Rhea's company sets specific goals for product features and reliability, offers incentives for achieving goals, and regularly solicits employee feedback on the causes of customer issues. These activities are part of a _______ system.

Answers

Answer 1

Answer:

Total quality management.

Explanation:

Since Rhea's company sets specific goals for product features and reliability, offers incentives for achieving goals, and regularly solicits employee feedback on the causes of customer issues. These activities are part of a total quality management system.

A total quality management (TQM) can be defined as a management tool used to attain customer's satisfaction and improved productivity leading to long-term success in the business. The starting point or first step of the total quality management (TQM) is customer focus.

Hence, in order to achieve a long-term success in customer satisfaction, organizations should use the total quality management approach by involving all of its employees with high standards and work ethics.


Related Questions

The buyer of an industrial complex wants the broker to place the earnest money in an interest bearing account. The broker does this, clearly identifying all parties who are to receive the interest and the date the earned interest is to be disbursed. With only the verbal consent of the buyer, he places the money in an insured account in a depository in Florida. When the time comes to disburse the account, the broker will write a check to the buyer for the interest as the buyer agreed. Which statement describing this situation applies?

Answers

Answer:

Explanation:

In this situation, the statement that would best apply would be that the broker does not have the right to ever use an interest-bearing account under Florida Real Estate laws. Since Florida Real Estate laws specifically prohibit a broker from placing a clients money in an interest account then the broker in this scenario is breaking the law and can have his real estate license taken away as well as being fined.

Anderson sold a property to Kelly. The contract contained the following statement: "Buyer to accept the property in an 'as is' condition." Both the seller and the broker knew that the plumbing was in a major state of disrepair, but did not tell Kelly. Would an action against the broker and the seller be successful?

Answers

Answer:

The action against the seller by Kelly would not be successful. This is because, the contract agreement drafted by the seller contains that clause "as in" condition. It would be believed that, Kelly saw the condition in the contract, but still went ahead to purchase the house by signing the seller's contract agreement of sell. Whatever state the house is in would be taken by Kelly.

Explanation:

Sarah owns Fine Cuts hair salon. Hairdressers each rent a chair in the salon where they can style customers' hair, and Sarah provides receptionist services, maintains the space, and sells some hair care products at the front of the salon. The hairdressers must pay 35 percent of their profits to Sarah in return for the chair space and earn a commission for each hair product that they sell. Is Sarah s

Answers

Complete question :

Sarah owns Fine Cuts hair salon. Hairdressers each rent a chair in the salon where they can style customers' hair, and Sarah provides receptionist services, maintains the space, and sells some hair care products at the front of the salon. The hairdressers must pay 35 percent of their profits to Sarah in return for the chair space and earn a commission for each hair product that they sell. Is Sarah selling the hairdressers a security in Fine Cuts?

Answer: No, the hairdressers are not expecting to earn money predominately from Sarah's efforts

Explanation: Based on the description above, Sarah maintains full ownership of the salon and she's not selling any stock or security of Fine Cuts. Because security involves a financial instruments such as stocks or bonds which are sold to investors in other to acquire capital needed to operate a business. Here, Sarah makes her profit directly off the work done by the hairdressers and the items sold to customers by offering them working space and she's in turn paid a certain percentage of their earning.

On January 1, Garcia Supply leased a truck for a three-year period, at which time possession of the truck will revert back to the lessor. Annual lease payments are $12,000 due on December 31 of each year, calculated by the lessor using a 4% discount rate. Negotiations led to Garcia guaranteeing a $31,600 residual value at the end of the lease term. Garcia estimates that the residual value after four years will be $30,200.
What is the amount to be added to the right-of-use asset and lease liability under the residual value guarantee?

Answers

Answer:

The lease liaiblity will include additional 45,134.39 dollars for the residual value guarantee

Explanation:

We need to add to the present value of the lease payment, the present value of the guaranteed residual value as this is part of the lease liaiblity as well.

Maturity  60,400.00

time   5.00

rate of 0.06

PV   45,134.39

The gain or loss based on the residual value will be considered at the end of the useful life of the truck. The expected fair value at the end of the lease has no relevance

At the Blue Restaurants Corporation, an employee survey reports that efforts to increase worker satisfaction by redesigning jobs led to greater job satisfaction. The human resource department also measured lower rates of absenteeism and employee turnover. What will be the most likely impact of these trends on the profits of Blue Restaurants

Answers

Answer:

lower costs, leading to higher profits

Explanation:

Improving job satisfaction in the workplace results in better productivity. This is because employees get to enjoy what they do rather than feeling forced to work.

When the workplace is conducive it will result in lower rates of absenteeism and employee turnover.

These in turn lead to lower costs and higher profit.

Staff turnover is costly on the business as new hires have to be trained on the job to be effective.

You own 50 shares of Auto Corporation that you purchased for $30 a share. The stock is currently selling for $50 a share, and you placed a stop loss order at $45. If the stock price drops to $35 a share what is your return on this investment?

Answers

Answer: 50%

Explanation:

Purchasing price for each share = $30

Stop loss order placed at $45 for each share.

If the stock price drops to $35, the benefit earned = $ (45-30)= $15

Now, the return on this investment = (benefit earned) ÷(Purchasing price)x 100%

= (15)÷(30)x100%

= 0.5 x 100%

= 50%

So,  your return on this investment = 50%

Fresh Harvest Company, which is based on Georgia, packages and sells vegetables. Hayden, who is a resident of Indiana, buys a Fresh Harvest product, eats it, and suffers severe food poisoning. Hayden wants to file a suit against Fresh Harvest. The diversity of citizenship between these parties means that Group of answer choices

Answers

Answer:

Federal and state courts have concurrent jurisdiction.

Explanation:

The concurrent jurisdiction arises when there are more than one court that contain a distinct system but has similar jurisdiction for the same case. Now if concurrent jurisdiction arise between the federal and state courts so the rule would be seen as superior because of clause of supremacy.

Hence, the correct option is b.

A working group convened by NASAA has developed a model fee disclosure schedule to help investors better understand the costs involved in doing business with their broker-dealer. The template has broker-dealers disclose all of the following fees except:________. A) charges for late payments B) account inactivity fee C) issuance of a stock certificate D) advisory fees

Answers

Answer:

Correct Answer:

C) issuance of a stock certificate

Explanation:

In the model developed by group working for NASAA which was to disclose model fee and cost involved in doing business with them, it would disclose all associated cost involved. The only thing it would not disclose would be regards to stock certificate issuance since it falls outside their perview.

To market Suave shampoo, Unilever used PRIZM to identify neighborhoods with high concentrations of young working women. These women responded best to advertisements conveying the message that Suave is inexpensive, yet will make their hair "look like they spend a fortune on it." What segmentation tool did Unilever use in this example

Answers

Answer: Geodemography

Explanation:

Geodemography is used in market and it occurs when the marketplace of the consumers are divided into segments

thar will be reachable and locatable to the consumers who live around that particular neighborhood.

Based on the analysis explained in the question above, this is the segmentation tool that was utilized by Unilever.

what general political Trend coincided with the significant increase in private and corporate spending

Answers

What general political trend coincided with a significant increase in private and corporate spending in political campaigns at the turn of the 21st-century

Answer:

A withdrawal of people from the public sphere

Explanation:

At the beginning of 21-century or the new millennium, various research have shown that, coupled with the advent of the internet fair loss of interest in active politics by the general populace, a larger percentage of the general public has withdraw from the public space in terms of politics. This has led to substantial increase in private and corporate spending in political campaigns at the turn of the 21st-century.

Hence, the right answer is: A withdrawal of people from the public sphere

John manufactures household furniture. His start-up costs, including tools, plans, and advertising, total \$5000$5000dollar sign, 5000. Labor and materials for each piece of furniture total \$350$350dollar sign, 350, and his production costs are the sum of his start-up costs plus the cost of labor and materials. If John makes fff pieces of furniture, what will be his production costs, ccc, in dollars

Answers

Answer:

$5,000 + $350f

Explanation:

The computation of the production cost in dollars is shown

Here we use the equation form

The start up cost is $5,000

Labor, material cost $350

Now if he makes f pieces of furniture so, his production cost would be

= Startup cost + labor, material cost

= $5,000 + $350f

Hence, this is the answer and the same is to be provided

Option A requires eight years of higher education and $80,000, while option B
requires four years of higher education and $45,000. Option B requires
time and
money

Answers

Answer:

A less,less

Explanation:

because option A requires 8 year of higher education and $80,000. but option B only requires four years of higher education and $40,000

Option A requires eight years of higher education and $80,000, while option B requires four years of higher education and $45,000. Option B requires less time and less money because option A requires 8 years of higher education and $80,000 but option B only requires four years of higher education and $40,000. Thus, option 'A' is the correct option.

What do cost and time effective mean?

Business managers must deal with two fundamental issues: time and expenses. These two topics have a lot in common. For instance, you can incur a fee and an increase in costs if you miss a deadline. Similarly to this, if money is tight you could feel pressured to finish a project sooner in order to cut down on labour costs. Thus, managing time and expenditures concurrently provide several advantages for your company.

When practising time and cost management, it is frequently impossible to complete all of the original recommendations. You eventually learn to set priorities and choose which initiatives are worthy of your time, money, and attention. You must discover strategies to improve your efficiency if you want to accomplish more with the money and time you have available.

Learn more about cost and time effectiveness, here:

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imothy, a laboratory manager at a multinational photography company, manages a team of seven designers. All of them report to him, and he has the power to command them and assign duties to them. In this scenario, Timothy most likely has_____.

Answers

Answer:

line authority

Explanation:

Line authority can be defined authority or power given to an individual in a supervisory role to manage and mandate his subordinates to help an organization fulfil its objectives.

From the above definition, it is seen that Timothy has a group of 7 persons under him which means he is in a supervisory role or position within the company. As the supervisor, Timothy assigns duties to the members of the group after which he reports to a higher authority.

Cheers.

A store that advertises a buy-one-get-one-free sale is

Answers

Answer:

sales promotions

Explanation:

Sales promotions are the steps taken to increase the purchase of the products by adding an incentive to the customers. Buy-one-get-one-free is one of the sales promotions. Here two products are sold in the cost of one. The customer is provided with the benefit of getting two products by giving the amount of one. It is the promotions in which quantity plays a crucial role.

Answer:

sales-oriented

Explanation:

I just got it right.

Capital investment evaluation methods can be grouped into the following two general categories: a.methods that use average rate of return and methods that use differential analysis methods. b.methods that do not use present values and methods that use present values. c.methods that use absorption cost analysis and methods that use incremental analysis. d.methods that do not use variable costing and methods that use variable costing.

Answers

Answer:

Option b (methods that do not use present values and methods that use present values) is the correct choice.

Explanation:

Evaluation of capital expenditure seems to be a budgeting technique used by businesses and government organizations to determine the possible viability of such a long-term project.

The assessment of capital investment initiatives generally follows four techniques:

The back technique average rate.  The system of repayment-period.  The formula for net cash flows-value.  The internal process of transfer.

The other options have no relation to a particular circumstance. So the above alternative seems to be the appropriate one.

The country of Cadmia is known around the world for the high-quality wine it produces. Consumers who do not know much about wine tend to rate the wines from Cadmia more favorably than the wines from Chile, even when independent analysis shows that Cadmian wines are actually inferior. Which of the following barries to international communication provides an explanation to this situation?A) Filter effects
B) Cultural barriers
C) Country of origin effects
D) Pull effects
E) Power distance

Answers

Answer:

C) Country of origin effects

Explanation:

In the above scenario, it is clear that the barriers to international communication provide an explanation for this situation is the effect of the country of origin.

This effect is caused by a psychological phenomenon of associative image very well positioned to a certain country and a specific brand, product or attitude, which causes the bias of nationality, that is, the knowledge with which people perceive such a product of origin. a country that has the image positioned as Cadmia, which is the country known throughout the world as the country that manufactures high quality wines, this will be a significant influence that will make consumers prefer to consume such products.

The criteria that parties to a contract must be in agreement is also known as

A: Consideration
B: Legality
C: Mutual Assent
D: Capacity

Answers

Answer:

C: Mutual Assent.

Explanation:

Mutual assent is a legal term which represents an agreement by both parties to a contract. When two parties to a contract both have an understanding of the parameters, terms and conditions surrounding a contract, it ultimately implies that they are in agreement; this is generally referred to as mutual assent.

Hence, the criteria that parties to a contract must be in agreement is also known as mutual assent.

In a nutshell, mutual assent connotes agreement, acceptance and consent to a contract by both parties.

Which choice below shows all accounts that appear on the balance sheet? Multiple Choice Owner's Capital, Prepaid Insurance, Unearned Revenue, and Accumulated Depreciation Owner's Withdrawals, Service Revenue, Supplies, and Unearned Revenue Cost of Goods Sold, Land, Accounts Payable, and Sales Discounts

Answers

Answer:

The answer is:

. Owner's Capital

2. Prepaid Insurance

3. Unearned Revenue

4. Accumulated Depreciation

5. Land

6. Accounts Payable

Explanation:

Balance sheet also known financial position of a business contains asset, liability and equity.

The following accounts(from the question) will be found in the balance sheet.

1. Owner's Capital( Found under Equity)

2. Prepaid Insurance( under asset)

3. Unearned Revenue(under liability)

4. Accumulated Depreciation(under asset)

5. Land(under asset)

6. Accounts Payable(under liability)

Which of these could be an option after high school for a person who wants to further his education but doesn't want to take out student loans?

Answers

Hi there,

I can not find the complete question to  help choose an option. I wil list out a variety of answers and you would be able to choose any that suits your question.

Answer/Explanation:

As an high school leaver that wants to further his education but that doesn't want to take student loans to do it, there are a variety of option such high school leaver can choose from.

1. work and study: this simply means that the high school leaver can decide to work alongside college or university as use the money from the job to settle university bills.

2. Scholarships: Am high school leaver can try scholarship opportunities tourther his education. A scholarship can be said to be a philanthropic act by a body or individual to reward or help individuals with tuition and other things as stated in the terms and conditions.

3. Setup a funding site: an high school leaver can set up a funding site in which donations can be made to fund the higher education.

Cheers.

The senior management of BonusOne Bank formulates a new set of strategic plans for the next financial year and conveys it to the middle management. The middle management, in turn, conveys the same to their respective subordinates. In the context of communication channels, the given scenario illustrates _____.

Answers

Complete Question:

The senior management of BonusOne Bank formulates a new set of strategic plans for the next financial year and conveys it to the middle management. The middle management, in turn, conveys the same to their respective subordinates. In the context of communication channels, the given scenario illustrates?

Group of answer choices

A) downward communication

B) upward communication

C) horizontal communication

D) informal communication

Answer:

A) downward communication.

Explanation:

In this scenario, the senior management of BonusOne Bank formulates a new set of strategic plans for the next financial year and conveys it to the middle management. The middle management, in turn, conveys the same to their respective subordinates. In the context of communication channels, the given scenario illustrates a downward communication.

A downward communication can be defined as the formal flow of information and messages within an organizational hierarchy; which is mainly from a higher level (senior management) of an organization to a lower level (middle management) and lastly, to the least (subordinates).

When downward communication are effectively and properly used in an organization, it helps them to achieve their aims, goals and objectives successfully.

Linda’s Autoplex performs oil changes on automobiles, light trucks, and sport utility vehicles. She is a profit- maximizing business owner whose firm operates in a competitive market. The marginal cost of an oil change is $10. The marginal productivity of the last worker that Linda hired was 1.5 oil changes per hour. What is the maximum hourly wage that Linda was willing to pay the last worker hired?

Answers

Answer:

$15 per hour

Explanation:

In order for a profit maximizing firm to operate in a competitive market, the marginal revenue product (MRP) must be equal to the marginal cost (MC).

MRP = 1.5 oil changes per hour x $10 per oil change = $15

since MRP = MC, then Linda should pay her worker a maximum of $15 per hour

A landlord rented an apartment to a person with a wheelchair. The landlord allowed the tenant to install bath rails and replace the bathroom sink vanity with a pedestal sink with lever faucet handles; however, the landlord required the tenant to sign a restoration agreement that the accommodations would be restored to their former condition at the end of the lease. In addition, the landlord required the tenant to pay sufficient funds (over a period of time) into an escrow account to cover the bathroom restoration. Has the landlord violated the Fair Housing Act

Answers

Answer: No, the landlord can require a restoration agreement and the escrow account

Explanation:

The options to the question are:

A. No, the landlord can require a restoration agreement and the escrow account

B. Yes, the landlord cannot require the escrow account

C. Yes, the landlord cannot require restoration of the modifications

D. No, the landlord does not have to allow the tenant to make any of these modifications

The Fair Housing Act is a law that was put in place in order to curtail the discrimination towards home seekers and tenants by landlords. According to the act, every American should have a fair and equal opportunity regarding the place to reside without discrimination of any sort.

Based on the scenario that have been provided in the question, the landlord can require a restoration agreement and the escrow account.

Mr. Green purchased a property with the provision in the sale agreement that the seller would provide him with a warranty deed. At closing, the seller refused to provide better than a bargain and sale deed. If Mr. Green insists on buying the property and insists on the seller giving him a warranty deed he can attempt to force the seller to do so by filing a suit for:_________.

Answers

Answer:

specific performance

Explanation:

Specific performance in relation to confidential information is commonly used as a prohibition relief Specific performance is the equivalent compensation in contract law, under which a party issues orders requiring a party to perform a specific action, which is the execution of the contract. It is usually available for sale under the Land Act, but is generally not available if the damage is an appropriate option. If the seller fails to sell or the property is handed over to the seller, the buyer receives a specific performance under the provisions of the Specific Relief Act, 1963. A similar right is available under the seller. The contract requires specific performance from the buyer.

Jack and Jill are the only two residents in a neighborhood, and they would like to hire a security guard. The value of a security guard is $50 per month to Jack and $90 per month to Jill. Irrespective of who pays the guard, the guard will protect the entire neighborhood and charge $120 per month for the service.Suppose Jack earns $4,000 per month and Jill earns $8,000 per month. a. With a proportional tax of 1 percent on income, how much would Jack and Jill pay, and would it be enough to pay for the security guard?

Answers

Answer:

Yes their combined contribution of $120 is sufficient to pay the security guard

Explanation:

This is a form of non-rival service that does not get reduced by consumption by one of the parties. The security guard protects the entire neighbourhood.

Also it is a non-excludable service. If one party does not pay he will still enjoy the service.

Based on their income information and the fact that they are taxed 1%

Jack will pay 0.01 * 4,000 = $40

Jill will pay 0.01 * 8,000 = $80

The total sum is 40 + 80 = $120

As the security guard requires $120 to do the job, their contribution is sufficient.

However the value to Jack is $50 and he pays $40 so he has an excess value of $10

Jill gets a value of $90 but pays $80, so she gets an excess value of $10

At his current level of output, a monopolist has an MR of $10, an MC of $6, and an economic profit of zero. If the market demand curve is downward sloping and his marginal cost curve upward sloping, the monopolist:_______

Answers

Answer:

The monopolist is in the long run.

Explanation:

The monopolist is in the long run because, in the long run, a monopolist earns or gets zero economic profit. In the short run, it earns supernormal profit that attracts the new firms into the market and this entry continues until the economic profit becomes zero and in the long run, its price is equal to the average total cost.  Moreover, the average total cost curve becomes tangent to the demand curve in the long run.

Blake racked up three safety violations in one month and was taken off the construction crew and put in the office, meaning he was no longer eligible for overtime. He pled with his boss, saying he needed the money for rent. Citing that Blake's financial situation was not a concern of the company, he was put in the office until he could demonstrate that safety was a priority. This illustrates

Answers

Answer:

Punishment.

Explanation:

In this scenario, Blake racked up three safety violations in one month and was taken off the construction crew and put in the office, meaning he was no longer eligible for overtime. He pled with his boss, saying he needed the money for rent. Citing that Blake's financial situation was not a concern of the company, he was put in the office until he could demonstrate that safety was a priority. This illustrates punishment.

Punishment can be defined as an act of imposing a penalty or consequences on an individual or group of people for flouting rules, guidelines or instructions and any other wrongdoing.

Generally, punishments are used as a moral tool to discourage wrongdoing or unacceptable behaviors being exhibited by people and to serve as a deterrent to others.

Given that he had violated three safety precautions in just one month, the managers action of removing him from the construction site illustrates punishment.

This is an example of positive punishment in the workplace. Punishment is a way of disapproving of certain work behaviors that are unacceptable.

Safety in the workplace is a matter of grave concern. From this punishment that he is made to receive, he would be more safety conscious when he is allowed to join the crew.

The manager's action was very necessary to avoid negative workplace incidents.

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Wohlers Co. considers a project that will require an initial investment of 5 million. It has a target capital structure of 30% debt, 5% preferred stock, and 65% common equity. Wholers Co. has outstanding 20-year noncallable bonds with a face value of $1,000. These bonds have a current market price of $1,181.96 and an annual coupon rate of 13%. The company faces a tax rate of 40%, and can sell shares of preferred stock that pay an annual dividend of $7.50 at a price of $89.25 per share. The company's common stock is currently selling for $22.35 per share and pays a dividend of $2.45 today. The common stock's growth rate is a constant rate of 9.2%. What will be the WACC for the project

Answers

Answer:

WACC = 16.18%

Explanation:

cost of equity (Re):

P₀ = Div₁ / (Re - g)

$22.35 = ($2.45 x 1.092) / (Re - 9.2%)

$22.35 = $2.6754 / (Re - 9.2%)

Re - 9.2% = $2.6754 / $22.35 = 11.97%

Re = 11.97% + 9.2% = 21.17%

after tax cost of debt:

YTM = {130 + [(1,000 - $1,181.96)/ 20]} / [(1,000 + $1,181.96)/ 2] = 120.902 / 1,090.98 = 11.08%

after tax cost of debt = 11.08% x (1 - tax rate) = 11.08% x 0.6 = 6.65%

cost of preferred stocks = $7.50 / $89.25 = 8.40%

WACC = (0.65 x 21.17%) + (0.05 x 8.4%) + (0.3 x 6.65%) = 13.76% + 0.42% + 2% = 16.18%

When current government expenditures exceed current tax revenues and the economy is achieving full employment: Group of answer choices fiscal policy is contractionary. the full-employment budget has a deficit. the full-employment budget has neither a deficit nor a surplus. nominal GDP and real GDP are equal.

Answers

Answer: the full-employment budget has a deficit

Explanation:

When current government expenditures exceed current tax revenues and the economy is achieving full employment, it means that the full-employment budget has a deficit.

This means that the government of that particular economy is spending more than what it generates. This lead to the deficit that has been incurred.

Advertising could be referred to as _____________________. making the existence of a commodity known to the public and encouraging them to buy getting the government informed about the procedures in courts none of the options making the closure of manufacturing concern

Answers

Answer:

Making the existence of a commodity known to the public and encouraging them to buy.

Explanation:

The accounts in the ledger of Monroe Entertainment Co. are listed below. All accounts have normal balances. Accounts Payable $507 Fees Earned $3,138 Accounts Receivable 720 Insurance Expense 675 Prepaid Insurance 1,506 Land 2,220 Cash 1,948 Wages Expense 570 Dividends 508 Common Stock 4,502 Prepare a trial balance. The total of the debits is

Answers

Answer:

The debit balance of the trial balance is $8,147

Explanation:

                              Monroe Entertainment Co

                     DEBIT                                         CREDIT

   Particulars               Amount$      Particulars               Amount$

Account Receivables      720           Accounts Payable     507

Prepaid Insurance           1,506         Fee earned               3,138

Cash                                 1,948         Common stock         4,502

Dividends                         508  

Insurance Expenses         675

Land                                  2,220  

Wage Expenses               570

Total                                  $8,147        Total                         $8,147

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