fig garden is a popular chain of restaurants for authentic italian food. recently, a customer found a dead insect in the pasta he was served. the customer's negative review about the restaurant went viral. fig garden's chief executive officer (ceo) publicly apologized for the mishap and posted pictures of the restaurant's kitchen, after being fumigated, on several social networking websites. in this scenario, which of the following does fig garden's ceo demonstrate?

Answers

Answer 1

B. Crisis Management

In this scenario, the CEO of Fig Garden demonstrates crisis management, which is a strategy used by organizations when a negative situation involves the company and threatens its credibility with its stakeholders.

Crisis Management is a process- and strategy-based approach used by an organization to identify and respond to a threat, an unexpected event, or any negative disruption that has the potential to harm people, property, or business processes. A crisis management plan is required if any event is to become a crisis.

Natural disasters, active shooter scenarios, terrorist events, mass violence occurrences, and even global pandemics can occur at any time, with or without warning. Aside from the immediate threat to people, property, and processes, crises and critical emergency events frequently have unanticipated and cascading effects on employee morale, brand reputation, customer satisfaction, and even the supply chain.

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The complete question is:

Fig Garden is a popular chain of restaurants for authentic Italian food. Recently, a customer found a dead insect in the pasta he was served. The customer's negative review about the restaurant went viral. Fig Garden's chief executive officer (CEO) publicly apologized for the mishap and posted pictures of the restaurant's kitchen, after being fumigated, on several social networking websites. In this scenario, which of the following does Fig Garden's CEO demonstrate?

A. Audience control

B. Crisis management

C. Letharsy

D. Experiential selling


Related Questions

Which of the following is least likely to be considered an inherent risk relating to receivables and revenues?
a. Decline in sales due to economic declines
b. Restrictions placed on sales by laws and regulations
c. Decline in sales due to product obsolescence.
d. Over-recorded sales due to a lack of control over the sales entry function,

Answers

Answer:

Over-recorded sales due to a lack of control over the sales entry function relates to control risk not inherent risk. The other three replies all relate to inherent risk.

Over-recorded sales due to a lack of control over the sales entry function the following is least likely to be considered an inherent risk relating to receivables and revenues.

What is revenue?

The total income derived from the sale of products or services pertaining to a business's core operations is referred to as revenue. Because it appears at the top of the income statement, revenue, which is also known as gross sales, is frequently referred to as the "top line." A company's overall earnings or profit are referred to as income or net income.

Confirmations must be under the custody of auditors until the customer returns them. When generalizing from the sample to the population when

If a customer does not return an accounts receivable confirmation, it is appropriate to presume the amount is 100% inflated without taking additional steps.

Therefore, an inherent risk relating to receivables and revenues.

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abe's steakhouse is the largest upscale steakhouse company in the united states, based on total company- and franchisee-owned restaurants. the company's menu features a broad selection of high-quality steaks and other premium offerings. assume the information below is from a recent annual report: common stock, $0.01 par value; 100,030,000 shares authorized; 23,563,356 issued and outstanding at the end of the current year; 23,375,356 issued and outstanding at the end of last year. additional paid-in capital: $199,389,000 at the end of the current year and $170,431,000 at the end of last year. accumulated deficit: ($82,097,000) at the end of last year. in the current year, net income was $54,383,000 and a cash dividend of $7,138,000 was paid.

Answers

Equity held by shareholders refers to the sum that a company's founders have contributed to the enterprise. This covers the funds they have directly invested as well as the total amount of profits the business has generated and reinvested since its establishment.

The total assets less the total liabilities of the company can also be used to determine the shareholders' equity. The account shows what the company did with the profits and money it earned throughout the time period.

Indicating whether a corporation chooses to distribute profits as dividends to shareholders or reinvest them back into the business, it also indicates the dividend policy of the organisation. Common shares, preferred shares, and retained earnings make up the three components of shareholders' equity on the balance sheet.

The balance sheet treatement for shareholder's equity is attached as an image for the question asked.

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Identify the kind of control decision involved in the given scenario..
Jillian is asked to forecast sales for next year. Her boss tells her to analyze internal budgets, market share, and inputs from niche markets. Jillian will
use
___forecasting.

Answers

Jillian's boss wants her to use internal budgets, market share, and inputs from niche markets, so Jillian will use Multiple linear regression forecasting.

How to know the forecasting method?

The forecasting method to be used will depend on the variables to be used in the forecasting of the sales. If there are multiple variables then a linear regression method is to be used.

If there are multiple independent and dependent variables such as internal budgets, market share, and input from niche markets, then it is best to use the Multiple linear regression form of forecasting.

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TRUE/FALSE if the proceeds from the sale of a plant asset exceed its book value a gain on disposal occurs

Answers

Not entirely sure if this is what its asking for but if you made a profit on the plant or not depends on how much you spent to care for the plant.

For example, if you bought it for $50, gave it $10 of water, and sold it for $70 you would profit $10.

If you bought it for $50, gave it $50 dollars of water and sold it for $90, you would lose $10.

the is a form of organization that delivers goods and services at the lowest cost through specialization of jobs, close supervision of employees, and uniform regulations and procedures.

Answers

Bureaucracy is a form of organization that delivers goods and services at the lowest cost through specialization of jobs, close supervision of employees, and uniform regulations and procedures.

Both an administrative policy-making body and a group of non-elected government officials are referred to as bureaucracies. A bureaucracy, historically, was a form of government administration where departments were run by non-elected people.  Today, bureaucracy is the administrative framework that governs all significant institutions, whether they are privately or publicly controlled. Bureaucracy is exemplified by the public administration in many jurisdictions and sub-jurisdictions, but it may also be seen in any institution with a centralized hierarchical structure, such as hospitals, academic institutions, commercial businesses, professional societies, social clubs, etc. Bureaucracy faces two main problems. Whether bureaucrats should be independent or directly answerable to their political overlords is the first conundrum.

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