If customer satisfaction doesn't always lead to customer loyalty, firms may need to focus additional effort on __________ strategies. a. remediation b. retention c. repatriation d. rework e. reprocessing

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Answer 1

If customer satisfaction doesn't always lead to customer loyalty, firms may need to focus additional effort on retention strategies. Option B is the correct answer.

Customer retention is a strategic marketing technique that involves increasing customer loyalty and repeat business from current customers. It's critical because retaining current clients is less expensive than acquiring new ones. A retention strategy's main aim is to keep current customers engaged, active, and happy with the company's goods or services. This helps to improve customer loyalty, satisfaction, and long-term sales.

The correct answer is B. retention.

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Related Questions

which aspect of preparing an accounting worksheet typically requires the greatest involvement by the accountant?

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Adjustments is an aspect of preparing an accounting worksheet typically requires the greatest involvement by the accountant. It is one of the most crucial task of an accountant.

Adjustments are accounting entries made at the end of the accounting period to adjust accounts for the effects of internal and external events that have not been recorded. They are necessary to ensure that the financial statements are accurate and complete.

Adjustments are classified into two types, namely accruals and deferrals. Accruals are revenues or expenses that have been earned or incurred but not yet recorded, while deferrals are revenues or expenses that have been recorded but not yet earned or incurred.

However, it is important to take the time to ensure that the financial statements are accurate, as errors or omissions can lead to serious consequences for the organization, such as legal problems or financial problems.

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a country that alters the demographic of its workforce in a manner that increases the labor force, such as by raising the legal minimum retirement age, is likely to experience? a sustainable, high income growth rate b.more productive workers in all facets of the economy c.All of these are true

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The country that alters the demographic of its workforce in a manner that increases the labor force is likely to experience a sustainable, high-income growth rate. (option a)

When a country increases the size of its labor force, it can potentially increase its economic output and productivity, which can lead to higher incomes and growth rates. This is because a larger labor force can produce more goods and services, and can help to offset the effects of an aging population or declining birth rates.

Raising the legal minimum retirement age can help to increase the labor force by encouraging older workers to continue working, which can help to offset the effects of an aging population. This can lead to a more sustainable and productive workforce, which can contribute to higher economic growth rates and incomes over the long term.

Therefore, option (a) "a sustainable, high-income growth rate" is the most likely outcome for a country that alters the demographic of its workforce in a manner that increases the labor force, such as by raising the legal minimum retirement age.

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Which of the following may the president do to control the implementation of a policy agenda?
A The president can veto particular items or language in a bill he disagrees with while enacting the remainder of the bill
B The president can veto a congressional bill that has passed the House and the Senate
C The president can refuse to spend money that Congress appropriated
D The president can impeach selected members of Congress
Which of the following may the president do to control the implementation of a policy agenda?
A The president can veto particular items or language in a bill he disagrees with while enacting the remainder of the bill
B The president can veto a congressional bill that has passed the House and the Senate
C The president can refuse to spend money that Congress appropriated
D The president can impeach selected members of Congress

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The president can refuse to spend money that Congress appropriated is what the president can do to control the implementation of a policy agenda. The correct option is C)

What can the president do to control the implementation of a policy agenda?The President of the United States can use a variety of methods to implement their policy agenda. One of the ways the president can control the implementation of a policy agenda is by refusing to spend the money that Congress has allocated.What is a policy agenda?The policy agenda is a collection of issues that the federal government is interested in addressing. These concerns are frequently used as the basis for future legislative action or executive branch directives. The policy agenda is a crucial tool for identifying the most pressing issues facing the country at any given moment.What is the role of the President of the United States in implementing a policy agenda?The President of the United States is responsible for implementing the policy agenda. The president has a variety of tools at his or her disposal for ensuring that policy priorities are pursued. The president can veto a bill, make executive orders, refuse to spend money, and utilize the power of persuasion to get people on board. The president can work with members of Congress to pass legislation and provide guidance and support to executive branch departments and agencies tasked with carrying out his or her policy priorities.

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Chang, the founder of a multinational corporation, believes that his business should mainly focus on the benefit of those people who own its stock. In this scenario, he most likely follows _______, a model of business management.
a. Stakeholders model
b. Shareholders primacy
c. Customer value

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Option B). The model of business management that Chang is most likely following if he believes that his business should mainly focus on the benefit of those people who own its stock is "Shareholder primacy."

What is Shareholder Primacy?b The shareholder primacy model of business management is a management model that emphasizes the interests of shareholders over the interests of other stakeholders, such as employees, customers, and the general public, who are seen as secondary. The goal of a company following this model is to maximize shareholder wealth, which is accomplished by maximizing profits, increasing share prices, and paying dividends to shareholders. Why Shareholder Primacy is important? Shareholder primacy can be beneficial in some circumstances, such as when shareholders are actively involved in the business and have a long-term perspective. However, it can be detrimental in other circumstances, such as when shareholders prioritize short-term profits over long-term growth or when they engage in unethical or illegal activities to boost share prices. Therefore, the shareholder primacy model of business management has been the subject of debate in recent years, with some arguing that it needs to be revised to better balance the interests of all stakeholders.

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Chang's belief that his business should mainly focus on the benefit of those people who own its stock suggests he follows the Shareholders Primacy model of business management.

This model assumes that the primary purpose of a business is to increase shareholder wealth, and all decisions should be based on this goal. This model encourages businesses to maximize profits, often by cutting costs and increasing efficiency, while maintaining a focus on long-term growth and sustainability.

It also encourages businesses to have a more disciplined approach to capital allocation, using resources in a way that will generate the greatest return for shareholders.

This model seeks to ensure that the interests of shareholders are maintained and that their investments are managed in their best interests. As such, it typically involves strategies and tactics that focus on profit maximization, cost cutting, and increasing shareholder value.

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which of the following is a defense under strict products liability? question 37 options: rescission comparative responsibility contributory negligence comparative fault assumption of the risk

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The defense under strict product liability is the assumption of the risk.

What is strict product liability?

Strict product liability is a legal doctrine that holds manufacturers, distributors, and sellers liable for any injuries or damages caused by their defective products without requiring the plaintiff to prove negligence or fault on their part. It is an essential consumer protection tool that incentivizes manufacturers to make safe products by holding them accountable for any defects or hazards that they produce.

Strict product liability holds the seller of a product strictly liable for any damages or injuries caused by the product, regardless of the seller’s level of fault or negligence. The assumption of the risk defense states that the plaintiff was aware of the risks and chose to use the product anyways, thus releasing the seller from liability.

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if sandstorm corporation chooses to defer and amortize its research and experimental expenditures over a period of 60 months, what are its related deductions in 2021 and 2022?

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If Sandstorm Corporation chooses to defer and amortize its research and experimental expenditures over a period of 60 months, its related deductions in 2018 is $127,500 and in 2019 is $1,954.17.

Deduction in 2018:

According to the given data, Sandstorm Corporation incurs the following expenses in 2018:

Salaries = $85,000

Materials = $30,000

Depreciation on equipment = $12,500

Therefore, the total expenses in 2018 are:

Total expenses = Salaries + Materials + Depreciation on equipment

= $85,000 + $30,000 + $12,500

= $127,500

Now, the related deductions of Sandstorm Corporation in 2018 are:

Related deductions in 2018 = Total expenses = $127,500

Deduction in 2019:

The total expenditures that Sandstorm Corporation will incur in 2019, after the benefits of the project start from July 2019, are calculated below.

The total number of months Sandstorm Corporation has to amortize its research and experimental expenditures = 60 months

Given that the benefits of the project will be realized starting in July 2019, therefore, the remaining months left for the project = (60 - 6) = 54 months

The total expenditures that Sandstorm Corporation will incur in 2019 are:

Total expenditures in 2019 = Salaries + Materials + (Depreciation on equipment / 5 years) x (number of months remaining for the project / 12 months)

Therefore, substituting the given values in the above equation,

Total expenditures in 2019 = $85,000 + $30,000 + ($12,500 / 5) x (54 / 12)= $85,000 + $30,000 + $2,250= $117,250

Therefore, the related deductions of Sandstorm Corporation in 2019 are:

Related deductions in 2019 = Total expenditures in 2019 / 60= $117,250 / 60= $1,954.17

Hence, the related deductions of Sandstorm Corporation in 2018 and 2019 are $127,500 and $1,954.17 respectively.

Note: The question is incomplete. The complete question probably is: Sandstorm Corporation decides to develop a new line of paints. The project begins in 2018. Sandstorm incurs the following expenses in 2018 in connection with the project: Salaries $85,000 Materials 30,000 Depreciation on equipment 12,500 The benefits from the project will be realized starting in July 2019. If Sandstorm Corporation chooses to defer and amortize its research and experimental expenditures over a period of 60 months, what are its related deductions in 2018 and 2019?

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The Lucas critique argues that because the way people form expectations is based on government policies, economists_____ predict the effect of a change in policy without taking changing expectations into account. Select one: O a. in no way can o b. only partly, can O c.partly; cannot O d. in no way; cannot

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The Lucas critique argues that because the way people form expectations is based on government policies, economists partly cannot predict the effect of a change in policy without taking changing expectations into account.

Lucas critique refers to a criticism of econometric models that focus on macroeconomic policy analysis. In essence, it argues that the statistical relationships estimated from past data to determine future policy are not necessarily stable over time.

This critique was put forward by the economist Robert E. Lucas Jr. in his 1976 paper. The Lucas critique asserts that forecasting based on historical macroeconomic data is deficient because people will adjust their behavior based on the policy's expected consequences.

Lucas suggests that past relationships between economic variables cannot be relied on as a guide to future policies because economic agents adjust their expectations in response to government policy changes.

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A memorandum on the sale of goods that does not indicate the _____ of goods to be sold will not satisfy the UCC's writing requirement.
A. quality
B. quantity
C. delivery
D. cost

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A memorandum on the sale of goods that does not indicate the quantity of goods to be sold will not satisfy the UCC's writing requirement. The correct answer is option B.

A Memorandum, also known as a Confirmation, is a written confirmation of a contract for the sale of goods. It's a brief statement of the terms of the contract, including the price, quality, and type of goods.

The Uniform Commercial Code (UCC) is a set of laws governing commercial transactions that set out the duties and rights of parties involved in commercial transactions.

The UCC has a writing provision that necessitates that certain contracts be in writing.

Thus, a memorandum on the sale of goods does not indicate the quantity of goods. Option B is correct.

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serena is preparing her budget for the upcoming year. this would be good time for her to a. run best-case and worst-case scenarios. b. enforce a cost-containment strategy. c. communicate with her suppliers and scrutinize her relationships with them. d. up her expectations for the upcoming year.

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serena is preparing her budget for the upcoming year. this would be a good time for her to run best-case and worst-case scenarios. Option A is the correct answer.

Serena is preparing her budget for the upcoming year, and it would be a good time for her to run best-case and worst-case scenarios.

This involves analyzing different financial projections based on various scenarios and assumptions, such as changes in revenue, expenses, and market conditions.

By doing so, Serena can be better prepared for unexpected events and make informed decisions about how to allocate her resources.

This approach can also help her identify potential risks and opportunities, and adjust her budget accordingly to optimize her financial outcomes.

Therefore, option A is the correct option, run best-case and worst-case scenarios.

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To decrease the costs of operating a lock in a large​ river, a new system of operation is proposed. The system will cost​ $830,000 to design and build. It is estimated that it will have to be reworked every 10 years at a cost of​ $120,000. In​ addition, an expenditure of​ $80,000 will have to be made at the end of the fifth year for a new type of gear that will not be available until then. Annual operating costs are expected to be​ $70,000 for the first 15 years and​ $100,000 a year thereafter. Compute the capitalized cost of perpetual service at i=​7%.

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The capitalized cost of perpetual service is $4,201,394.23 at i=7%.

To compute the capitalized cost of perpetual service, we need to find the present value of all future costs associated with the system.

Step 1: Calculate the present value of the initial cost of designing and building the system:

PV of initial cost = $830,000

Step 2: Calculate the present value of the recurring maintenance costs:

PV of recurring maintenance costs = $120,000 / 0.07 = $1,714,285.71

Step 3: Calculate the present value of the gear replacement cost at the end of the fifth year:

PV of gear replacement cost = $80,000 / 1.07^5 = $58,099.47

Step 4: Calculate the present value of the annual operating costs for the first 15 years:

PV of annual operating costs for first 15 years = $70,000 x [(1 - (1 / 1.07^15)) / 0.07] = $579,963.94

Step 5: Calculate the present value of the annual operating costs after the first 15 years:

PV of annual operating costs after 15 years = $100,000 / (0.07 - 0.03) / 1.07^15 = $1,019,045.11

Step 6: Add up all the present values to find the capitalized cost of perpetual service:

Capitalized cost of perpetual service = PV of initial cost + PV of recurring maintenance costs + PV of gear replacement cost + PV of annual operating costs for first 15 years + PV of annual operating costs after 15 years

= $830,000 + $1,714,285.71 + $58,099.47 + $579,963.94 + $1,019,045.11

= $4,201,394.23

Therefore, the capitalized cost of perpetual service is $4,201,394.23 at i=7%.

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Which of the following is true about Maven?
- Maven is a project management and comprehension tool.
- Maven provides developers a complete build lifecycle framework.
- Both of the above.
- None of the above.

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Maven is a project management and comprehension tool that provides developers a complete build lifecycle framework. Therefore, the correct option is "Both of the above.

"Maven: Maven is a project management and comprehension tool. Maven is built with Java, and it was created by Apache Software Foundation. Maven's key feature is the POM (Project Object Model). It's a metadata file for projects that specifies how they are constructed, their dependencies, and how they are to be constructed. Maven's central function is to construct projects by compiling source code, generating binary archives, and running unit tests, among other things.Maven provides developers a complete build lifecycle framework that includes project development, document creation, testing, and deployment. This framework includes a set of plug-ins that provide preconfigured scripts for different phases of the development lifecycle. The POM (Project Object Model) specifies the plug-ins to be used at each phase of the lifecycle.The correct option is "Both of the above." Maven is a project management and comprehension tool that provides developers with a complete build lifecycle framework.

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Which of these is (are) most likely to increase productivity? A) higher corporate tax rates. B) increase in pop. C) investments in research and development.

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Investments in research and development are the most likely to increase productivity. Option C is correct.

What is productivity?

Productivity is the amount of production that can be generated from a certain amount of inputs. It is an assessment of efficiency in which a company transforms inputs into outputs.

What are Investments in research and development?

The money put into research and development (R&D) to enhance the goods and services a company provides is referred to as investments in research and development. R&D initiatives may lead to the creation of new goods or procedures that can make a company more profitable by allowing it to gain a larger market share, for example.

Investments in research and development can help a company improve its production process by increasing efficiency, reducing costs, and enhancing product quality. As a result, it can assist to increase productivity.

Option C, investments in research and development, is most likely to increase productivity.

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Which of the following statements is CORRECT? a. Since the ROA measures the firm's effective utilization of assets without considering how these assets are financed, two firms with the same EBIT must have the same ROA
b. Suppose a firm wants to maintain a specific TIE ratio. It knows the amount of its debt, the interest rate on that debt, the applicable tax rate, and its operating costs. With this information, the firm can calculate the amount of sales required to achieve its target Tie ratio, c. Suppose ali firms follow similar financing policies, face similar risks, have equal access to capital, and operate in competitive product and capital markets. However, firms face different operating conditions because, for example, the grocery store industry is different from the airtime industry. Under these conditions, firms with high profit margins will tend to have high asset turnover ratios, and firms with low profit margins will tend to have low turnover ratios. d. Klein Cosmetics has a profit margin of 5.0, a total assets turnover ratio of 15 times, no debt and therefore an equity multiplier of 1.0, and an ROE of 75%. The CFO recommends that the firm borrow funds using long-term debt, use the funds to buy back stock and raise the equity multiplier to 20. The size of the firm cassets) would not change. She thinks that operations would not be affected, but interest on the new debt would lower the profit margin to 4,5%. This would probably not be a good move, as it would decrease the ROE from 7.5% to 6.5% e. Even though Firm A's current ratio exceeds that of Firm B, Firm O's quick ratio might exceed that of A. However, if A's quick ratio exceeds B's, then we can be certain that A's current ratio is also larger than B's

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The correct statement is: c. Suppose all firms follow similar financing policies, face similar risks, have equal access to capital, and operate in competitive product and capital markets.

However, firms face different operating conditions because, for example, the grocery store industry is different from the airtime industry. Under these conditions, firms with high-profit margins will tend to have high asset turnover ratios, and firms with low-profit margins will tend to have low turnover ratios.

Explanation:

a. This statement is incorrect because ROA does not solely depend on EBIT, but also on the amount of assets employed by the firm, which may differ between two firms with the same EBIT.

b. This statement is incorrect because the TIE ratio is calculated as EBIT/Interest Expense, and the firm cannot determine the required sales to maintain a specific TIE ratio without knowing its expected EBIT.

d. This statement is incorrect because the CFO's recommendation to increase the equity multiplier by using debt to buy back stock would increase the financial risk of the firm and decrease its ROE, contrary to what is stated.

e. This statement is partially correct. The quick ratio considers only the most liquid current assets, whereas the current ratio considers all current assets.

Therefore, it is possible for Firm A to have a higher current ratio than Firm B but a lower quick ratio. However, if Firm A's quick ratio is higher than Firm B's, then it is certain that Firm A's current ratio is also higher than Firm B's, as the quick ratio is a subset of the current ratio.

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if an economic integration has factor mobility, free move of product, labor, and capital, it should be .

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An economic integration with factor mobility, free movement of products, labor, and capital should be a Either common market or economic union.

What is either common market or economic union?

A common market allows for the free movement of goods, services, capital, and labor between the participating countries. This is different from other forms of economic integration, such as a customs union, which only allows for the free movement of goods.

By lowering or removing internal tariffs on products and establishing a unified collection of external tariffs, common markets facilitate the free flow of labor, capital, and many other productive assets. Economic unions closely integrate the country's economic strategies of the nations that make up its membership.

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patton dyes manufactures colorings, primarily for textiles. information on the work in process follows: beginning inventory, 180,000 partially complete liters. ending inventory, 150,000 liters; units are 25 percent complete with respect to materials and 60 percent complete with respect to conversion costs. started this month, 703,000 liters. assume that beginning inventory is 20 percent complete with respect to materials and 40 percent complete with respect to conversion costs. required: compute the equivalent units for materials using fifo. compute the equivalent units for conversion costs using fifo.\

Answers

FIFO method of equivalent unit calculation: FIFO stands for first in, first out. In the FIFO method, you calculate the equivalent units of work in process under the assumption that the first unit that was started is also the first unit that is finished. FIFO equivalent units for conversion costs = 553,000 + (150,000 x 0.60) - (180,000 x 0.40)= 553,000 + 90,000 - 72,000= 571,000 liters

The FIFO method is useful when you want to determine how much material or conversion costs were used during a specific period of time. You can use the following formula to calculate the equivalent units of work in process:

FIFO equivalent units = Units completed + (Ending inventory x Percentage complete) - (Beginning inventory x Percentage complete)

Here's how you can calculate the equivalent units of work in process for Patton Dyes:Equivalent units for materials using FIFO:Units completed: 553,000 liters. Ending inventory: 150,000 liters. Percentage complete: 25% (given)

Beginning inventory: 180,000 liters. Percentage complete: 20% (given). FIFO equivalent units for materials = 553,000 + (150,000 x 0.25) - (180,000 x 0.20)= 553,000 + 37,500 - 36,000= 554,500 liters. Equivalent units for conversion costs using FIFO:Units completed: 553,000 liters. Ending inventory: 150,000 liters. Percentage complete: 60% (given). Beginning inventory: 180,000 liters. Percentage complete: 40% (given).

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The steps involved in finding the bottleneck in a process with a product mix include all the following EXCEPT:
B) Compute the capacity level for each resource
C) Compute the flow rate for each resource
D) Compute in the implied utilization for each resource

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The stages below, with the exception of computing the flow rate for each resource, are involved in identifying the bottleneck in a process with a product mix.

The entire number of business units and various services and products that an organization offers is its portfolio mix. also referred to as a product selection or product portfolio. Product combinations differ amongst businesses. A product is something that a business produces and distributes to its clientele. A company's maximum number of business units or individual items is referred to as its product mix. The overall variety of product lines and varieties that a firm offers for sale to its clients is known as the product mix.

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strong property rights are important for modern economic growth because group of answer choices business cycle fluctuations will be smaller and less likely to disrupt investment patterns. they ensure an equitable distribution of income. people are more likely to invest if they don't fear that others can take their returns on investment without compensation they allow governments to extract the gains from private citizens' investments

Answers

Strong property rights are important for modern economic growth because people are more likely to invest if they don't fear that others can take their returns on investment without compensation.

What are property rights?

Property rights refer to the ownership and control of an economic resource. Ownership provides the right to use the resource as you see fit, while control refers to the right to receive income from the resource. Property rights, in essence, allow for the creation of wealth and incentivize individuals and businesses to use and develop their resources fully.

What is economic growth?

Economic growth refers to the increase in the amount of goods and services produced by a country or region over a given period. It is measured by the increase in real GDP, employment, and investment in physical and human capital.The importance of strong property rights for modern economic Growth

Strong property rights are critical to modern economic growth for several reasons.

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Sheffield Corp. took a physical inventory on December 31 and determined that goods costing $208,000 were on hand. Not included in the physical count were $22,000 of goods purchased from Wildhorse Co., FOB, shipping point, and $24,500 of goods sold to Waterway Industries for $35,000, FOB destination. Both the Wildhorse purchase and the Waterway sale were in transit at year-end. What is the ending inventory

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Sheffield Corp. ending inventory, based on physical inventory take on December 31 is $219,500.

Sheffield Corp. took a physical inventory on December 31 and determined that goods costing $208,000 were on hand. Not included in the physical count were $22,000 of goods purchased from Wildhorse Co., FOB, shipping point, and $24,500 of goods sold to Waterway Industries for $35,000, FOB destination.

Both the Wildhorse purchase and the Waterway sale were in transit at year-end.

The ending inventory of Sheffield Corp. can be calculated as follows:

Ending inventory = Physical inventory + Purchase in transit - Sales in transit

In the given case,

Physical inventory = $208,000

Purchase in transit = $22,000

Ending inventory = $208,000 + $22,000 - ($35,000 - $24,500)

Ending inventory = $208,000 + $22,000 - $10,500

Ending inventory = $219,500

Therefore, the ending inventory of Sheffield Corp on December 31. is $219,500.

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a mortgage with low initial payments that increase over time without ever leveling off is a a. shared-appreciation mortgage. b. growing-equity mortgage. c. graduated payment mortgage. d. second mortgage.

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A graduated payment mortgage is a mortgage with low initial payments that increase over time without ever leveling off. The answer is option c. graduated payment mortgage.

What is a graduated payment mortgage?

A graduated payment mortgage is a mortgage that starts with low initial payments and then rises over time without ever leveling off. The aim of this type of mortgage is to allow borrowers to make smaller payments when they first purchase the property and then gradually increase their payments as their income grows. The rate at which the payments rise is determined ahead of time and is typically much quicker than it would be for a traditional mortgage.

One of the advantages of a graduated payment mortgage is that it allows homebuyers to purchase a property that they may not be able to afford if they had to pay the full monthly payment from the start. The gradual rise in payments also takes into account the potential increase in a borrower's income over time, making it more feasible to pay off the loan. However, since the payments never level off, this type of mortgage will end up costing the borrower more over time than a traditional mortgage.

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The Kingston County Basketball Conference (KCBC) is an amateur basketball association. Each city in the county has one team that represents it. Each team has a maximum of twelve players and a minimum of nine players. Each team also has up to three coaches (offensive, defensive, and PT coaches.) Each team plays two games (home and visitor) against each of the other teams during the season.
a. Draw the ER diagram.
b. Create a relational model based on the ER diagram.

Answers

A relational model is a way of representing data in a database using tables with rows and columns.

The ER diagram for the Kingston County Basketball Conference (KCBC) can be used to create a relational model. The model would have one table for each of the teams, with columns for the team name, the players, the three coaches, and the two games played (home and visitor). It would also have a table for each game, with columns for the team name, the players, the coaches, and the city of the game.

This model would allow for efficient retrieval of data related to KCBC teams, players, coaches, and games. It also allows for easy updating of data such as players and coaches, and for the tracking of game outcomes. By using a relational model, the KCBC can easily track and manage their data.

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true or false the operating plan focuses on how a business plans to meet the goals and objectives contained in the strategic plan.

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True, the operating plan focuses on how the business plans to meet the goals and objectives contained in the strategic plan.

What is an operating plan? An operating plan is a business plan that specifies how to implement the strategies, initiatives, and activities described in the strategic plan. It is a tactical plan that outlines the specific actions, timelines, and resources required to accomplish the strategic goals and objectives. It serves as a guide for operational management by outlining how the company will meet its objectives through day-to-day operations.

As a result, it includes the specifics of the company's operations, such as hiring plans, production schedules, sales forecasts, and financial targets. The operating plan and the strategic plan are linked. The operating plan focuses on how a company will put the strategies outlined in the strategic plan into practice. It lays out the specific steps that will be taken to achieve the strategic plan's goals and objectives. They're both important in business planning because the strategic plan outlines what the company wants to accomplish, and the operating plan outlines how it will get there.

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the nature company manufactures cereal using only organic ingredients. to find out what the public wants in a cereal, the nature company uses mobile surveys because it can share photos, videos, and voice recordings with new and potential customers via smartphones. the advantage of mobile research shown in this example is .

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The advantage of mobile research demonstrated in this example is the ability to collect rich and diverse data from a large and geographically dispersed sample of respondents.

How can this help Nature Company?

By using mobile surveys, the Nature Company can easily engage with potential customers in a personalized and interactive manner, allowing them to share their opinions, preferences, and feedback in real-time.

Mobile surveys also enable the collection of multimedia content, such as photos, videos, and voice recordings, which can provide valuable insights into respondents' experiences and emotions.

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CAPM. The Capital Asset Pricing Model (CAPM) is a financial model that assumes returns on a portfolio are normally distributed. Suppose a portfolio had an average annual rate of return of 14.7% (i.e an average gain of 14.7%) with a standard deviation of 33%. A return of 0% means the value of the portfolio doesn't change, a negative return means that the portfolio loses money, and a positive return means that the portfolio gains money. What percent of years does the portfolio lose money, i.e. have a return less than 0% What is the cutting for the highest 27% of annual returns with this portfolio?

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Capital Asset Pricing Model (CAPM)The Capital Asset Pricing Model (CAPM) is a financial model that assumes returns on a portfolio are normally distributed. To calculate the percentage of years during which the portfolio loses money (i.e., the return is less than 0%), we can use the normal distribution formula.

68% of the data points fall within one standard deviation of the mean in a normally distributed dataset. Therefore, we can calculate the probability of a return of less than 0% by finding the proportion of data points that are one standard deviation below the mean: Return of the portfolio = 14.7%Standard deviation of the portfolio = 33%Probability of a return of less than 0% = P(Return < 0)P(Z < -0.59) = 0.2218, where Z is the standard normal distribution. The answer to the first part of the question is that the portfolio loses money approximately 22.18% of the time. Next, we can use the normal distribution formula to determine the cutoff point for the highest 27% of annual returns. Since we are looking for the highest returns, we will find the z-score that corresponds to the 73rd percentile (i.e., the cutoff point for the highest 27% of returns).

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when consumers associate a brand with a certain level of quality and familiar attributes, consumers are able to make quick decisions. in this situation, the brand
a. Established novelty
b. Is the only one the consumer will consider
c. Facilitates purchasing
d. Reduces delivery costs
Creates brand reputation

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When consumers associate a brand with a certain level of quality and familiar attributes, consumers are able to make quick decisions. In this situation, the brand facilitates purchasing. The correct option is c. Facilitates purchasing

What does a brand do?

A brand facilitates purchasing when consumers associate it with a certain level of quality and familiar attributes. Consumers are able to make quick decisions as a result of this. In conclusion, when a brand is associated with a particular level of quality and familiar characteristics, consumers are more likely to make quick purchasing decisions.

As a result, the brand has established a reputation that facilitates the buying process. This increases sales and revenue for the company, as well as establishes customer loyalty to the brand.

Therefore, the correct option is c.

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Creating a new product to increase margin is an example of using product implementations to achieve competitive advantage.True or false

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By creating a new product, companies can increase their margins by offering a product that is differentiated from competitors. This allows them to charge a premium price and increase their margins. Thus, this statement is True.

A competitive advantage is a feature that enables a company to outperform its competitors. Competitive advantage enables a business to achieve superior performance or generate greater profits than its rivals, allowing it to develop more customers and gain a larger market share than its competitors.

When a business has a competitive advantage, it is in a more robust position to capture a larger market share than its competitors.

In this case, creating a new product to increase margin is an example of using product implementations to achieve a competitive advantage. One of the ways companies can gain a competitive advantage is by introducing new products into the market.

As a result, companies can use this method to introduce new products that will help them gain a competitive advantage over their rivals.

The introduction of a new product will assist the company in increasing its margin, which will enable it to outperform its rivals.

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A former world heavyweight boxing champion tells us why we should patronize a chain of automotive repair shops. "If you are between the ages of 50 and 85, you can't be turned downl" says game show host Kent McCoy about a brand of life insurance A. Plain folks B. Name calling CC.Glittering generalities D. Testimonial

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The show host was using the advertising technique of testimonial. (option D)

The advertising technique being used in the given scenario is Testimonial. Testimonial is an advertising technique that uses the endorsement or recommendation of a celebrity, expert, or satisfied customer to persuade others to use a particular product or service.

In this case, a former world heavyweight boxing champion is being used to endorse a chain of automotive repair shops. The assumption is that the champion's reputation for toughness and strength will lend credibility to the claims being made by the repair shop, and that this endorsement will help to persuade potential customers to use their services.

Similarly, the game show host Kent McCoy is being used to endorse a brand of life insurance, claiming that those between the ages of 50 and 85 cannot be turned down.

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The amount a person would have to deposit today to be able to take out $600 a year for 7 years from an account earning 6 percent. (Round time value factor to 3 decimal places and final answer to 2 decimal places.)

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The amount that needs to be deposited today to be able to withdraw $600 a year for 7 years at an annual interest rate of 6% is $3,349.43.

We can use the present value formula to calculate the amount that needs to be deposited today to be able to withdraw $600 a year for 7 years at an annual interest rate of 6%:

PV = PMT x (1 - (1 + r)⁻ⁿ) / r

where PV is the present value, PMT is the annual payment, r is the annual interest rate, and n is the number of years.

Substituting the given values, we get:

PV = $600 x (1 - (1 + 0.06)⁻⁷) / 0.06

PV = $3,349.43

Hence, the person needs to deposit $3,349.43

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What refers to training and empowering frontline workers to

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The term that refers to training and empowering frontline workers to solve a problem immediately is "just-in-time" (JIT). Here option A is the correct answer.

JIT is a production strategy that emphasizes the importance of reducing waste, improving efficiency, and increasing productivity by providing the right resources at the right time. It aims to minimize inventory and work in progress by delivering the necessary inputs and resources exactly when and where they are needed.

In the context of problem-solving, JIT involves giving frontline workers the skills, knowledge, and tools to identify and address issues as they arise. This approach allows them to take quick action to solve problems before they escalate and become more costly to address. JIT training often includes the use of visual aids, checklists, and other tools to guide workers in identifying and resolving issues.

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Complete question:

What refers to training and empowering frontline workers to solve a problem immediately?

a. just-in-time

b. poka-yoke

c. benchmarking

d. kaizen

The increase in unemployment associated with a recession is called _____.
a. structural unemployment
b. frictional unemployment
c. discouraged unemployment
d. cyclical unemployment

Answers

d. cyclical unemployment.

Cyclical unemployment is the brief rise in unemployment that happens during a recession or economic cycle downturn as demand for products and services declines and businesses fire employees.

Cyclical unemployment is a rise in unemployment that happens during an economic downturn or recession as a result of a drop in aggregate demand. Businesses are less inclined to hire new employees and may even fire present employees when the economy as a whole is struggling, which raises the unemployment rate. This is distinct from frictional unemployment, which is the temporary unemployment that happens when employees hunt for new jobs, and structural unemployment, which happens when there is a mismatch between the abilities of workers and the available jobs. Those who have given up seeking work and are no longer included in the official unemployment statistics are referred to as discouraged unemployed.

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which of the following best defines confidentiality in context with information and data? group of answer choices the certainty that information is accurate the confirmation that a company will not sell your information to others the ability to limit access to information to a certain set of users the reliability of access to information

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Confidentiality refers to the ability to limit access to information to a certain set of users. It ensures that only those with proper authorization can view the data.

This is done to protect the integrity and security of the information and data, as well as ensure that the information is not misused or stolen. Confidentiality is often used in a legal context, such as to protect trade secrets or to ensure the privacy of individuals and businesses.


Confidentiality is key when it comes to sensitive information and data, such as financial records or health records. It is also used in other areas, such as when dealing with private documents or confidential agreements.


Confidentiality is also important when it comes to communication.There are various ways to protect confidential information, such as through the use of secure servers and encryption.


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