Scenario: Lucille Cloyd is an 83-year-old patient who has been diagnosed with heart disease and is seeing Dr. Neill for treatment. Her daughter, Sarah Smithson, helps care for her and frequently accompanies her mother to Dr. Neil's office. Mrs. Cloyd is widowed and visits the
physician once a month, in addition to receiving home care services. The medical assistant must consider not only the needs of Mrs. Cloyd but also those of her extended family. Compassion and sensitivity are necessary to care for this patient, in addition to excellent therapeutic communication skills.

What communication barriers might exist between patients and healthcare workers?
How does the medical assistant effectively communicate with a patient's family members?
How will developing good therapeutic communication skills make the medical assistant more effective?

Answer:

- Communication barriers: patient's condition, competing demands, lack of privacy

- Effective communication can be achieved by having patience, showing respect, waiting for the patient to finish speaking, using clear and sincere language

- Good therapeutic communication skills can be developed by building trust and understanding with patients

Explanation:

Patient's condition (e.g., his/her pain and anxiety level), competing demands and lack of privacy represent potential barriers to overcome in order to achieve an effective communication between healthcare workers and their patients. Effective communication between health professionals and patients is fundamental to provide efficient medical treatments and a basic aspect of patient safety. Effective communication is based on a series of principles: 1-it is imperative to have patience with the patient and his/her family; 2-always show respect for his/her beliefs and decisions (even if you do not share his/her views ); 3-waiting for the other person to finish speaking or responding/asking questions; 4-using clear and sincere language, etc. Therapeutic communication skills can be developed by prioritizing patients' needs (i.e., physical, mental, and emotional well-being of patients). Some good practices include answer all questions, repeat information when necessary, and use deliberate silence to help patients to solve their problems on their own.

Cara has just come in for her morning shift , but the sales floor is a mess . Looks like the night crew didn't clean up . She groans , but then gets to work cleaning the displays before customers come . If she doesn't , who else will ? What good problem - solving skills is she exhibiting? a ) Seeking advice when necessary Ob ) Open to seeing new perspectives c ) Having a solutions - oriented attitude

All of the following are signs or symptoms of a concussion, except

5 points ) Which of the following is a benefit of using email to communicate at work ? a) You can express yourself in a limited number of characters b) You don't have to worry about using proper grammar. c) You always get a response right away. d ) You can reach a large audience with one communication .

What kind of study has a post-test but no baseline measurement?

A: Survey
B: True Experiment
C: Placebo-Controlled study
D: Double-blind study

What is the correct clases for this drugs
Promethazine

heelp me please

HELP HELP ⚠️⚠️
Which of these sections from the text contains an example of isolation? Mark all that apply.
Group of answer choices

She thought it was best to keep our relationship a secret from our family and friends.

One day after school, Taylor invited me over to her place when her parents weren’t home.

She started crying and saying that sex was the only way she knew how to show her love.

I stopped hanging out with my friends as much because I was afraid she’d feel left out and get mad.

Explain what hypertension is; list causes and prevention options

The instrument developed for use in the bisected-angle technique is
the
A) collimator.
O B) PID.
C) XCP instrument.
D) BAI

Why is developing partnerships to improve global health such an important effort?

a. Because countries with high resources should keep them

b. Because global health is a global public good

c. Because even though there is no MDG specific to global partnerships, cooperation is still a good thing

d. Because transational issues require solely domestic action

Mr and Mrs Nunez attended one of your sales presentations. they have asked you to come to their home to clear up a few questions.

Charlie’s friend has been questioning her gender identity and is now being harassed by a group of students at school.

Which statement best explains how Charlie should respond?

He should avoid the situation since he is not directly affected
He should confront the group of students and tell them to stop
He should encourage his friend to fight back and defend herself
He should tell a trusted teacher and get advice on how to proceed

Please help me ?!!!!!!!

5 Select the correct answer. What is technology? A. the ability to perform a task in a short period of time using little to no energy B. the ability to perform a task using a full range of motion in a short period of time C. the production of new machines as a result of processes using science and knowledge D. the interaction among people, companies, and governments of different nations

Sydney has finished all his work on time, but many of his teammates are still struggling to complete their assignments. What should he do? a) Not distract them; they may get farther behind. O b) Listen to them complain about their workloads O c) Help them complete their work d) Share his thoughts on how they could get their work done faster
thank you everyone

Two staff members just quit during the restaurant's busiest season . Denise would like to be considered for an assistant manager role . Which behavior will best help her earn her supervisor's respect and demonstrate that she would be a good fit for the promotion ? a ) Telling her supervisor that more staff needs to be hired to keep more people from quitting b ) Expressing disapproval over the employees who just quit c ) Trying to do all the work herself d ) Offering to take on some extra shifts

The nature of healthcare has demanded that providers create and maintain effective patient documentation. This intensive attention to patient records and electronic healthcare records has stimulated nursing to focus on both the need for superior patient documentation and how such documentation affects professional nursing. Rebecca, a freshman nursing student, is asked to prepare a short presentation regarding the introduction of standardized terminologies to nursing practice.
What should Rebecca mention that were the primary focus and criteria during the initial process of introducing standardized terminologies to nursing practice?

What's the prefix of angioscopy

You are a new medical assistant working for a medical office in your hometown. Two weeks after you begin your new job, you find that ethical decisions made at the office do not agree with your ethical values. How would you handle this when you are asked to do a job, such as fee-splitting or up‑coding insurance, with which you do not agree?

Problem about enamel in dental

Body composition refers to

improved blood and oxygen delivery to the body
stronger muscle function and endurance
improved flexibility and range of motion
healthy fat-to-lean tissue ratio

which is/are true regarding bruxism? 1. Stress is not a factor in the etiology of TMD. 2.
Stress is associated with an increase in bruxism. 3. There are two separate categories of
bruxism: sleep bruxism and awake bruxism. 4. Certain medications can cause an increase
in bruxism.

Part C
Choose a classmate, friend, or family member to work with as your partner. You'll practice having a conversation in which a friend (played by your
partner) will try to persuade you to drink alcohol in a situation that you're not comfortable with. You'll practice assertive refusal. Also pay attention
to body language C during your conversation. Try to be assertive both verbally and with your body language.
Scenario:
Imagine you're on a camping trip with a group of friends. One friend (played by your partner) pulls a bottle of liquor out of a backpack and starts
to pass it. Your entire group of friends drinks from the bottle before passing it to you.
Begin your dialogue with your friend by assertively refusing the drink. You may explain your refusal in any way that makes the most sense to you.
Your friend should then respond by trying to persuade you. Continue this role-playing until each of you has had a few opportunities to speak.
Describe the conversation you had with your friend. In what ways were you assertive in your refusal? Describe your body language. What
methods of persuasion did your friend use? Were they difficult to resist? Why or why not? If you found yourself in a similar situation, would you be
able to practice assertive refusal? Explain
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Changing which of the following can reduce anger?
A)diet
B) Sleeping schedule
C)Communication style
D)Stimuli causing the anger

Can sonophoresis infuse products into skin?

You are a general practitioner and a mother comes into your office with her child who is complaining of flu-like symptoms. Upon entering the room, you ask the boy to remove his shirt and you notice a pattern of very distinct bruises on the boy's torso. You ask the mother where the bruises came from, and she tells you that they are from a procedure she performed on him known as "cao gio," which is also known as "coining." The procedure involves rubbing warm oils or gels on a person's skin with a coin or other flat metal object. The mother explains that cao gio is used to raise out bad blood, and improve circulation and healing. When you touch the boy's back with your stethoscope, he winces in pain from the bruises. You debate whether or not you should call Child Protective Services and report the mother.

Required:
a. Should we completely discount this treatment as useless, or could there be something gained from it?
b. When should a physician step in to stop a cultural practice?
c. Should the physician be concerned about alienating the mother and other people of her ethnicity from modern medicine?

Where does the blood go that is pumped from the right side of the heart?

what are the features of poster?​

tính đối tượng của hiến máu nhân đạo

Jenna's company allows occasional personal use of work computers or phones as long as it isn't "excessive" or "inappropriate." Which action is most likely to be permitted? a) Using a company computer to search for a new job b) Missing a customer email because you have too many personal emails c) Being a few minutes late for a meeting because you're placing an online shopping order d) Calling your doctor to say you'll be late for an appointment after work

show the difference between economic and biological aspect of population​