Answer:
People face problems every day—usually, multiple problems throughout the day. Sometimes these problems are straightforward: To double a recipe for pizza dough, for example, all that is required is that each ingredient in the recipe be doubled. Sometimes, however, the problems we encounter are more complex. For example, say you have a work deadline, and you must mail a printed copy of a report to your supervisor by the end of the business day. The report is time-sensitive and must be sent overnight. You finished the report last night, but your printer will not work today. What should you do? First, you need to identify the problem and then apply a strategy for solving the problem.
Explanation:
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Answer:
1. The two primary ways to solve problems are through algorithms and heuristics. Algorithm is a methodical, step-by-step procedure for finding a solution to a problem. Algorithms look at every possible alternative and guarantees a solution. Heuristic is a strategy or guiding principle used to make judgements or solve problems efficiently. Heuristic helps reduce the number of alternatives and is essentially a mental shortcut.
2. People are prone to making errors in thinking in various ways. Confirmation bias is the tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence. A person may seek out "proof" that further backs up their beliefs. For example if someone believes something about climate change and they were disputed, they might seek out evidence that maintains their beliefs. Mental set is the tendency to approach a problem in one particular way, often a way that has been successful in the past. For example, if someone fixed their car with duct tape and it broke again they would use the duct tape once more. Intuition is an effortless, immediate, automatic feeling or thought, as contrasted with explicit, conscious reasoning. An example of this could be a student gets a feeling that one answer on their test is the correct answer, no strings attached, but end up getting it wrong because they followed their intuition. Availability heuristic is when estimating the likelihood of events based on their availability in memory. For example, if someone sees on the news that a plan crashed, they could refuse to fly on airplanes ever again. Representativeness heuristic is when estimating the likelihood of events in terms of how well they seem to represent, or match, particular prototypes; which may lead us to ignore other relevant information. For example, if someone basis their view of a product or company off of one positive or negative review it would be considered a representativeness heuristic. Overconfidence is the tendency to be more confident than correct- to overestimate the accuracy of our beliefs and judgements. For example, if a person were to jump off a cliff into water without getting hurt, they will be overconfident the next time and may get hurt. Belief perseverance is clinging to one's initial conceptions after the basis on which they were formed has been distorted. For example, if someone lost a lot of weight and looked in the mirror and said "I'm so fat," that would be considered belief perseverance. Lastly, framing is the way the issue is posed; how an issue is worded can significantly affect decisions and judgements. The whole glass half full or half empty is an example of framing.
Hope this helps!!
- Kay :)
