Answer:
Customers expect it.
It affects customer perception of the organization.
Explanation:
Customer relationship management (CRM) typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.
Simply stated, CRM is a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.
A good customer service involves providing a timely, upbeat, and quality level of service, as well as attentive feedbacks to the customers that patronizes an organization. Thus, it ensures that the needs or wants of the customers are attended to in a matter that reflects positively on an organization.
Generally, customer service is important because of the following reasons;
I. Customers expect it: all customers are expectant of a timely and quality level of service being offered to them by a seller or employee.
II. It affects customer perception of the organization: a good customer service has a direct relationship with the way in which a customer views an organization and vice-versa.
A company's total expected overhead for the year is $500,000. Two activity cost pools have been identified: Customer Service with a total cost of $200,000 and a total activity of 25,000 customer service calls; and Product Development with a total cost of $300,000 and total activity of 20,000 development hours. Using activity-based costing, calculate the appropriate activity rate(s). Multiple choice question. $8 per customer call and $15 per development hour $20 per customer call and $25 per development hour $11.11 per customer call or per development hour
Answer:
$8 per customer call and $15 per development hour
Explanation:
The computation of the activity rates is shown below:
For customer service
= $200,000 ÷ 25,000
= $8 per customer call
and for product development, the activity rate is
= $300,000 ÷ 20,000
= $15 per development hour
Hence, the first option is correct
ANd, the same is to be considered and relevant
Place the steps of the marketing research approach in the correct order. (Note: the first step should be the top item on your list and the last step should be at the bottom of your list) Instructions Choice 1 of 5. develop the research plan toggle button develop the research plan Choice 2 of 5. collect relevant information toggle button collect relevant information Choice 3 of 5. develop findings toggle button develop findings Choice 4 of 5. take marketing actions toggle button take marketing actions Choice 5 of 5. define the problem toggle button define the problem
Answer:
Choice 5 of 5. Define the problem
Choice 1 of 5. Develop a research plan
Choice 2 of 5. Collect relevant information
Choice 3 of 5. Develop findings
Choice 4 of 5. Take marketing actions
Explanation:
The steps of the marketing research approach includes
Step 1: Defining the problem
Step 2: Construction of the ideologies from which the problem is approached
Step 3: Formulation of research designs through which data and information are collected
Step 4: The collection and analysis
Step 5: Presentation of report and take marketing action
Therefore, the correct order from the given options are;
Choice 5 of 5. Define the problem
At this stage, the problem that is the basis for the research is clearly defined, including the background information, the purpose of the research, and the information that could be useful in decision making
Choice 1 of 5. Develop a research plan
The blueprint or outline of how the research is to be conducted
Choice 2 of 5. Collect relevant information
The fieldwork in collection of data from the listed sources in the research blueprint
Choice 3 of 5. Develop findings
The findings are analyzed to derive the actionable research results
Choice 4 of 5. Take marketing actions
The implementation of the made decision
Answer:
1. Defining objectives and needs
2. Designing the research
3. Collecting the data
4. Analyzing data and developing insights
5. Developing and implementing an action plan
The top part of Mars, Inc.'s 2018 balance sheet is listed as follows (in millions of dollars). Current assets: Current liabilities: Cash and marketable securities $ 10 Accrued wages and taxes $ 20 Accounts receivable 40 Accounts payable 30 Inventory 160 Notes payable 40 Total $ 210 Total $ 90 What are Mars, Inc.'s current ratio, quick ratio, and cash ratio for 2018?
Answer and Explanation:
The calculation is given below:
Current ratio is
= Current assets ÷ current liabilities
= 210 ÷ 90
= 2.33 times
quick ratio is
= Quick assets ÷ current liabilities
= + ($210 - $160) ÷ 90
= 0.56
And, the Cash ratio is
= cash ÷ Current liabilities
= 0.11
In this way it should be determined
Outdoor Living Company has just received a special order for 500 hammocks. Outdoor Living has sufficient idle capacity to accept the order. Accepting the order will increase Outdoor Living's total variable manufacturing costs. Which type of cost is considered relevant to Outdoor Living's decision whether to accept or reject the special order?
Answer:
Raw materials to make the 500 hammocks.
show your acquittance with report? discuss the di
different types of report.
Answer:
A
report is written for a specific audience; it must always be accurate and objective. ... Types of reports include memos, meeting minutes, expense reports, audit reports, closure reports, progress reports, justification reports, compliance reports, annual reports, and feasibility reports
David opened his own bicycle shop 30 years ago, and although he enjoyed his work, he needed more free time. When Josie requested to work as an apprentice, David was very willing. Before long Josie was able to run the store without any help. This is an example of how:
Answer:
This is an example of how an apprenticeship can benefit both the business owner and the apprentice.
Explanation:
Apprenticeship is the system or process of hiring someone to train him/her to learn the trade. This method is used in companies and other jobs to train new generations about the trade and also pass on the job.
David may have had the bicycle shop for three decades but now that he desired more free time, he had to pass on the work to someone who can take care of the shop in his place. The apprenticeship of Josie enabled him to have the desired free time while his shop still runs. This is an example of how apprenticeship is beneficial for both parties.
Balancing life in college will require paying attention to which aspects of your life in order
to reach long and short term goals?
Finances, social life, academics and personal life
Class time and study time,
Managing your weight while dealing with cooking or meal plan.
Paying attention only to your social life can lead to career opportunities,
Answer:
finance , social life , academics and personal life
On January 1, 2010, Wayne's Waffle House purchased a freezer for $45,000. The freezer had an estimated useful life of 10 years and an estimated residual value of $3,000 at the time of purchase. Wayne spent $10,000 on January 1, 2012, to replace the freezer motor. This replacement increased the freezer's life by 5 years and the residual value by $2,000. Assuming that straight-line depreciation is used, what will be the depreciation expense for 2012
Answer:
$3200
Explanation:
Calculation to determine what will be the depreciation expense for 2012
Using this formula
2012 depreciation expense=Estimated residual value+(Residual value/Estimated useful life)
Let plug in the formula
2012 depreciation expense=$3,000+($2,000/10 years)
2012 depreciation expense=$3,000+$200
2012 depreciation expense=$3,200
Therefore what will be the depreciation expense for 2012 is $3,200
Pls help pls
Why is there a huge demand of professionals in the field of agriculture??
Daniel wants to buy a laptop computer, and he has $300 in savings. He can purchase a new computer for $279 or a refurbished [repaired or renovated] computer for $100. What should Daniel do next?
Answer:
He should buy a refurbished computer
Explanation:
This saves him 179 dollars
An attorney, a newly licensed sole practitioner, opened a trust account at a local bank into which she deposited a check from a client that constituted an advance payment for future legal services to be rendered by the attorney. Subsequently, the attorney also deposited her own funds into the account in order to pay bank service charges on the account. The attorney did not deposit into the trust account an engagement fee received from another client. The engagement fee represented payment to the attorney for accepting the case, being available to handle the case, and agreeing not to represent another party in the case. The fee did not require the attorney to perform additional legal services. The attorney maintained records related to all account transactions in accordance with the state rules of professional conduct, which are identical to the ABA Model Rules of Professional Conduct. Is the attorney subject to discipline with regard to her actions concerning the trust fund account
Based on the information given in the question, it should be noted that the attorney will not be subjected to discipline regarding her actions concerning the trust fund account.
The reason why the attorney won't be subjected to any discipline is because the property of the client was kept by the attorney properly and it was separated from her own property. Also, necessary records were maintained by the attorney.
In conclusion, the attorney is not subject to discipline with regard to her actions concerning the trust fund account.
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Do you think that interest and capacity play a great role to get success in a profession?Give your opinion.
Answer:
For many people, interest is a driving factor for motivation and happiness in their life. Interest is one of the important parts while choosing a career. When we love what we are doing, we will always put our best performance forward and strive to learn more. Consequently, that will enhance our self-confidence as well.
Explanation:
It is important to know yourself and your capacities. Your strengths are things you can leverage on, things you can use to push yourself further. On the other hand, your weaknesses are not your downfall. So,interest and capacity is important in our career.
Yes, I think interest and capacity play a great role to get success in a profession.
What is interest?An interest is a desire or want to do/hear something or someone. interest can be stated as an emotion that a person possess regarding something. a person is said to be interested if that particular thing excites or gives a joyful feeling to person while doing that particular act. interest is very essential in a profession to be successful because if a person is not interested in particular subject and profession how can that person provide best services out of that profession.
What is capacity?Capacity is an ability of a person to perform a particular job or to do a particular task. capacity here refers to the thinking capacity or mental capability that is required in a profession. this is another ingredient that is very important to be successful in any profession.
for example you cannot ask a 5 year old to be judge in a court because that person doesn't possess such professional skill along with it he is not capable to think and provide service for same profession.
What is profession?A profession is a field of work that requires special knowledge and training over a period of time. a person doing profession is known as professionals. the profession is basically a way of knowing and learning skills and education for a particular subjects such as law, medical. the practitioners of professions are said to be expert of such profession.
Hence, to get successful in a profession, interest and capacity is very important and essential as interest creates curiosity and eagerness to learn that particular profession in every manner and explore every aspect of that profession to provide best service out of it along with it the capacity to grasp and learn such skills to be expert in such profession is also required.
Therefore, a successful professional is one that have interest in that particular field and also capable to learn and evolve in that particular profession according to need and requirement.
Supporting answer
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Suppose the town of Falls Valley has a mosquito problem. After a bad summer, the town accountants explain that the marginal cost of providing one more treatment for mosquito control is $100,000. The town should provide the additional mosquito control only if the marginal: Group of answer choices social cost of mosquito control is more than $100,000. benefit for any individual citizen is at least $100,000. social cost of mosquito control is less than $100,000. benefits for all individual citizens add up to at least $100,000.
Answer:
The correct option is "benefits for all individual citizens add up to at least $100,000".
Explanation:
Marginal cost refers to the additional cost incurred in order to provide an additional unit of a commodity.
For a community, town, or country, benefit is maximized when the marginal cost of providing a good or service to the community, town, or country is equal to the sum of the marginal benefit for all individual citizens of the community, town, or country.
Based on the above explanation, the correct option is "benefits for all individual citizens add up to at least $100,000". That is, the town should provide the additional mosquito control only if the marginal benefits for all individual citizens add up to at least $100,000.
Sports and marketing have to compete on which angle if they want to be relevant to the 21st century market?
cheapest prices
scarcest supply
most appealing
quickest distribution
Answer:
cheapest prices
Explanation:
Marketing can be defined as the process of developing promotional techniques and sales strategies by a business firm, so as to enhance the availability of goods and services to meet the unending requirements, needs or wants of the end users or consumers through advertising and market research. Thus, it comprises all the activities such as, identifying, anticipating set of medium and processes for creating, promoting, delivering, and exchanging goods and services that has value for customers.
In sales and marketing, pricing of products is considered to be an essential element of a business firm's marketing mix because place, promotion and product largely depends on it.
Price can be defined as the amount of money that is required to be paid by a buyer (customer) to a seller (producer) in order to acquire goods and services. Thus, it refers to the amount of money a customer or consumer buying goods and services are willing to pay for the goods and services being offered.
Hence, sports and marketing have to compete on the cheapest prices, if they want to be relevant to the 21st century market because it's the most important factor that influences the willingness of a consumer to buy a good or take a service.
What are the basic points to be considered while running the occupation? for each of them
Answer:
interest
qualification
skills
finance
Barclay Bikes manufactures and sells three distinct styles of bicycles: the Youth model sells for $420 and has a unit contribution margin of $165; the Adult model sells for $970 and has a unit contribution margin of $510; and the Recreational model sells for $1,120 and has a unit contribution margin of $560. The company's sales mix includes: 5 Youth models; 9 Adult models; and 6 Recreational models. If the firm's annual fixed costs total $6,620,000, calculate the firm's contribution margin per composite unit.
Answer:
the firm's contribution margin per composite unit is $8,775
Explanation:
The computation of the firm's contribution margin per composite unit is given below:
= $165 × 5 + $510 × 9 + $560 × 6
= $825 + $4,590 + $3,360
= $8,775
Hence, the firm's contribution margin per composite unit is $8,775
Therefore the same is to be considered and relevant
The Affordable Care Act (ACA) requires insurance companies to adhere to the: Group of answer choices pure community rating approach for individuals and small businesses. adjusted community rating approach for individuals and small businesses. same standards used by the Social Security Administration. pure community rating approach for college communities. cost-of-living adjustment (COLA) for individuals and small businesses.
Answer:
adjusted community rating approach for individuals and small businesses.
Explanation:
The Affordable Care Act (ACA) requires insurance companies to adhere to the adjusted community rating approach for individuals and small businesses.
The general term for the payments for the use of resources is ______?
A. wages
B. rent
C. interest
D. factor payments
The umbrella word used to describe payments for the usage of resources is Factor payments. Hence, Option D is correct.
What is factor payment?Factor payments in economics are the compensation that individuals receive for providing the factors of production—land, labor, capital, or entrepreneurialism. Payments made with limited resources or production inputs in exchange for useful services.
Rent, wages and salaries for work, interest and dividends are the factor payments received for land, labor, and capital, respectively. It describes one method for determining GDP using income.
The factor income technique, also referred to as the "income approach," calculates GDP by adding employee wages, rent, interest, and profit. Payments provided to production factors, such as rent, interest, profit, wages, etc., are referred to as factors payments.
Thus, Option D is correct.
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If Texia specializes in food, it can produce 1,000 units of food and 0 units of clothing this year. If it specializes in clothing, it can produce 500 units of clothing and 0 units of food. This year Urbania can produce either 500 units of food and 0 units of clothing or 200 units of clothing and 0 units of food. (assume linear production possibility frontiers) _______has the absolute advantage in the production of clothing and ________has the absolute advantage in the production of food. Texia; Texia Texia; Urbania Urbania; Texia Urbania; Urbania
Answer:
Texia; Texia
Explanation:
A country has absolute advantage in the production of a good or service if it produces more quantity of a good when compared to other countries
Texia can produce 1000 units of food while Urbania can produce 500 units of food . Texia produces more food
Texia can produce 500 units of clothing while Urbania can produce 200 units of clothing. Texia produces more clothing
Texia has an absolute advantage in both activities
Which situation best illustrates an effect of globalization?
A. A chef from China opens traditional Chinese restaurants in
Europe.
B. A politician from Australia promises to lower taxes for all citizens.
C. A pilot from the United States flies passengers all around the
country
D. A butcher in Tanzania only accepts meat raised on local ranches.
Answer:
a
Explanation:
the chinese restaurant may offer traditional food where people in Europe might enjoy food with chopstick
PLS HELPPP FASTTT!!!! Which of the following is not consistent with the efficient market hypothesis?
a. Stock prices should follow a random walk.
b. Index funds should typically outperform highly managed funds.
c. News has no effect on stock prices.
d. There is little point in spending many hours studying the business pages looking for undervalued stocks.
Answer:
c. News has no effect on stock prices.
Explanation:
A foreign exchange market can be defined as a type of market where the currency of a country is converted to that of another country. For example, the conversion of the United States of America dollars into naira, rands, yen, pounds, euros, etc., at the foreign exchange market.
Efficient market school is the market school which argues that forward exchange rates do the best possible job for forecasting future spot exchange rates, so investing in exchange rate forecasting services would be a waste of time because it is impossible to have a consistent alpha generation on a risk adjusted excess returns basis as market prices are only affected by new informations.
The efficient market school also known as the efficient market hypothesis (EMH) is a hypothesis which states that, asset (share) prices reflect all information and it is very much impossible to consistently beat the market. Also, forward exchange rates are exchange rates controlling foreign exchange transactions at a specific future date or time.
According to the efficient market hypothesis, News has an effect on
the prices at which a stock is sold because it affects demand and supply.
The WBS is best suited for design and construction projects that have tangible outcomes. When the final outcome of the project is less tangible or it is the result of a series of steps or phases, some project managers choose to utilize a(n) ___________. Multiple Choice Responsibility Matrix (RM) Organization Breakdown Structure (OBS) Work Breakdown Structure (WBS) Modified Process Breakdown Structure (PBS) Project Priority Matrix (PPM)
Answer:
Process Breakdown Structure (PBS)
Explanation:
Since in the question it is mentioned that WBS should be best suited for design & construction projects so there is tangible results
now if the final result should be lower tangible so here the project manager should select the project breakdown structure as the process of the project should be driven via requirement of the performance but not with the plans or the blueprints
Karl and Kara own a business that specializes in providing outdoor adventure experiences for tourists. They employ a staff of eight adventure guides who are responsible for providing each client with a safe and enjoyable outdoor experience. Recently, Karl and Kara received a number of complaints about the guides from clients. Karl believes that the problem can be resolved by providing the guides with additional customer service and communication training. But Kara suggests that before investing resources into training, they should conduct a needs assessment to see if training is the best solution, and if so, which type of training would be the most beneficial.
Answer: Needs assessment
Explanation:
Your question isn't well written as you've already given the answer to the question which is needs assessment.
A needs assessment is used for determining the needs as well as addressing the needs between the present conditions and the desired conditions.
The main purpose of needs assessment is in order to know the people whom are in need and the types of needs.
If I pay $20 per month on
Patreon do I have to pay
$5 per week?
Answer:
yes you have to pay $5 per week
Lucia wants to use a safe deposit box. What will this process MOST likely include? A. visiting a bank and paying a fee B. uploading documents to a computer C. getting someone to cosign for his box D. applying for a loan
Answer: Answer is A,,,,,,,,,,
Lucia wants to use a safe deposit box. The process MOST likely include is visiting a bank and paying a fee. Thus the correct option is A.
What is a Bank?A bank is referred to as a financial institution that allows an individual to deposit and withdraw cash and allow them to borrow funds with a fixed interest rate for investment.
The bank provides you with a key when you rent a deposit box from them, and you must apply it in combination with a second "guard key" kept by a bank employee to open the box.
In the given case, it is explained that Lucia wants to use a safe deposit box. Banks are referred to as financial institutions that are connected or authorized by Government due to which they are considered as safe.
Therefore, option A is appropriate.
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Which statement best describes the outlook for small businesses in international markets? Multiple Choice The world is a larger, and potentially a more lucrative market than the U.S. domestic market. Most foreign buyers prefer to deal with large, well-known corporations rather than small businesses. Higher business costs eliminate the profit opportunities in global markets. The threat of terrorist activities prevents small businesses from competing internationally.
Answer:
The correct option is "The world is a larger, and potentially a more lucrative market than the U.S. domestic market."
Explanation:
An international market can be described as a market that exists outside of a company's home country's international borders. This is different from a domestic market that is located within company's own country.
The international market comprises of the whole world or all the countries in the world. As a result, the international market is larger and more profitable than the domestic market for small businesses.
Therefore, the correct option is "The world is a larger, and potentially a more lucrative market than the U.S. domestic market."
Record the following selected transactions for January in a two‐column journal. Once you have completed that, answer questions 1 – 5 related to your work.
(a) Earned $7,000 fees; customer will pay later.
(b) Purchased equipment for $45,000, paying $20,000 in cash and the remainder on credit
(c) Paid $3,000 for rent for January.
(d) Purchased $2,500 of supplies on account.
(e) A. Allen $1,000 investment in the company.
(f) Received $7,000 in cash for fees earned previously.
(g) Paid $1,200 to creditors on account.
(h) Paid wages of $6,250.
(i) Received $7,150 from customers on account.
(j) A. Allen withdrawal of $1,750.
2. For part (h), which two accounts are affected?
Question 2 options:
Fees Earned and Cash
Wages Expense and Cash
Accounts Payable and Cash
Rent Expense and Cash
Answer:
a) Dr: Receivable (Asset) 7000
Cr: Service Revenue (Income) 7000
b) Dr: Equipment (Asset) 45000
Cr: Cash (Asset) 20000
Cr: Payable (Liability) 25000
c) Dr: Rent (Expense) 3000
Cr: Cash (Asset) 3000
d) Dr: Inventory (Asset) 2500
Cr: Payable (Liability) 2500
For example, the sticky-price theory asserts that the output prices of some goods and services adjust slowly to changes in the price level. Suppose firms announce the prices for their products in advance, based on an expected price level of 100 for the coming year. Many of the firms sell their goods through catalogs and face high costs of reprinting if they change prices. The actual price level turns out to be 90. Faced with high menu costs, the firms that rely on catalog sales choose not to adjust their prices. Sales from catalogs will _____________.
Answer:
fall
Explanation:
We know that when demand for goods and services are low, this can impact prices since there would be a fall in sales. This happened due to the fact that people would reduce their demand for the good given the increase in their price. From the question that we have here we have been told that the prices that were set by the catalogue when compared to the actual price level is on the high side.
given this explanation, the conclusion is that the sales from catalogues are going to fall
A firm has a demand function p=108-5q and the cost function c=-12q+q^2. find the price at which profit is maximum. find the maximum profit. also find the output for maximum cost.
Answer:
[tex](a)\ q=3.5[/tex]
[tex](b)\ t_{max} = 120.25[/tex]
(c) No maximum
Explanation:
Given
[tex]p = 108 - 5q[/tex]
[tex]c = -12q + q^2[/tex]
Solving (a): The price at maximum profit.
The profit (t) is calculated using the following function
[tex]t = p - c[/tex] --- price- cost
So, we have:
[tex]t = 108 - 5q - (-12q + q^2)[/tex]
Open bracket
[tex]t = 108 - 5q +12q - q^2[/tex]
[tex]t = 108 +7q - q^2[/tex]
Rewrite as:
[tex]t = - q^2 + 7q + 108[/tex] --- this is the profit function
A quadratic function is represented as:
[tex]y = ax^2 + bx + c[/tex]
The maximum is:
[tex]x = -\frac{b}{2a}[/tex]
By comparison:
[tex]q = -\frac{7}{2*-1}[/tex]
[tex]q=3.5[/tex] ----- price at maximum profit
Solving (b): The maximum profit
The profit function is:
[tex]t = - q^2 + 7q + 108[/tex]
The maximum is:
[tex]t_{max} = -3.5^2 + 7 * 3.5 +108[/tex]
[tex]t_{max} = 120.25[/tex]
Solving (c): Maximum cost
We have:
[tex]c = -12q + q^2[/tex]
The maximum price of the above function is:
[tex]q = -\frac{-12}{2*1}[/tex] ---- from x = -b/2a
[tex]q = \frac{12}{2}[/tex]
[tex]q = 6[/tex]
So, the maximum cost is:
[tex]c_{max} = -12 * 6 + 6^2[/tex]
[tex]c_{max} = -36[/tex]
The cost function has no maximum; only minimum
Question 6 of 25
For which of the following housing situations is there a tenant and a landlord?
O A. Buying a home
B. Staying at a hotel
O
C. Renting a house
O
D. Selling a condominium
Could someone answer this pls?
Answer:
C
Explanation:
This is because, in renting a house, the owner becomes your landlord and you become the tenant
