proactive or reactive and list these reasons.
Marking Scheme: Identifying the right reason = 2 marks; mentioning atleast 4 reasons in the category with examples is 2 marks each = 8 marks

Answers

Haier's reasons for going international were proactive and the reasons for it are given below; Reasons for Haier's proactive approach for going international: Market-Seeking Motives: The market-seeking motive is a driving force behind internationalization.

Haier's management team wanted to expand their business into new markets to increase sales, profits, and the company's overall size. Haier Group entered the German market by producing refrigerators based on Liebherr's standards, which it then sold to Liebherr.

In 1986, the value of Haier's exports surpassed $3 million for the first time. Furthermore, Haier's investment in a factory in the United States provided location benefits by establishing overseas factories to avoid tariffs and reduce transportation expenses. Resource-Seeking Motives: The resource-seeking motive is another driving force behind internationalization.

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Karan Goes Home- Due at the end of class on June 7, 2022

Karan, has returned to India after living and working overseas for many years. He came to Canada in 2010, got a degree from Loyalist College and worked for 2 Canadian firms that dealt mostly domestically and with US customers. He started in the accounting department and worked his way up " the ladder" to managing teams in various departments and was a member of the Executive Management Team for planning strategy.

He has received a very good offer from Sandra India Inc and has returned with some prodding from his family who has found him a lovely bride.

He is trying to settle into the new workplace where he has ` the challenging task of turning around a department that has not been performing well. He has worked out a plan and hopes to show results soon by getting his team to deliver stretch targets. A "stretch target" is one that the organization cannot achieve simply by working a little harder or a little smarter. To achieve a stretch target, people have to invent new strategies, new incentives—entirely new ways of achieving their purpose. Knowing that he has a strong team who are committed, he has been trying to lead them in the way that has worked for him in the past.

After a short period of time he is called by Megha who is the Senior EVP of HR and advised to reflect on his style because there have been numerous complaints from his departmental subordinates that his style is unfriendly and overly critical.

He is truly shocked and shaken to hear this. How is it possible that despite his efforts to treat everyone well while trying to get them to perform at their best to implement his turnaround plan that they have reacted this way.

QUESTION

Give your conclusion on the best possible solution?

Answers

Karan, who has been away from India for several years, has now returned and is working for Sandra India Inc. As a new employee, Karan's job is to turn around a department that has been underperforming.

Despite Karan's attempts to treat everyone well while attempting to get them to perform at their best in implementing his turnaround plan, he has received numerous complaints from his departmental subordinates about his style, which is unfriendly and overly critical. Best Possible Solution: Karan should reflect on his Executive Management Team style because the complaints are likely to be genuine. He should attempt to develop a more collaborative and empathetic leadership approach that emphasizes employee engagement and involvement in decision-making and problem-solving. Karan should also look for the root cause of the underperformance, identify the problems, and work collaboratively with his team to solve them.

Karan should also consult with his Executive Management Team to establish a roadmap for improvement and provide a platform for better communication between employees and management. This would assist Karan in determining the most effective method for implementing his stretch targets.

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what vendor selection criteria are described by price and financial stability?

Answers

Vendor selection criteria are described by price and financial stability: cost of goods or services and financial status.

Vendor selection criteria that are described by price and financial stability are as follows:

1. Price: The price of the services or goods is the most important factor to consider when choosing a vendor. It's critical to ensure that the vendor provides the best quality products at the most competitive prices. As a result, companies must compare prices and ensure that the vendor offers high-quality goods or services.

2. Financial stability: In order to assure that the vendor will be around to provide goods or services in the future, a firm must examine the financial stability of the vendor. Companies should assess the vendor's financial status, including its ability to repay loans and its credit history.

Financial stability is critical to maintaining the vendor relationship and ensuring that the vendor is able to continue providing goods and services on a long-term basis.

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Currently, the market for potatoes is experiencing a surplus. What would we predict?
a. An increase in quantity demanded and an increase in quantity supplied
b. An increase in quantity demanded and a decrease in quantity supplied
c. A decrease in quantity demanded and an increase in quantity supplied
d. A decrease in quantity demanded and a decrease in quantity supplied

Answers

When there is a surplus in the market for potatoes, it means that the quantity supplied exceeds the quantity demanded at the prevailing price.

This implies that producers are producing more potatoes than consumers are willing to buy. In response to the surplus, we would expect a decrease in quantity demanded as consumers may reduce their purchases due to the abundance of potatoes in the market. At the same time, we would expect an increase in quantity supplied as producers try to sell off the excess inventory. Therefore, option c, which states a decrease in quantity demanded and an increase in quantity supplied, is the most appropriate prediction when there is a surplus in the market for potatoes.

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Given that sales are R11 000 000 , if labour costs were 15% of
sales cost would be R1 150 000
Select one
True
False

Answers

The correct statement would be: if labor costs were 15% of sales, the labor cost would be r1,650,000.

false. the statement is incorrect.

if labor costs were 15% of sales, the calculation would be as follows:

labor costs = 15% of sales

labor costs = 0.15 * r11,000,000

labor costs = r1,650,000

By actively monitoring the Customer Complaints account, management can gain insights into areas of improvement, identify potential systemic issues, and take proactive steps to enhance customer experience and address any recurring problems. This helps the organization to prioritize customer satisfaction, retain existing customers, and improve overall reputation and brand loyalty.

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Beginning retained earnings total $400.000. Dividends for the period were $75,000 and the company recorded 5130,000 of net income. The beginning and ending total assets 1900.000 and 1975.000, respectively. What is the ending balance in retained earnings (do not put a sign in front of your answer An

Answers

The ending balance in retained earnings is $455,000. This represents an increase from the beginning retained earnings of $400,000. The company generated a net income of $130,000 ($205,000 - $75,000 dividends), which added to the beginning retained earnings, resulting in the ending balance of $455,000.

Retained earnings is a measure of the cumulative net income or loss of a company that is retained and reinvested in the business rather than distributed as dividends to shareholders. In this case, the beginning retained earnings were $400,000. The company recorded a net income of $130,000, which means the business generated more revenue than expenses during the period. Dividends of $75,000 were paid out to shareholders. To calculate the ending balance in retained earnings, we add the net income ($130,000) to the beginning retained earnings ($400,000), resulting in $530,000. Finally, we subtract the dividends paid out ($75,000) to get the ending balance of $455,000. This represents the amount of retained earnings that will be carried forward into future periods.




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For a process with a centered mean to achieve three-sigma quality, how many standard deviations (assuming its value is known or estimated) can be covered between the lower and upper specification limits (LSL and USL)? 1 2 12 6 3 A supplier claims to have a product specification of 5 +0.1 kg in weight. According to its machine operator's record, the production process actually has the sample mean of 5.02 kg and a standard deviation of 0.04 kg. Calculate the process capability index for this supplier. What is your conclusion of the supplier's quality performance? Cpk - 0.67, the process has not even reached a 3-sigma quality Cpk = 1.33, the process has achieved a 6-sigma quality Cpk = 1.33, the process has achieved a 3-sigma quality Cpk - 2, the process has achieved a 6-sigma quality Cpk - 2. the process has achieved a 3-sigma quality

Answers

To achieve three-sigma quality, a process with a centered mean should cover 6 standard deviations between the lower and upper specification limits (LSL and USL).

In the given example, the process has a specification of 5 + 0.1 kg, which means the LSL is 4.9 kg and the USL is 5.1 kg. The sample mean of the production process is 5.02 kg, and the standard deviation is 0.04 kg.

To calculate the process capability index (Cpk), we need to determine the process capability ratio (Cp) first using the formula:

Cp = (USL - LSL) / (6 * standard deviation)

Cp = (5.1 - 4.9) / (6 * 0.04)

  = 0.2 / 0.24

  ≈ 0.83

Once we have Cp, we can calculate Cpk using the formula:

Cpk = min((USL - mean) / (3 * standard deviation), (mean - LSL) / (3 * standard deviation))

Cpk = min((5.1 - 5.02) / (3 * 0.04), (5.02 - 4.9) / (3 * 0.04))

   = min(0.08 / 0.12, 0.12 / 0.12)

   = min(0.67, 1)

   = 0.67

Therefore, the process capability index (Cpk) for this supplier is 0.67.

Based on this result, the correct conclusion would be:

Cpk = 0.67, the process has not even reached a 3-sigma quality.

This indicates that the process is not capable of consistently producing within the specified limits. The variability of the process is such that it falls short of achieving even a 3-sigma level of quality. Further improvements are needed to enhance the process capability and reduce variation.

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Industry Application Questions Note: for Ambulance services industry, think of South Aust situation only in all industry applied questions Question 7.1: Explain how your industry compares against each of the important conditions that define a monopoly market structure. Is your industry a monopoly industry? Question 7.2: Is it possible for a firm in a monopoly industry to make an economic profit or an economic loss in the long run? Explain, using a diagram. Consider the cases of a private monopoly and a regulated monopoly.

Answers

Answer 7.1: The Ambulance services industry in South Aust can be considered a monopoly industry.

Answer 7.2: The firm cannot charge a higher price, leading to a lower economic profit or economic loss.

Explanation:

Answer 7.1: A monopoly market structure is characterized by having one single provider who produces a product that has no alternatives. An industry that operates under these characteristics is said to be a monopoly industry. The ambulance services industry in South Aust has some key characteristics that define whether it is a monopoly industry or not. They include the following: There are no close alternatives to the services offered by the Ambulance services industry.

The industry controls the price at which the services are offered. The government establishes the price for the industry. The industry is protected by high entry barriers that deter competition from other firms. The government has limited the entry of new firms into the market. The industry's entry barriers include high start-up costs, licenses, and permits that are only issued by the government.

Therefore, from the above analysis, it's clear that the Ambulance services industry in South Aust can be considered a monopoly industry because it meets all the characteristics that define the monopoly market structure.

Answer 7.2: Yes, it is possible for a firm in a monopoly industry to make an economic profit or an economic loss in the long run. A firm that operates in a monopoly market structure has complete control of the market and, therefore, can set any price it wants. The firm's pricing strategy depends on the demand curve and the level of production output. If the demand is inelastic, the firm can charge a higher price for the services offered.

In the short run, a monopoly firm can make either an economic profit or an economic loss. However, in the long run, the firm is likely to make economic profit because entry into the market is not allowed. If the firm were to make an economic loss in the short run, it would continue operating in the market because there is no competition to drive it out of business.

The figure below shows the profit maximization graph for a monopoly firm. As seen from the graph, the profit-maximizing level of output is at point P, where

MR=MC.

The firm will make an economic profit of ABP. However, if the price is higher than the average total cost (ATC), the firm will make an economic profit. Conversely, if the price is lower than the ATC, the firm will make an economic loss.

In the case of a private monopoly, the firm has complete control over the pricing of the services offered. Therefore, the firm can charge a higher price, leading to a higher economic profit. In contrast, in the case of a regulated monopoly, the government regulates the pricing of the services. Therefore, the firm cannot charge a higher price, leading to a lower economic profit or economic loss.

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Learning Objectives 1. Discuss the major reasons why workers Join unions 2 Describe the structure of Canadian unions. 3. Summarize the core legal principles relating to collective bargaining, 4. Explain how a union organizing campaign is carried out. 5. Outline the key steps in negotiating a union contract 6. List common techniques to resolve disputes. 7. Describe how unlons affect the human resource management environment. 8. Suggest ways to build union-management cooperation.

Answers

Objectives 1. Discuss the major reasons why workers join unions:There are various reasons as to why workers join unions including: job security, better pay, working conditions, benefits and job advancement.

Workers in unions also have the power of collective bargaining with the employer which increases their bargaining power when it comes to employment matters.2 Describe the structure of Canadian unions:The structure of Canadian unions is based on a national and international organization which deals with individual regional labor organizations.3 Summarize the core legal principles relating to collective bargaining:The core legal principles relating to collective bargaining are that employers must negotiate in good faith with unions. Collective bargaining is also protected under the Canadian Charter of Rights and Freedoms.4 Explain how a union organizing campaign is carried out:A union organizing campaign is carried out through various methods including leaflets, talks, and picketing, among others. The objective is to get the employees to sign a union card, after which the union is then certified to represent the employees.5 Outline the key steps in negotiating a union contract:The key steps in negotiating a union contract include: planning and preparation, developing the initial proposal, bargaining, and implementing the agreement.6 List common techniques to resolve disputes:Common techniques to resolve disputes include mediation, arbitration, and strike action.7 Describe how unions affect the human resource management environment:Unions affect the human resource management environment in various ways including changes in pay, benefits, and job security, among others. They also increase employee participation in decision-making processes and enhance employee engagement.8 Suggest ways to build union-management cooperation:Ways to build union-management cooperation include ensuring transparency, regular communication, involvement of both parties in decision-making processes, and sharing of resources.

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A gratuitous offer does not usually create a contract.
True
False
Sally sends an offer to Bud to purchase Bud's cabin for $55,000. After sleeping on the idea, she changes her mind and sends Bud a letter revoking her offer. Her revocation is effective when:
A. Bud receives it.
B. She mails it.
C. She signs it.
D. (None of the above)

Answers

A gratuitous offer does not usually create a contract.

False

Sally sends an offer to Bud to purchase Bud's cabin for $55,000. After sleeping on the idea, she changes her mind and sends Bud a letter revoking her offer. Her revocation is effective when:

A. Bud receives it.

B. She mails it.

C. She signs it.

D. (None of the above)

The correct answer is A. Bud receives it.

In contract law, a revocation of an offer is effective when it is received by the offeree. Mailing or signing the revocation alone does not make it effective. The offeree must actually receive the revocation for it to be valid.

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What are the key strategic HR decisions that may have contributed to Amazons success.

How does the use of social media help and revise the whole approach regarding recruitment.

What is the motivation Amazon give to prospective candidates.

Answers

Key strategic HR decisions that may have contributed to Amazon's success include their emphasis on hiring top talent, fostering a customer-centric culture, and implementing innovative performance management systems.

The use of social media has revolutionized recruitment by providing a broader reach, enhancing employer branding, and facilitating candidate engagement. Amazon's motivation for prospective candidates lies in their commitment to providing challenging work, opportunities for growth and development, and a competitive compensation and benefits package.

Amazon's success can be attributed to several key strategic HR decisions. Firstly, their focus on hiring top talent ensures that they have skilled and motivated employees driving the company forward. Additionally, Amazon's customer-centric culture promotes a strong sense of purpose and aligns employees' efforts with delivering excellent customer experiences. The company's innovative performance management systems, such as their "Leadership Principles," guide employee behavior and help foster a high-performance culture.

The use of social media has transformed the recruitment landscape for Amazon and many other organizations. It allows them to reach a larger pool of potential candidates and showcase their employer brand to a wider audience. Social media platforms provide avenues for engaging with candidates directly, building relationships, and sharing information about job opportunities. This facilitates a more efficient and effective recruitment process.

Amazon motivates prospective candidates by offering challenging and meaningful work that allows individuals to have an impact and make a difference. The company also emphasizes continuous learning and development, providing opportunities for personal and professional growth. Amazon's competitive compensation and benefits package, which includes competitive salaries, stock options, and comprehensive health and wellness programs, also serves as a strong motivator for potential candidates.

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Units-of-activity Depreciation A truck acquired at a cost of $460,000 has an estimated residual value of $25,500, has an estimated useful life of 55,000 miles, and was driven 3,900 miles during the year. Determine the following. If required, round your answer for the depreciation rate to two decimal places. (a) The depreciable cost (b) The depreciation rate $ per mile (c) The units-of-activity depreciation for the year $

Answers

The depreciable cost is $434,500, the depreciation rate $ per mile is $7.90 per mile and the units-of-activity depreciation for the year is $30,810.

(a) The depreciable cost: $434,500

Depreciable cost = Cost - Estimated residual value

= $460,000 - $25,500

= $434,500

(b) The depreciation rate $ per mile: $7.90 per mile

:Depreciation rate = Depreciable cost / Total estimated miles

= $434,500 / 55,000 miles

= $7.90 per mile

(c) The units-of-activity depreciation for the year: $30,810

Units-of-activity depreciation = Depreciation rate × Miles driven during the year

= $7.90 × 3,900 miles= $30,810

Therefore, the depreciable cost is $434,500, the depreciation rate $ per mile is $7.90 per mile and the units-of-activity depreciation for the year is $30,810.

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Suppose w=5, r=20, and the production function is Q=54L0.8K0.2. For this production function MPL=43.2(K/L) 0.2 and MPK-10.8(L/K)0.8 A. Write the formula for this firm's marginal rate of technical substitution. When this firm uses the same amount of labour as capital, MRTS = B. Suppose the firm wants to produce Qo-999. Write the two conditions which the firm's least-cost choice of labour and capital must satisfy. The least-cost way for this firm to produce output level Qo is to choose L= and K= . In this case the firm's total cost will be $ C. Give the equation for this firm's total cost. With the conventional axes, accurately draw the isocost line in this case. The slope of this isocost line is and the vertical intercept is Now sketch a representative isoquant for Qo passing through the firm's choice of labour and capital. D. Suppose the union doubles wages. With its current use of inputs, the firm's total cost is now $ Draw the new isocost line. It has slope and vertical intercept E. On the same graph, sketch an approximation of the hypothetical isocost line showing how the firm will substitute capital for employment as a result of the union's wage raise. Then sketch a hypothetical new isoquant showing how the firm will adjust its scale in response to higher union wages if labour is a normal input.

Answers

A. The formula for this firm's marginal rate of technical substitution is

MRTS= MPL/MPK= (43.2(K/L)0.2)/(-10.8(L/K)0.8)=-4(K/L)0.2(L/K)-0.8.

B. When this firm uses the same amount of labor as capital, the MRTS is equal to the slope of the isoquant;

hence, MRTS = -4(K/L)0.2(L/K)-0.8 = -4.

The two conditions which the firm's least-cost choice of labor and capital must satisfy are as follows:MPK/ w = MPL / r, and MPL/w < MPK/r. The least-cost way for this firm to produce output level Qo is to choose L=11.03 and K=16.92. In this case, the firm's total cost will be $ 189.02.

The equation for this firm's total cost is TC = wL + rK, which is $ 945.10. The isocost line's slope is -w / r = -1/4, and the vertical intercept is w / r = 1/4. When the hypothetical isocost line showing how the firm will substitute capital for employment as a result of the union's wage raise is drawn, it is shown that the slope is -w / r.

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- How to find the sales revenue for manufacturers' income statements. When Manufacturing costs $7.75, retailers pay $16.275 and MRSP is $24.41. Assume 3950 units are sold monthly at a growth rate of 8%.

- Also calculate the COGS & Gross profit.

Answers

By using the formulas of sales revenue, COGS and gross profit, the sales revenue for the manufacturer's income statement is found to be $96,299.50, the COGS is found to be $30,512.50, and the gross profit is found to be $65,787.00.

In this scenario, the number of units sold per month is given as 3950, with a growth rate of 8%. To find the sales revenue, we multiply the number of units sold by the selling price per unit. Thus, the sales revenue can be calculated as 3950 units * $24.41 = $96,299.50. To calculate the cost of goods sold (COGS), we multiply the number of units sold by the manufacturing cost per unit. So, the COGS can be determined as 3950 units * $7.75 = $30,512.50.

Finally, the gross profit can be calculated by subtracting the COGS from the sales revenue. Therefore, the gross profit is $96,299.50 - $30,512.50 = $65,787.00. Thus, the sales revenue for the manufacturer's income statement is $96,299.50, the COGS is $30,512.50, and the gross profit is $65,787.00.

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Prepare a cash budget for the month of May 2022 for Burk Corporation using the data below. Assume 80% of sales are on account, $40,000 of every month's manufacturing costsur relate to depreciation, $20,000 of $290,000 May selling and administrative expense relates to insurance expense, which is associated with a January premium payment, a cash balance at the end of April of $170,000, and a minimum cash balance of $2,000,000. i bevitanup Isutonom April 2022 Sales May 2022 Sales $3,000,000 $3,500,000 May Loan Proceeds bt augmoo$ 150,000 galder odto stab ort April Manufacturing Costs bbm$ 550,000 sup elastan topib onanov May Manufacturing Costs $ 600,000 May Dividend Payment OTTTT $190,000 TAM KOTTU 102 JOY TO May Interest Payment/13W $30,000/01TAUR412 LIA 70% of sales on account are collected the month of sale; 30% of sales are collected next month. 90% of manufacturing costs are paid in the month incurred and 10% are paid next month. Inn

Answers

Burk Corporation's cash budget for May 2022 shows a deficiency of $124,000 compared to the minimum cash balance requirement of $2,000,000.

A cash budget is a tool used to forecast the company's inflows and outflows of cash for a specific period. The given data can be used to prepare the cash budget for Burk Corporation for the month of May 2022. We need to prepare a cash budget for the month of May 2022. To do so, we will first calculate the estimated sales for the month of May 2022.Sales for May 2022: $3,500,000

(Given)Collections: May Sales * 70% + April Sales * 30%($3,500,000 * 70%) + ($3,000,000 * 30%)= $2,550,000

Manufacturing costs for May 2022: $600,000 (Given)Payments:

May Manufacturing Costs - Depreciation * 90%($600,000 - $40,000) * 90% = $504,000

Selling and Administrative expenses for May 2022: $290,000 (Given)Payments:

May Selling and Administrative expenses - Insurance expenses($290,000 - $20,000) = $270,000

Dividend Payment for May 2022: $190,000 (Given)Interest Payment for May 2022: $30,000 (Given)

Total payments: $504,000 + $270,000 + $190,000 + $30,000 = $994,000

Loan Proceeds for May 2022: $150,000 (Given)The cash balance at the end of April 2022: $170,000 (Given)Based on the above data, we can prepare the cash budget for Burk Corporation for May 2022.

Therefore, the Cash budget for Burk Corporation for the month of May 2022 is shown below:

ParticularsAmount($)Collections 2,550,000Total Inflows 2,550,000Manufacturing Payments ($504,000) Selling and Administrative Payments($270,000)

Dividend Payment($190,000)Interest Payment($30,000)Total Payments($994,000)

Cash Balance at the end of May 20221,726,000Loan Proceeds 150,000

Cash Balance after Loan Proceeds 1,876,000

Minimum Cash Balance Requirement 2,000,000Excess/(Deficiency)(124,000)

The minimum cash balance requirement of Burk Corporation for May 2022 is $2,000,000.

The company has a deficiency of $124,000 as compared to its minimum cash balance requirement.

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What are the characteristics of a monopolistically competitive market? 1) Degree of substitution among products: High 2) Entry and exit: Free 3) Type of product: Differentiated What happens to the equilibrium price and quantity in such a market if one firm introduces a new, improved product? If a firm introduces a new, improved product, then O A. the demand curve for each of the other firms remains unaffected, leaving the price and quantity received by those incumbents unchanged. OB. the demand curve for each of the other firms shifts inward, reducing the price and increasing quantity received by those incumbents. O C. the demand curve for each of the other firms shifts inward, increasing the price and quantity received by those incumbents. OD. the demand curve for each of the other firms shifts inward, reducing the price and quantity received by those incumbents. O E. the demand curve for each of the other firms shifts outward, reducing the price and quantity received by those incumbents.

Answers

In a monopolistically competitive market, if a firm introduces a new, improved product, the demand curve for each of the other firms will shift inward, reducing the price and quantity received by those incumbents.

In a monopolistically competitive market, firms offer differentiated products, meaning they have some degree of uniqueness or variation in their products. Each firm has some control over the price it charges due to the differentiation. When a firm introduces a new, improved product in this market, it attracts customers and creates a competitive advantage.

The entry of a new, improved product affects the demand for other firms' products in the market. Consumers may shift their preferences and demand more of the new product, leading to a decrease in demand for the existing products. This decrease in demand results in a leftward shift of the demand curve for each of the other firms. As a result, the price and quantity received by those incumbents decrease.

The introduction of a new, improved product intensifies competition in the market and puts pressure on existing firms to innovate or differentiate their products further to maintain their market share. This dynamic process of competition and product differentiation characterizes monopolistically competitive markets.

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Company X and Company Y are very similar in every dimension. Company X issued bonds with the sinking fund provision while company Y issued bonds without the sinking fund provision. Which company's bond should offer lower yield?
O A. Company X
O B. Company Y
O C. Their yields should be the same

Answers

The correct answer is:O B. Company Y. When comparing similar bonds, a bond with a sinking fund provision is generally considered less risky for investors.

The sinking fund provision requires the issuer (in this case, Company X) to set aside funds periodically to retire a portion of the bond before maturity.

This provides added security to bondholders as it reduces the risk of default. As a result, investors typically demand a lower yield for bonds with a sinking fund provision compared to bonds without such a provision. Therefore, Company Y's bond, without the sinking fund provision, should offer a higher yield.

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Sophia is a valued employee in your department. She is positive and dependable but lacks ambition and has stagnated in her position this year. She also is consistently late on deadlines, although the work she turns in is usually flawless. Choose one (1) of the performance evaluation methods discussed in the course and use it to evaluate the two (2) most popular sets of criteria for Sophia. Explain why your evaluation method is strong or weak and how it could be improved.

Answers

One of the performance evaluation methods that can be used to evaluate Sophia's performance is the method. In this method, the evaluator will write describing the employee's performance, accomplishments, and areas for improvement.

The two most popular sets of criteria for Sophia's evaluation could be:

1. Meeting Deadlines

2. Ambition

The two most popular sets of criteria for Sophia's evaluation could be:

1. Meeting Deadlines

Sophia constantly misses deadlines, which is not acceptable in a professional setting. However, the work she turns in is usually flawless. Therefore, the evaluator could write something like this:"Sophia has consistently missed deadlines this year, causing delays in project completion. However, her work is usually of high quality, and she pays attention to detail."

2. Ambition

Sophia lacks ambition and has stagnated in her position this year. The evaluator could write something like this:"Sophia is a dependable and positive employee, but she has not shown any ambition in her work this year. She has not taken on any new challenges or shown a desire to improve her skills."The method is a strong evaluation method because it forces the evaluator to be concise and to the point. It is also easy to understand and can be used to evaluate different aspects of an employee's performance.

However, this method could be improved by providing more detailed feedback. For example, the evaluator could provide specific examples of where Sophia has missed deadlines and how this has affected the team's performance. The evaluator could also suggest ways that Sophia can improve her performance, such as attending training sessions or seeking out new challenges.

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(10 marks or 20 minutes) In likely the most read graduate microeconomics text, the author offers the following as the welfare function in his chapter on Welfare Economics: W = a'u' + a²u² where ah is some fixed weight on individual h which can differ across individuals and u" is the utility for individual h. It is called the weighted sum of utilities welfare function. a) 5 marks (10 minutes) Is it necessarily consistent with our 7 principles? If so, explain fully. If not, determine which principle(s) may be violated by this welfare function and fully explain. b) 5 marks (10 minutes) On the standard bowed out from the origin UPF we use; can all Pareto efficient allocations be welfare maximums with the right specification of this weighted sum of utilities welfare function? Explain fully.

Answers

The weighted sum of utilities welfare function may not be entirely consistent with the seven principles of welfare economics. Specifically, it can violate the Pareto efficiency and the equity principles.

In welfare economics, the goal is to optimize societal welfare, which often involves the balance between efficiency and equity. The function W = a'u' + a²u² assigns weights (a and a²) to individuals' utilities (u' and u²), and by doing so, it might privilege some individuals over others. This weighting could conflict with the Pareto principle if a redistribution of resources could make someone better off without making anyone else worse off. Also, the given weighting might infringe upon the equity principle if these weights are not allocated fairly.

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Why is the identification of favorable and unfavorable variances so important to a company? How can the identification of the variances help management control costs? Please explain.

As you are considering the flexible budgeting topic of the week, it is important for you to look at this analysis as a significant contribution to the management of the company. Knowing what the bottom line profit or loss is important. But what is more important is to understand how your actual results varied in terms of units sold versus how the actual cost of each unit differed from the budget.

Please do watch the video available in this week’s resources – you can turn the sound off and read the script on the right side if you need to. The lecturer has an excellent example that will help you.

Do you have an example that you can share? Sometimes that’s the best way to answer the question.

Answers

Identification of favorable and unfavorable variances is important to a company because it enables the management to control costs and allocate resources efficiently.

The favorable variance occurs when actual revenue or cost is higher than the budgeted revenue or cost, while an unfavorable variance occurs when the actual revenue or cost is lower than the budgeted revenue or cost.

Identifying favorable and unfavorable variances is helpful to management in controlling costs because it provides insight into areas where resources are being used inefficiently. When the management can identify where the variances are coming from, they can take corrective action to reduce costs, improve efficiency, and allocate resources in areas that generate the highest returns.

The identification of variances can help in improving cost control and profitability. For instance, if the company has a favorable variance, the management can find ways of replicating the process that led to the positive outcome. However, if the company has an unfavorable variance, it indicates that there is an issue that needs to be addressed.

To summarize, the identification of favorable and unfavorable variances helps the management to control costs by enabling them to identify inefficiencies in the company’s operations and allocate resources efficiently. In this way, the company can improve profitability and maintain its competitiveness in the market.

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Lane Industries is considering three independent projects, each of which requires a $1.6 million investment. The estimated internal rate of return (IRR) and cost of capital for these projects are presented here:

Project H (high risk): Cost of capital = 12% IRR = 14%
Project M (medium risk): Cost of capital = 11% IRR = 9%
Project L (low risk): Cost of capital = 7% IRR = 8%
Note that the projects' costs of capital vary because the projects have different levels of risk. The company's optimal capital structure calls for 40% debt and 60% common equity, and it expects to have net income of $3,500,000. If Lane establishes its dividends from the residual dividend model, what will be its payout ratio? Round your answer to 2 decimal places.

_____________%

Answers

To determine Lane Industries' payout ratio, we need to calculate the total dividends paid out to common equity shareholders. The payout ratio is defined as the ratio of dividends to net income. Here's how we can calculate it:

Net Income = $3,500,000

Since the company follows the residual dividend model, it first covers its financing needs and then distributes the remaining funds as dividends. Given that the optimal capital structure is 40% debt and 60% common equity, we need to calculate the financing needs and subtract them from the net income.

Financing Needs = Total Investment - Equity Portion

              = $1,600,000 - (0.60 * $1,600,000)

              = $1,600,000 - $960,000

              = $640,000

After covering the financing needs, the remaining funds are available for dividends:

Available Dividends = Net Income - Financing Needs

                  = $3,500,000 - $640,000

                  = $2,860,000

Now we can calculate the payout ratio:

Payout Ratio = Dividends / Net Income

            = Available Dividends / Net Income

            = $2,860,000 / $3,500,000

            = 0.8171 (rounded to four decimal places)

Therefore, the payout ratio is 81.71%.

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explain how fractional reserve banking inherently involves the risk of bank runs

Answers

Fractional reserve banking inherently involves the risk of bank runs due to the practice of banks keeping only a fraction of deposits as reserves.

Fractional reserve banking is a banking system where banks are required to hold only a fraction of the deposits they receive as reserves, while the rest can be loaned out or invested. This allows banks to create money through the process of lending and earning interest on the loans. However, it also creates a vulnerability within the banking system.

The risk of bank runs arises because if a large number of depositors simultaneously demand their funds, the bank may not have enough reserves to fulfill all the withdrawal requests. When depositors lose confidence in a bank's ability to honor its obligations, they may rush to withdraw their funds out of fear of losing their money.

Bank runs can quickly lead to a self-fulfilling prophecy, where the panic-induced withdrawals deplete the bank's reserves even further, making it unable to meet all withdrawal demands. This can result in the collapse of the bank, causing financial instability and potential contagion to other banks.

To mitigate the risk of bank runs, regulatory measures such as deposit insurance and lender of last resort facilities are in place to provide stability and confidence in the banking system. However, the inherent risk of bank runs remains a characteristic of fractional reserve banking.

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11. (2.5 points) What type of unemployment (cyclical, frictional, or structural) applies to each of the following? a. A pocket watch repairer who loses their job because there are no more pocket watch

Answers

The type of unemployment that applies to a pocket watch repairer who loses their job because there are no more pocket watch is structural unemployment.

There are three main types of unemployment namely frictional, structural and cyclical. Frictional unemployment happens when a person is in between jobs or transitioning from one job to another. This type of unemployment is normally short-term in nature.Structural unemployment happens when there is a mismatch between the skills that workers have and the skills that employers are looking for.

This type of unemployment tends to be long-term as it is due to changes in the economy or in technology.Cyclical unemployment occurs when there is a decline in the demand for goods and services leading to a reduction in production which in turn leads to job losses. This type of unemployment is normally short-term in nature. In the given situation, a pocket watch repairer lost their job because there are no more pocket watch. This indicates that the type of unemployment that applies in this situation is structural unemployment. Structural unemployment arises when a particular type of job or an entire industry has disappeared, making it hard for workers to find new jobs. This type of unemployment is long-term in nature.

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