Answer:
Personalisation
Explanation:
Personalisation of services in customer relationship is the act of anticipating the needs of the customer before they occur and providing this service in a timely fashion.
This results in increased customer benefits and greater loyalty.
In the given scenario Stewart Airlines provides excellent customer service to its flyers by inquiring about each flyer's wants and needs and listening carefully to their responses. If a flyer has any specific requests, the staff members ensure that they are immediately attended to.
This is personalisation of service
In the ____________, households work and receive payment from firms. financial investment market financial capital market labor market savings market
Answer:
labor market
Explanation:
The labor market is the market in which the supply and the demand for the jobs are meet out along with the labors who give the services based on the demand of the employers.
So here the work of the household and as per this they received the payment from the firms so this could be done under the labor market
Martina arrives for her first day at a new job. The hiring manager, Francisco, takes her on a tour of the building, introducing her to her new co-workers and showing her where the kitchen, meeting rooms, and her cubicle are located. After the tour, Francisco leaves Martina in her cubicle with the company's employee handbook, so she can read about the organization's policies and benefits. All these activities are part of
Answer:
orientation
Explanation:
All of these activities are part of orientation. This is the first thing that new employees have to go through after they are hired, when they start their first day on the job. In orientation, someone from the company takes you around the workspace and introduces you to the people that you will be working with as well as gives you a tour of the building. They also explain to you all the important details regarding the company and the position that you were hired to fill. This includes the organization's policies, benefits, precautions, etc. All of which is done so that you become familiar with how the company functions.
Lil Anthony’s and Amelia’s are two restaurants serving Italian cuisine. While Lil Anthony’s focuses on providing quick, affordable pasta dishes for the lunch crowd, Amelia’s focuses on serving home-style dishes in an upscale, romantic setting. Both companies have been able to gain a competitive advantage. This is most likely because the companies have
Answer:
pursued distinct strategic positions
Explanation:
This is most likely because both companies have pursued distinct strategic positions. Meaning that they have both found a specific niche within the restaurant business and decided to fulfill each their own specific niche. This allows them to be part of the same industry while still offerring their customers completely seperate experiences. These unique and very different experiences is what allows both Lil Anthony's and Amelia's business to thrive. If they instead offered their customers the same experience then they would be directly competing against each other and only one would be able to stay in business and they would steal the other's customers.
A. A plan for mass casualty incidents should include protective actions to reduce vulnerabilities, response actions to minimize negative consequences, and post incident actions to promote community recovery. B. A partnership approach to planning for mass casualty incidents helps to ensure that the plans for your organization are compatible with those of the agencies that would respond if an incident occurred. C. When an organization is planning for mass casualty incidents, an effective approach is to request law enforcement personnel to develop a separate plan for mass casualty incidents for the organization. D. It is important to customize your emergency plan to reflect the risks, realities, and resources that characterize the local area and your own organization.
Answer: When an organization is planning for mass casualty incidents, an effective approach is to request law enforcement personnel to develop a separate plan for mass casualty incidents for the organization
Explanation:
A Mass Casualty Incident refers to an overwhelming event, which leads to more patients at a time than what the available resources can easily manage such that it requires additional assistance.
A plan for mass casualty incidents should include protective actions that will be used to reduce vulnerabilities, response actions to minimize negative consequences, and post incident actions to promote community recovery.
A partnership approach to planning for mass casualty incidents is important as it helps in ensuring that the plans for your organization are compatible with those of the agencies that would respond if an incident occurred.
It's also vital to customize your emergency plan to reflect the risks, realities, and resources that characterize the local area and your own organization.
The false statement is "When an organization is planning for mass casualty incidents, an effective approach is to request law enforcement personnel to develop a separate plan for mass casualty incidents for the organization". This isn't true.
Professor Hanoi's research efforts focus on how the use of heuristics influences the way people think about and assess financial risks. Which specialty area does his research best represent
Answer:
Cognitive psychology
Explanation:
Cognitive psychology has to do with the scientific study of how the mind processes data, information, creativity and also reasoning. Examples of this processes can be seen in thinking, reasoning, making judgements, being able to recognize numbers, memory etc. From this explanation above, we can see that this professors area o specialization is cognitive psychology.
Ted is a favorite among his subordinates, as he gets directly involved in the minute details of their work. He is task-oriented and has clear knowledge on critical operational details of his team. In this context, Ted can be considered a(n) _____ leader.
Answer:
ingratiating.
Explanation:
It is correct to say that Ted can be considered an ingratiating leader, which is a technique used to improve personal relationships through the use of sympathy, assistance, interest and collaboration, so that there is a positive influence on people and consequently greater individual willingness to respond to expectations of that person.
As the question explains, Ted has the sympathy of subordinates and is considered one of the favorite leaders because he gets involved in the work, understands the workers and helps with tasks, so he is a ingratiating leader.
Martinez owns an asset that cost $87,000 with accumulated depreciation of $40,000. The company sells the equipment for cash of $42,000. At the time of sale, the company should record:
Answer:
A loss on sale of $5,000
Explanation:
Calculation to determine what the company should record at the time of sales
First step is to calculate the Book value as on date of sale using this formula
Book value as on date of sale=Cost-Accumulated depreciation
Let plug in the formula
Book value as on date of sale=87,000-40,000
Book value as on date of sale=$47,000
Based on the above calculation the sale proceeds is lower than the book value as on date of sale which indicate a loss
Hence:
Loss =($47,000-$42,000)
Loss=$5000
Therefore At the time of sale, the company should record: A loss on sale of $5,000.
McKittridge Consulting pursues activities such as engaging in disciplined thinking, searching constantly for new knowledge, benchmarking, and sharing ideas throughout the organization via information systems. Which type of organization is McKittridge Consulting
Answer:
Learning organization
Explanation:
A learning organisation is defined as one that is focused on promotion creation, acquiring, and transfer of knowledge for the clients it serves and its members.
It also constantly transforms itself by improving on its processes.
McKittridge Consulting is a learning organisation because it pursues activities such as engaging in disciplined thinking, searching constantly for new knowledge, benchmarking, and sharing ideas throughout the organization via information systems.
In the context of sports, with the recent proliferation of mobile devices and growing connectivity, many people have _____. Multiple choice question. received significant financial aid to facilitate sports development and participation gained the ability to produce and distribute sport content and commentary turned to traditional content such as newspaper reports gained entry into professional athletic and sports teams
Answer:
gained the ability to produce and distribute sport content and commentary.
Explanation:
In the context of sports, with the recent proliferation of mobile devices and growing connectivity, many people have gained the ability to produce and distribute sport content and commentary.
The top management of Clear Chemical Inc. creates a strategic plan to enter new product markets within a period of five years. The company's middle management creates six-month plans to ensure that the objectives of the strategic plan are properly implemented. Along with these plans, each department creates short-term plans that specify the actions to be taken by specific employees and teams to meet the objectives of the strategic plan and the six-month plans. These short-term plans established at the departmental level are referred to as
Answer: Operational plans
Explanation:
Operational plans are those created by the lower level management in order to enable them to reach the goals established by the middle level management above them.
This is the way a business works. The top level management comes up with strategic plans that are to lead the company forward. The middle level management comes up with tactical plans to meet those strategic plans and the lower level management comes up with operational plans to meet those tactical plans.
Discuss whether a commercial bank should specialize or diversify in terms of the services it provides.
Answer:
The authors find that sector specialization has an overall positive effect on banks' performance. In contrast, Bebczuk and Galindo (2007) find for Argentina that banks with a diversified credit portfolio have fewer non-performing loans.
A concentrated portfolio with a high risk level results from concentrating on portfolio growth without adding additional asset classes.
What is a portfolio?A portfolio is a collection of financial assets, such as securities, bonds, commodities, cash, and cash equivalents, such as closed-end funds and exchange-traded funds (ETFs).
Most people think that a portfolio's core consists of equities, bonds, and cash. Although this is frequently the case, it need not be the exception. Various types of assets, such as private investments, real estate, and fine art, may be included in a portfolio.
The wisdom of diversification, which essentially means not putting all of your eggs in one basket, is one of the fundamental ideas in portfolio management.
By distributing investments among different financial instruments, industries, and other categories, diversification aims to lower risk. By making investments in many sectors that would all respond differently to the same occurrence, it seeks to optimize returns.
The strategy of a hybrid portfolio diversifies among asset classes. Investing in stocks, bonds, commodities, real estate, and even art are all necessary components of creating a hybrid portfolio.
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Expliquen la siguiente frase:
El mero crecimiento económico no es suficiente para terminar con la pobreza y preservar el medio ambiente
Answer:
Efectivamente, el mero crecimiento económico no es suficiente para terminar con la pobreza y preservar el medio ambiente, sino que dicho crecimiento debe ir acompañado de un desarrollo estructural que contemple el acceso igualitario a los distintos servicios por parte de la sociedad, así como también el establecimiento de controles sanitarios y medioambientales que preserven el bienestar de los individuos en el marco del desarrollo de las actividades económicas.
A firm has a fixed production cost of $ and a constant marginal cost of production of $ per unit produced. What is the firm's total cost function? A. TC. B. TC(q). Your answer is correct.C. TCq. D. TC . The firm's average total cost (ATC) of production is
Answer:
a) We have:
The firms total cost function: TC = 5,000 + 500Q
Average cost: ATC = (5,000 / Q) + 500
b)The firm would choose to be very large if it wanted to minimize the average total cost.
Explanation:
Note: This question is not complete. The complete question is therefore provided before answering the question as follows:
A firm has a fixed production cost of 5,000 and a constant marginal cost of production of 500 per unit produced.
a) What is the firms total cost function? Average total cost?
b) If the firm wanted to minimize the average total cost, would it choose to be very large or very small? Explain.
The explanation of the answer is now provided as follows:
a) What is the firms total cost function? Average total cost?
Let Q represents quantity of output produced by the firm.
Since the marginal cost of production is constant, this implies:
VC = Variable cost = 500 * Q = 500Q
Also, we have:
FC = Fixed production cost = 5,000
Since TC = FC + VC, the total cost function (TC) can then be obtained as follows:
TC = 5,000 + 500Q
Since ATC = TC / Q, the average cost (ATC), can also be obtained as follows:
ATC = (5,000 / Q) + (50Q/Q)
ATC = (5,000 / Q) + 500
Therefore, we have:
The firms total cost function: TC = 5,000 + 500Q
Average cost: ATC = (5,000 / Q) + 500
b) If the firm wanted to minimize the average total cost, would it choose to be very large or very small? Explain.
The firm would choose to be very large if it wanted to minimize the average total cost.
Because fixed expenses dominate total costs at low levels of output, average total cost starts out high. In terms of Mathematics, the denominator is so tiny that average total cost is huge. As fixed costs are spread over a larger quantity of output, the average total cost decreases. Therefore, the firm would choose to be very large if it wanted to minimize the average total cost.
the demand for professional education is increasing this day. put your argument to support the statement
Explanation:
I hope it helps you... and please marks me as brainliests...An economy is employing 2 units of capital, 5 units of raw materials, and 8 units of labour to produce its total output of 640 units. Each unit of capital costs $10, each unit of raw materials, $4, and each unit of labour, $3.
92) Refer to the above information. The per unit cost of production in this economy is:
A) $1.00.
B) $.10.
C) $.05.
D) $.50.
93) Refer to the above information. If the per unit price of raw materials rises from $4 to $8 and all else remains constant, the per unit cost of production will rise by about:
A) 50 percent.
B) 30 percent.
C) 40 percent.
D) 100 percent.
94) Refer to the above information. As a result of the change indicated in the previous question, the aggregate:
A) supply curve would shift to the right.
B) demand curve would shift to the right.
C) demand curve would shift to the left.
D) supply curve would shift to the left.
Answer:
A) The correct answer is B. The per unit cost of production in this economy is $0.10.
B) The correct answer is B. The per unit cost of production will rise by about 30 percent.
C) The correct answer is B. The demand curve would shift to the right.
Explanation:
Since an economy is employing 2 units of capital, 5 units of raw materials, and 8 units of labor to produce its total output of 640 units, and each unit of capital costs $ 10, each unit of raw materials, $ 4, and each unit of labor, $ 3, to determine the per unit cost of production in this economy, the per unit cost of production if the per unit price of raw materials rises from $ 4 to $ 8 and all else remains constant, and to determine how the demand or aggregate supply curve will respond, the following calculations must be made:
A) 2 x 10 + 5 x 4 + 8 x 3 = 20 + 20 + 24 = 64
64 / 640 = 0.10
B) 2 x 10 + 5 x 8 + 8 x 3 = 20 + 40 + 24 = 84
64 = 100
84 = X
84 x 100 / 64 = X
8400 / 64 = X
131.25 = X
all the occupation are equally important how and why .
It is true that some jobs require more training and experience than others. Also, that some jobs carry more responsibility, pay more, and have greater status.
But that doesn’t mean one job is more important than another.
In an organization, everyone matters and no one should look down upon someone for the work they are doing.
Remember, every job should be valued. And, every person should be treated with dignity and respect.
An organization that has direct two-way lines of responsibility, authority, and communication running from the top to the bottom of the organization, with all people reporting to only one supervisor is called a(n) ______ structure.
line
Explanation:
An organization that has direct two-way lines of responsibility, authority, and communication running from the top to the bottom of the organization, with all people reporting to only one supervisor is called a(n) line structure.
Line Organizational structure is the simplest organizational structure.
In this structure, the flow of the authority is from top to bottom. In this structure, supportive and specialized services do not exist. The department head has full control over their departments. Its main characteristic is the self-contained department structure.Line officers can take independent decisions due to the unified structure. Effective communication is the main characteristic of this structure and it makes the organization stable.So, Line structure is the correct answer
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Having term limits on Boards of Directors for companies forces firms to rotate leadership to get new ideas. It also creates this unintended consequence:
The available options are the following:
-Board members serve on multiple boards
-People with knowledge of the firm's history are replaced with those who may not know as much information
-Less frequent board meetings
-Better decisions about important issues
Answer:
-People with knowledge of the firm's history are replaced with those who may not know as much information
Explanation:
Considering the available options, the option that appears negative and related to the point being discussed is
"People with knowledge of the firm's history are replaced with those who may not know as much information."
It is straightforward, as changing the board of directors will at some point lead to a time where the new member in the board of directors will just be a competent worker but has no history with the company.
In analyzing the differences among Theories X, Y, and Z managers, it is appropriate to determine that Multiple Choice Theory Z managers believe that employees prefer to be directed. Theory Z managers understand that workers prefer to work by themselves, and will do their best work individually rather than with a team. Theory Z managers believe that getting employees more involved in work-related decisions will generally increase productivity. Theory Z managers believe that decision making is not part of an employee's responsibilities.
Answer:
Theory Z managers believe that getting employees more involved in work-related decisions will generally increase productivity.
Explanation:
In simple words, Theory Z can be understood as the management strategy that combines American as well as Japanese managerial concepts and is characterized by tight job stability, consensus policy making, delayed assessment and advancement processes, and personal responsibility inside a group setting, among other things.
A(n) on bonds payable occurs when a company issues bonds with a contract rate less than the market rate.
Answer:
A discount on bonds payable: Occurs when a company issues bonds with a contract rate less than the market rate.
Explanation:
A discount on bonds payable: Occurs when a company issues bonds with a contract rate less than the market rate
Premium on bonds payable - occurs when a company issues bonds for an amount greater than their face or maturity amount. This causes the bonds to have a contract interest rate that is higher than the market interest rate for similar bonds.
On the other hand, Discount on bonds payable - occurs when a company issues bonds for an amount lesser than their face or maturity amount. This causes the bonds to have a contract interest rate that is lesser than the market interest rate for similar bonds.
Reliable Industries is a maker of component parts in heating and cooling ventilation systems. The company is looking for a site on which to build a new production facility. Major considerations the company must take into account are that any area selected has adequate rail access and is at the hub of major highways to quickly move products. Reliable is in the process of
Answer: facility location
Explanation:
Based on the information given, it can be infered that Reliable Industries is in the process of facility location.
Facility Location simply refers to the selection of the rightt location for the manufacturing facility. The location selected should be easily accessible for the customers and transportation.
Selecting a suitable facility location is essential for an effective operation.
Calculate the return on investment for an advertisement from the given data. Net sales is $1,000, and advertising cost is $50.
Answer:
2,000 %
Explanation:
Return on investment for an advertisement = Sales / Advertisement Cost x 100
therefore,
Return on investment for an advertisement = $1,000 / $50 x 100
= 2000 %
Rosa is upset with D'Shaun because he keeps giving their teenage daughter more money than the family has budgeted. Rosa and D'Shaun discuss their daughter's need for more money and their need to stay on budget. The ultimately decide to increase their daughter's allowance to $20 and in exchange, have her babysit her younger brother instead of paying for a sitter. Everyone's needs are met. What type of Conflict Management is Rosa using
Answer:
collaborating
Explanation:
A mix of being cooperative and assertive that means those who want to do collaboration for attempting the work with other in identifyig the solution that satisfied fullly for each and everyone concern
Since rosa wants that everyone needs could be met out
So this represent the collaboration
The same should be relevant
Which program provides lump-sum compensation and health benefits for eligible Department of Energy nuclear weapons workers injured on the job
Answer: Energy Employees Occupational Illness Compensation Program (EECICP)
Explanation:
Much like private companies, the Federal government is also required to insure its workers and this is regulated under the Office of Workers' Compensation Programs (OWCP). There are several compensation programs but the relevant one here is the EECICP.
The EECICP is for federal employees in the Department of Energy as well as agencies related to them. This also includes contractors and subcontractors. Under this program, eligible workers who got injured are entitled to a lump-sum compensation as well as health benefits. If the worker dies as a result of the injuries however, a lump-sum might go to their survivors instead.
Lance has a contract with Smith to resurface a driveway at the Smith residence. Lance by mistake stops at the Jones residence and resurfaces Jones' driveway. Jones lives next door to Smith and knows that Lance is at the wrong residence. Jones, however, says nothing and watches while Lance resurfaces his driveway. Is Jones under any contractual obligation to pay Lance for resurfacing his driveway? Explain your answer.
Answer: Yes
Explanation:
Ignoring a situation you have an idea of to play out in another way has implications. Under Quasi-k, the court will implicate a contractual obligation on Mr Jones for staying idle and giving permission to Mr Lance to carry out the activity.
is personally responsible for all partnership debts. has no say over a firm's daily operations. faces double taxation whereas a limited partner does not. has a maximum loss equal to his or her equity investment. receives a salary in lieu of a portion of the profits.
Answer:
is personally responsible for all partnership debts
Explanation:
COMPLETE QUESTION
A general partner:
is personally responsible for all partnership debts. has no say over a firm's daily operations. faces double taxation whereas a limited partner does not. has a maximum loss equal to his or her equity investment. receives a salary in lieu of a portion of the profits.
EXPLANATION
A general partner can be regarded as a person that joins with another person or join with more than one other person to form a business. A general partner is responsible for the actions that is been taken in the business, He or she is liable personally for all the debts as well as obligations in the business and can bind the business legally. It should be noted that A general partner is personally responsible for all partnership debts.
An investor who commits a sizable portion of her portfolio to long-term AAA-rated bonds would be exposing herself to
Answer: uncertainty about the ability of the issuer to make timely payments of interest and principal
Explanation:
AAA refers to the highest possible rating which can be assigned to the bond of an issuer by the main credit rating agencies. It should be noted that AAA bonds possesses a high degree of creditworthiness.
An investor who commits a sizable portion of her portfolio to long-term AAA-rated bonds would be exposing herself to uncertainty about the ability of the issuer to make timely payments of interest and principal.
In a(n) ________ organization, the decision-making authority is delegated as far down the chain of command as possible.
Answer:
decentralizated.
Explanation:
It is correct to say that in an organization with a decentralized structure, the decision-making process is delegated as far down the chain of command as possible, that is, the lower hierarchical levels also contribute to the company's decision-making process.
The advantages of a decentralized organization are that this structure allows for greater flexibility in processes, ensures faster decision-making, greater independence and autonomy in business areas, can bring greater innovation and faster solution to organizational challenges.
Keys, Inc. purchased 100 shares of its own common stock for $10 per share. The stock is now classified as ______ stock, a contra equity account, reported on the statement of stockholder's equity.
Answer:
Treasury Stock
Explanation:
A firm`s purchase of its own stock is known as Treasury Stock. This is a a contra equity account, that is reported on the statement of stockholder's equity.
Intermediaries in indirect channels of distribution: a. Often perform functions that producers cannot perform efficiently by themselves. b. Do not provide additional convenience to consumers c. Increase the need for producers to make large investments in distribution facilities and personnel. d. Make it necessary for producers to carry more inventories. e. None of these alternatives is correct
Answer:
A. Often perform functions that producers cannot perform efficiently by themselves.
Explanation
indirect distribution channel of distribution can be regarded as one that depends on intermediaries in order to carry out most or all of their functions of distribution , they are regarded as wholesaler. indirect distribution can also be explained as selling of wholesale producys to the agents/retailers in order for them to distribute the product so it can get to consumers. It should be that Intermediaries in indirect channels of distribution Often perform functions that producers cannot perform efficiently by themselves.
