Answer:
Service Quality Gaps
Explanation:
Service Quality simply refers to the level of satisfaction a customer gets from a service.
Therefore, Service Quality Gaps is one of the value gaps that can undermine customer experiences and can damage relationships.
This is because, based on the level of customer satisfaction, a relationship could be built or destroyed.
why is accouning a service industry
Answer:
Because it provides support but no tangible goods.
Explanation:
Have a great day! ^_^
Compute the Cost of Goods Sold for 2016 using the following information: Direct Materials, Jan. 1, 2016$50,000 Work-in-Process, Dec. 31, 2016 74,500 Direct Labor 58,500 Finished Goods, Dec. 31, 2016 125,000 Finished Goods, Jan. 1, 2016 158,000 Manufacturing Overhead 79,500 Direct Materials, Dec. 31, 2016 63,000 Work-in Process, Jan. 1, 2016 107,000 Purchases of Direct Material 95,000
Answer:
COGS= $154,500
Explanation:
First, we need to calculate the cost of goods manufactured:
cost of goods manufactured= beginning WIP + direct materials + direct labor + allocated manufacturing overhead - Ending WIP
Direct material used= beginning inventory + purchases - ending inventory
Direct material used= 50,000 + 95,000 - 63,000= $82,000
cost of goods manufactured= 74,500 + 82,000 + 58,500 + 79,500 - 107,000
cost of goods manufactured= $187,500
Now, the cost of goods sold:
COGS= beginning finished inventory + cost of goods manufactured - ending finished inventory
COGS= 125,000 + 187,500 - 158,000
COGS= $154,500
_____ cannot monitor personal email accounts.
1. Spouses
2. Colleagues
3. Employers
4. Trade association
the answer is colleagues
Colleagues cannot monitor personal email accounts. Hence, option A is correct.
What is Colleagues?A colleague is someone with whom you share a workplace or who is in the same profession as you, particularly a peer in the same field. Colleagues are also known as coworkers or coworkers of the same employer as people.
Today, coworker is more often used to describe people who share a workplace or tasks, whereas colleague is more often used to describe people who work in the same industry but for different companies.
People's coworkers are the people you work with, particularly in a professional context. He took a flight from Lisbon to Split without consulting his coworkers. A coworker suggested that he see a psychiatrist, but Faulkner declined.
Thus, option A is correct.
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Financial statement forecasts rely on additivity within financial statements and articulation across financial statements. Given this information sales growth forecasts will most likely affect growth in:
Answer: account receivable
Explanation:
The forecast in sales growth will most likely affect growth of the account receivable. Accounts receivable refers to the amount that's due to a business for the goods or services that were delivered to.a customer but.habent been paid for. It's s current asset.
The sale growth forecast will have an effect on the account receivable. An increase in sales growth will ultimately lead to an increase in the accounts receivable which implies that there will be more customers buying on credit.
Corporation ABC invested in a project that will generate $60,000 annual after-tax cash flow in years 0 and 1 and $40,000 annual after-tax cash flow in years 2, 3, and 4. Compute the NPV of these cash flows assuming that:
a. ABC uses a 10 percent discount rate.
b. ABC uses a 7 percent discount rate.
c. ABC uses a 4 percent discount rate.
Answer:
a. $204,940
b.$214,180
c. $224,480
Explanation:
a. Computation for the NPV of these cash flows assuming that ABC uses a 10 percent discount rate.
NPV= $60,000 + 0.909($60,000) + 0.826($40,000) + 0.751($40,000) + 0.683($40,000)
NPV=$60,000+$54,540+$33,040+$30,040+$27,320
NPV = $204,940
Therefore the NPV of these cash flows assuming that ABC uses a 10 percent discount rate is $204,940
b. Computation for the NPV of these cash flows assuming that ABC uses a 7 percent discount rate.
NPV=$60,000 + 0.935($60,000) + 0.873($40,000) + 0.816($40,000) + 0.763($40,000)
NPV=$60,000+$56,100+$34,920+$32,640+$30,520
NPV= $214,180
Therefore the NPV of these cash flows assuming that ABC uses a 7 percent discount rate is $214,180
c. Computation for the NPV of these cash flows
assuming that ABC uses a 4 percent discount rate.
NPV=$60,000 + 0.962($60,000) + 0.925($40,000) + 0.889($40,000) + 0.855($40,000)
NPV=$60,000+$57,720+$37,000+$35,560+$34,200
NPV= $224,480
Therefore the NPV of these cash flows
assuming that ABC uses a 4 percent discount rate is $224,480
You have been asked to assist Emerald City in its response to increasing flooding. The National Weather Service (NWS) reports it has been raining heavily for the past 7 days, averaging 1.3 inches of rain each 24-hour period.
The areas of concerns are as follows:
The Rapid River, which runs north and south through Emerald City, is experiencing slow-rise flooding.
The flooding is being aggravated by debris catching on the low bridge downstream from lower Lake Emerald. Located near the bridge is the Lake Emerald Independent Living Complex, which includes a skilled nursing facility.
Residents are being asked to evacuate their homes in anticipation of the rising floodwaters.
It is 1200 hours, and the NWS has just informed the County Emergency Management office that the flooding is expected to crest at 1800 today. It is expected that this flood crest will cause flooding as indicated on the projected floodplain map.
a. Divide the Operations Section into three Divisions, each assigned to a different geographical area to evacuate.
b. Divide the Operations Section into three Groups, each assigned to a different geographical area to evacuate.
c. Divide the Operations Section into seven Task Forces, each assigned to a different geographical area to evacuate.
Answer: Divide the Operations Section into three Divisions, each assigned to a different geographical area to evacuate.
Explanation:
Since the initial objective is to evacuate residents, therefore, in addition to a Flood Control Group and a Nursing Home Task Force, another organizational structure that can be used to tackle this issue is to divide the Operations Section into three Divisions, each assigned to a different geographical area to evacuate.
Assigning the individuals in each group to s particular area will lead to a faster evacuation and bring about efficiency with regards to the evacuation.
Fern, Inc., Ivy, Inc., and Jeremy formed a general partnership. Fern owns a 50% interest, and Ivy and Jeremy each own 25% interests. Fern, Inc. files its tax return on an October 31 year end; Ivy, Inc. files with a May 31 year end, and Jeremy is a calendar year taxpayer. Which of the following statements is true regarding the taxable year the partnership can choose?
a. The partnership must choose the calendar year because it has no principal partners.
b. The partnership must choose an October year-end because Fern, Inc., is a principal partner.
c. The partnership can request permission from the IRS to use a March 31 fiscal year under § 444.
d. The partnership must use the "least aggregate deferral" method to determine its taxable year.
e. None of the above.
Answer:
d. The partnership must use the "least aggregate deferral" method to determine its taxable year.
Explanation:
The least [tex]\text{aggregate }[/tex] deferral of income may be obtained by multiplying the LCC profit of every member for a year by the [tex]\text{number of months}[/tex] of the deferral which would arise through the selection of a proposed year end.
They must this method as the [tex]\text{partnership}[/tex] does not have any [tex]\text{majority partners}[/tex] and all the principal partners do not have same taxable year. The least [tex]\text{aggregate }[/tex] deferral method determines the required [tex]\text{taxable year}[/tex] of the partnership.
Thus, the correct option is (d).
South Africa mined 697,000 metric tons of aluminum in 2016. China mined 31,200,000
metric tons of aluminum in 2016. Which country had the absolute advantage?
A. South Africa
B. China
Answer:
China
Explanation:
Whenever a manufacturer can create an item or function in larger volume for the similar price, or even the same amount at a cheaper price, than other suppliers, he or she has an absolute advantage Large profits from commerce amongst suppliers of various commodities with differing absolute advantages might be based on absolute advantage.
An investor purchases one municipal and one corporate bond that pay rates of return of 8% and 10% respectively. If the investor is in the 15% tax bracket, his after tax rates of return on the municipal and corporate bonds would be respectively:______.a. 6.4% and 8%.
b. 6.8% and 10%.
c. 8% and 8.5%.
d. 8% and 10%.
Answer:
c. 8% and 8.5%
Explanation:
Calculation to determine his after tax rates of return on the municipal and corporate bonds would be respectively:
Tax rates of return on the municipal=8%*(1-0)
Tax rates of return on the municipal=8%
Tax rates of return on corporate bonds=
10*(1-15%)
Tax rates of return on corporate bonds=10*0.85
Tax rates of return on corporate bonds=8.5%
Therefore his after tax rates of return on the municipal and corporate bonds would be respectively:8% and 8.5%
Various financial data for SunPath Manufacturing for 2019 and 2020 follow.
2019 2020
Output: Sales $300,000 $330,000
Inputs: Labor 40,000 43,000
Raw Materials 45,000 51,000
Energy 10,000 9,000
Capital Employed 250,000 262,000
Other 2,000 6,000
Required:
What is the percentage change in the multifactor labor and raw materials productivity measure for SunPath between 2019 and 2020?
Answer:
-0.53191
Explanation:
The computation of the percentage change is given below:
Productivity
In the year 2019 is
= $300,000 ÷ (40,000 + 45,000)
= 3.5294118
In the year 2020 is
= $330,000 ÷ (43,000 + 51,000)
= 3.5106383
Now the percentage change is
= (3.5106383 - 3.5294118) ÷ 3.5294118
= -0.53191
The percentage change in the multifactor labor and raw materials productivity measure from 2019 to 2020 was -0.53%
The multifactor labor and raw materials productivity measure is calculated by the formula:
= Sales / (Raw materials + labor)
In 2019 this was:
= 300,000 / (40,000 + 45,000)
= 3.5294
In 2020 it was:
= 330,000 / (43,000 + 51,000)
= 3.5106
The percentage difference is:
= (3.5106 - 3.5294) / 3.5294
= -0.0188 / 3.5294
= -0.53 %
The percentage change was therefore -0.53%.
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How does Porter characterize the industrial and trade potential of western New York and the Midwest? What does he argue will help the region realize that full potential?
Answer:
Porter market forces will helps in realizing the full potential.
Explanation:
M. porter characterized the industrial and trade potentialities of western new York and Midwest as these region will help to increase in globalization and industrial development of the nation. The factors like the bargaining power of buyers and suppliers and threat of substitutes create a market full of competition.The market shares of the top five firms in the dishware industry are 18%, 32%, 11%, 14%, and 8%. What is the four-firm concentration ratio for the dishware industry
Answer:
75%
Explanation:
Calculation to determine the four-firm concentration ratio for the dishware industry
Four-firm concentration ratio =18%+32%+11%+14%
Four-firm concentration ratio=75%
Therefore the four-firm concentration ratio for the dishware industry is 75%
Assume you are running a paid campaign and your original budget was $50,000 for the month. It's a 31-day month and you have spent $20,000 so far on days 1 - 11. On day 12, your client changes the monthly budget to $75,000. What should your new daily budget be?
Answer: $2750
Explanation:
The original budget was $50,000 for the month, $20,000 has been spent already after which there was a revision of the monthly budget to $75,000.
Since $20000 has been spent, the remaining budget will be:
= $75000 - $20000
= $55000
Also, the money was spent for 11 days, therefore the number of days remaining will be:
= 31 - 11
= 20 days.
Therefore, the new daily budget for the month will be:
= $55,000 / 20 days
= $2,750
Head-First Company plans to sell 5,170 bicycle helmets at $74 each in the coming year. Unit variable cost is $45 (includes direct materials, direct labor, variable factory overhead, and variable selling expense). Total fixed cost equals $49,500 (includes fixed factory overhead and fixed selling and administrative expense). Break-even units equal 1,707.
Required:
Calculate the break-even number of helmets and check your answer by preparing a contribution margin income statement based on the break-even units.
Answer:
Head-First Company
Break-even number of bicycle helmets = 1,707 units
Contribution Margin Income Statement based on the break-even units
Sales revenue ($74 * 1,707) = $126,318
Variable cost ($45 * 1,707) = 76,815
Contribution margin = $49,503
Fixed costs = $49,500
Net operating income = $0
Explanation:
a) Data and Calculations:
Planned sales for the coming year = 5,170 bicycle helmets
Selling price per helmet = $74
Unit variable cost = $45
Contribution margin per unit = $29 ($74 - $45)
Total fixed cost = $49,500
Break-even units = 1,707 ($49,500/$29)
Contribution Margin Income Statement based on the break-even units
Sales revenue ($74 * 1,707) = $126,318
Variable cost ($45 * 1,707) = 76,815
Contribution margin = $49,503
Fixed costs = $49,500
Net operating income = $0
Identify a company in any sector. Using relevant examples, defend the use of information technology to bring about a cost reduction in this company’s products and services.
Answer:
Amazon is a ecommerce company that makes use of IT in enhancing productivity and reducing costs. Such as reducing delivery time and packaging expenses.
Explanation:
The simplest methods to reduce the costs in any company is by reducing the supply expenses and cutting the production, expenditure and making use of effective time strategy all through the use of virtual and information technology. Narrowing down the focus, making most of space etc.Orange Corp. uses the indirect method to prepare its statement of cash flows. Refer to the following information for the year: 1. Long-Term Notes Payable, beginning balance, $81,000 2. Long-Term Notes Payable, ending balance, $74,000 3. Common Stock, beginning balance, $3100 4. Common Stock, ending balance, $29,000 5. Retained Earnings, beginning balance, $76,000 6. Retained Earnings, ending balance, $118,000 7. Treasury Stock, beginning balance, $5500 8. Treasury Stock, ending balance, $10,300 9. No stock was retired. 10. No treasury stock was sold. 11. During the year, the company repaid $37,000 of long-term notes payable. 12. During the year, the company borrowed $30,000 on new long-term notes payable. 13. Net income for the year was $55,000. 14. Assume all dividends declared during the year were paid. What is the net cash provided by financing activities
Answer:
$1,100
Explanation:
Cash-flows from Financing activities:
Repayment of LT Note payable -$37,000
Borrowing from LT note payable $30,000
Issue of Common Stock (29,000-3,100) $25,900
Dividend paid (76,000+55,000-118,000) -$13,000
Purchase of treasury stock (10,300-5,500) -$4,800
Net Cash-flows from Financing activities $1,100
Cash-flows from Financial activities are:
Repayment of LT Note payable -$37,000
Borrowing from LT note payable $30,000
Issue of Common Stock (29,000-3,100) $25,900
Dividend paid (76,000+55,000-118,000) -$13,000
Purchase of treasury stock (10,300-5,500) -$4,800
Net Cash-flows from Financing activities $1,100
What is Cash-Flows?The term cash flow refers to the net amount of cash and cash equivalents being transferred in and out of a company.
When cash is received represents inflows, while money spent represents outflows.
A company’s ability to create value for shareholders is fundamentally determined by its ability to generate positive cash flows or, more specifically, to maximize long-term free cash flow (FCF). FCF is the cash generated by a company from its normal business operations after subtracting any money spent on capital expenditures.
What are Financing Activities?In the financial statements of any firm, it becomes very important to first know what actually are:
Financing activities are transactions that include owner’s equity, long-term liabilities, and changes in short-term loans.
Financing activities include the movement of cash and cash equivalents among the organization and its sources of cash.
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Which of the following is the primary cause of salary compression? A. taxes B. inflation C. interest rates D. collective bargaining
Oerstman, Inc., uses a standard costing system and develops its overhead rates from the current annual budget. The budget is based on an expected annual output of 125,000 units requiring 500,000 direct labor hours. (Practical capacity is 520,000 hours.) Annual budgeted overhead costs total $820,000, of which $590,000 is fixed overhead. A total of 119,400 units using 498,000 direct labor hours were produced during the year. Actual variable overhead costs for the year were $262,000, and actual fixed overhead costs were $555,050.
Required:
a. Compute the fixed overhead spending and volume variances.
b. Compute the variable overhead spending and efficiency variances.
Answer:
Oerstman, Inc.
a. Fixed overhead spending variance
= $34,950 F
Fixed overhead volume variance
= $2,360 F
b. Variable overhead spending variance
= $32,868 U
Variable overhead efficiency variance
= $20,400 U
Explanation:
a) Data and Calculations:
Expected annual output = 125,000 units
Required direct labor hours = 500,000 hours
Standard direct labor hours per unit = 4 hours (500,000/125,000)
Practical capacity of direct labor hours = 520,000 hours
Annual budgeted overhead costs = $820,000
Fixed overhead = $590,000
Fixed overhead rate per dlh = $1.18 ($590,000/500,000)
Variable overhead = $230,000 ($820,000 - $590,000)
Variable overhead rate per dlh = $0.46 ($230,000/500,000)
Actual production = 119,400
Actual direct labor hours used = 498,000
Actual variable overhead costs = $262,000
Actual variable direct hours used per unit = 4.17 hours (498,000/119,400)
Actual variable overhead rate per dlh = $0.526 ($262,000/498,000)
Actual fixed overhead costs = $555,050
Actual fixed overhead rate per dlh = $1.115 ($555,050/498,000)
a. Fixed overhead spending variance = Actual fixed overhead Minus Budgeted fixed overhead
= $555,050 - $590,000
= $34,950 F
Fixed overhead volume variance = budgeted fixed overhead Minus applied fixed overhead costs
= standard rate * (500,000 - 498,000)
= $2,360 F
b. Variable overhead spending variance = Actual direct labor hours (Actual overhead rate - Standard overhead rate)
= 498,000 * ($0.526 - $0.46)
= 498,000 * $0.066
= $32,868 U
Variable overhead efficiency variance = (standard hours direct labor hours – actual direct labor hours) * standard variable overhead rate per hour
= (477,600 - 498,000) * $0.46
= $20,400 U
What routine do the workers of the Party go through each day, which is a great example of herd-poisoning
Question is incomplete but here's what herd poisoning means so you could relate it
Answer and Explanation:
Herd poisoning occurs when an individual loses his sense of self amidst the crowd. The individual is like an ant following in the order of the whole group. There is less reasoning individually and more of what the group decides. Herd poisoning is like an intoxifying excitement and power that a person experiences by associating or giving away his sense of individuality and reasoning to the crowd. For this person, it is no longer about him but the group as a whole and whatever actions or reasoning are handled by the group together. It is a sort of negative mob mentality.
You want to have $100,000 in 30 years to pay for your long-awaited cruise around the world. You open a savings bank account for this purpose, and you want to reach the above sum by making equal annual deposits. You will make the first deposit today and the last one in 30 years. You are assured to earn an EAR of 5% on money deposited in your account. Your annual payments should be (rounded to the nearest dollar):
Answer:
the annual payment should be $6,505
Explanation:
The computation of the annual payment should be
Annual Payment = P × r × (1+r)^n÷ (1+r)^n - 1
= 100,000 × 0.05 × (1 +0.05^)30 ÷ (1 + 0.05)^30 - 1
= 100,000× 0.05 × 4.32194237515 ÷ 4.32194237515 - 1
= $6,505
Hence, the annual payment should be $6,505
Buff Company had average operating assets of $580,000 and sales of $196,000 last year. If the controllable margin was $26,000, what was the ROI
Answer:
4.5
Explanation:
The average operating assets is $580,000
The sales from last year is $196,000
The controllable margin was $26,000
Therefore the ROI can be calculated as follows
= 26,000/580,000
= 0.045×100
= 4.5
Hence the ROI is 4.5%
Zoe is investing in her future. She knows her accounts, with just an initial deposit, are accruing interest constantly. Which formula would Zoe use to determine an estimate fo the future balance of her accounts
Answer:
continuous compound interest
Explanation:
Since in the question it is mentioned that zoe invested in her future and her interest is accrued constantly so here the formula that should zoe use in order to measure the estimated for the future balance is continuous compound interest as for the long time, the interest should be determined by this method
Meteor Tie Company produces ties from fabric according to Q = 10 + 4 F – (1/3) F 3. If fabric is free and ties sell for $20, what is Meteor’s optimal usage of fabric?
Answer:
The optimal usage of fabric = 2
Explanation:
Given the quantity, Q = 10 + 4F - (1/3) F^3
Selling price = $20
Profit = TR - TC
There is no variable cost and let the fixed cost is constant G.
Profit = PQ - G
Profit = 20(10 + 4F − (1/3)F^3)) - G = 0
Now take the first order derivative:
d(profit) / dF = 0
20(4 - F^2) = 0
F = 2
Therefore the optimal usage of fabric = 2
Product Y has a value of $100 and a holding cost rate of 10% per year. The ordering costs are $1,000, and the yearly demand is 45,000 units. The economic order quantity can be determined to equal 3,000 (feel free to check this). Determine the total inventory costs (i.e., ordering costs + holding costs) per year.
Answer:
$30,000
Explanation:
Use the following formula to calculate the total cost
Total cost = ordering costs + holding costs
Where
Ordering costs = Numbers of orders placed per year x Ordering Cost per order = ( 45,000 units / 3,000 units per order ) x $1,000 per order = 15 x $1,000 = $15,000
Holding costs = Average Inventory x Holding cost per unit per year = ( 3,000 units / 2 ) x ( $100 x 10% ) = 1,500 units x $10 = $15,000
Placing values in the formula
Total Cost = $15,000 + $15,000
Total Cost = $30,000
Departmental contribution to overhead is calculated as the amount of sales of the department less: Direct and indirect costs. Product and period costs. Direct expenses. Controllable costs. Joint costs.
Answer:
Direct expenses.
Explanation:
The departmental contribution is determined by deducting the direct expense from the amount of sales
In mathematically,
The following formula should be used
Departmental contribution = Department revenues - direct expense
Here The expenses to be - rent, utilities, taxes, insurance, etc
ANd, It is arrive after paying off the direct expenses that related to the overhead.
A business's source documents:_____.A. Must be in electronic form. B. Include the ledger. C. Provide objective evidence that a transaction has taken place. D. Are records of all increases and decreases in specific asset. E. Include the chart of accounts.
C. Provide objective evidence that a transaction has taken place.
Brewery Company’s debt to Credit Service is past due. Credit obtains a judgment against Brewery, but the firm refuses to pay. Credit asks the court to order the seizure of Brewery’s property. This is a request for
Answer:
mechanic's lien
Explanation:
From the question we are informed about how Brewery Company’s debt to Credit Service is past due. Credit obtains a judgment against Brewery, but the firm refuses to pay. Credit asks the court to order the seizure of Brewery’s property. In this case, This is a request for mechanic's lien.
Mechanic's lien can be regarded as security interest as regards title of a particular property, this is for the gains of everyone that are involved in supplier of labor as well as materials for the improvement of the property. The lien covers the real property as well as personal property. Mechanic's lien can be regarded as guarantee of payment for contractors as well as construction firms that are involved in building or repairing of structures.
Reedy Company reports the following information for 2012:
Cost of goods manufactured $68,250
Direct materials used 27,000
Direct labor incurred 25,000
Work in process inventory, January 1, 2012 11,000
Factory overhead is 75% of the cost of direct labor. Work in process inventory on December 31, 2012, is:________
a. $16,250
b. $8,500
c. $18,750
d. $13,500
Answer:
Ending WIP= $13,500
Explanation:
First, we need to calculate the factory overhead:
Factory overhead= 25,000*0.75= $18,750
Now, the ending WIP inventory:
cost of goods manufactured= beginning WIP + direct materials + direct labor + allocated manufacturing overhead - Ending WIP
68,250 = 11,000 + 27,000 + 25,000 + 18,750 - Ending WIP
Ending WIP= $13,500
The following information is available for the first month of operations of Bahadir Company, a manufacturer of mechanical pencils: Sales $278,670 Gross profit 162,460 Cost of goods manufactured 139,340 Indirect labor 60,470 Factory depreciation 9,200 Materials purchased 85,830 Total manufacturing costs for the period 160,240 Materials inventory, ending 11,430Using the above information, determine the following missing amounts a. Cost of goods sold b. Finished goods inventory at the end of the month c. Direct materials cost d. Direct labor cost e. Work in process inventory at the end of the month
Answer:
a. Cost of Goods sold:
= Sales - Gross profit
= 278,670 - 162,460
= $116,210
b. Finished goods:
= Cost of Goods manufactured - Cost of goods sold
= 139,340 - 116,210
= $23,130
c. Direct materials cost
= Materials purchased - Ending materials inventory
= 85,830 - 11,430
= $74,400
d. Direct labor cost:
= Manufacturing costs - Direct materials cost - Factory overheads
= 160,240 - 74,400 - (Indirect labor + Depreciation)
= 160,240 - 74,400 - (60,470 + 9,200)
= $16,170
e. Work in process:
= Manufacturing costs - Cost of Goods manufactured
= 160,240 - 139,340
= $20,900
You are a provider of portfolio insurance and are establishing a four-year program. The portfolio you manage is currently worth $150 million, and you promise to provide a minimum return of 0%. The equity portfolio has a standard deviation of 25% per year, and T-bills pay 7.5% per year. Assume that the portfolio pays no dividends.
Required:
a. What percentage of the portfolio should be placed in bills?
b. What percentage of the portfolio should be placed in equity?
Answer:
sorry but I don't know sorry
