Answer:
c
Explanation:
Money is anything that is generally accepted as a means of payment for goods and services and for repayment of debt.
Functions of money
1. Medium of exchange : money can be used to exchange for goods and services. For example, money serves as a medium of exchange when you pay $20 for your favourite jeans
2. Unit of account : money can be used to value goods and services, For example, $20 is the value of your favourite jeans
3. Store of value : money can retain its value over the long term, this it can be used as a store of value.
Inflation reduces the value of money.
Inflation is a persistent rise in the general price levels
Types of inflation
1. demand pull inflation – this occurs when demand exceeds supply. When demand exceeds supply, prices rise
2. cost push inflation – this occurs when the cost of production increases. This leads to a reduction in supply. Higher prices are the resultant effect
Kevin, the General Manager at KlockWorks Inc., wants to assess the true worth of his company. Kevin wants to know the amount of profits accrued by the company, its strengths and weaknesses, and how far ahead is the company compared to its rivals. In order to conduct the research, he does an online search, studies the annual reports, the audits, and pays a visit to a local library. Which of the following types of data gathering techniques for company diamond analysis is being illustrated in the scenario?
A. Observation
B. Interviews
C. Archival data
D. Focus groups
Answer: C. Archival data
Explanation:
Archival data is a lot like secondary data in that it has already been compiled and researched and is now being used by a third party to the research that brought about the archival data in the first place.
The third party in this scenario is Kevin. The information he finds doing the online searches, the annual report searches, the audits and the libraries had already been found for another purpose and then were archived. Kevin then accesses this information and in so doing is using archival data.
The government passes a law that allows a substantial subsidy for every acre of land used to grow tobacco. How does this program affect the long-run supply curve for tobacco? The long-run supply curve for tobacco will A. shift to the right because the price of tobacco will increase. B. shift down because . C. shift because tobacco production will become profitable. D. not change because the minimum long-run average cost of production will not change. E. become instead of horizontal because the costs of inputs will change.
Answer: C. shift right/ out because tobacco production will become profitable.
Explanation:
Subsidies reduce the cost of using something because the government would sponsor it. The cost of farming tobacco will therefore reduce in this instance. Tobacco companies will therefore incur less cost to acquire tobacco and so will start making more profit.
This will encourage other firms to come into the tobacco market as time goes on. As more firms enter, there will be a larger supply of tobacco. The supply curve will then shift right to depict this.
Wen Co. purchased a building for $200,000. Wen paid $20,000 in lawyer and title fees. Wen also paid an additional $15,000 to modify the building in order to accommodate his business needs. Wen should record the cost of the building at: Multiple choice question. $235,000 $215,000 $220,000 $200,000 g
Answer:
Cost of the building = $235000
Explanation:
Given below are the following informations:
Purchased building = $200000
Title fees = $20000
Building modification = $15000
Cost of the building = Purchase price + title fees + modification expense
Cost of the building = 200000 + 20000 + 15000
Cost of the building = $235000
Missionary salespeople are: Group of answer choices salespeople who process routine orders for products that are presold by the company sales support personnel who do not directly solicit orders but rather concentrate on performing promotional activities and introducing new products. salespeople who specialize in identifying, analyzing, and solving customer problems, but who do not actually sell products and services people on the selling team who are responsible for obtaining qualified leads. salespeople who identify prospective customers, provide customers with information, persuade customers to buy, close sales, and follow up on a customer's use of the product or service.
Answer:
Do not directly solicit orders but rather concentrate on performing promotional activities and introducing new products
Explanation:
Supporting Salespeople
This type of salesperson do regularly assist the order oriented salespeople but they do not try to get orders themselves. They aimed at enhancing the relationship with the customer and getting sales in the long run.
They consist of 3 types which are:
1. Missionary salesperson
2. Technical specialists and
3. Customer service representative
Missionary Salespeople
This is simply known as a type of supporting salespeople who are responsible for giving technical assistance to order oriented Salespeople. They simply try to develop goodwill and stimulate demand, help intermediaries train their salespeople and take orders or delivery by intermediaries. They are often called merchandisers or detailers.
During 2020 Carne Corporation transferred inventory to Nolan Corporation and agreed to repurchase the merchandise early in 2021. Nolan then used the inventory as collateral to borrow from Norwalk Bank, remitting the proceeds to Carne. In 2021 when Carne repurchased the inventory, Nolan used the proceeds to repay its bank loan. This transaction is known as a(n) assignment for the benefit of creditors. product financing arrangement. installment sale. consignment.
Answer: product financing arrangement
Explanation:
A product financing arrangement is referred to as a transaction whereby a company sells an inventory and then agrees to repurchase it.
The purpose of the product financing arrangement is to allow the seller to be able to arrange the financing of its original purchase of the inventory. Therefore, the above situation between Carne Corporation and Nolan Corporation depicts a product financing arrangement.
A tile manufacturer has supplied the following data: Boxes of tiles produced and sold 520,000 Sales revenue $ 2,132,000 Variable manufacturing expense $ 650,000 Fixed manufacturing expense $ 464,000 Variable selling and administrative expense $ 260,000 Fixed selling and administrative expense $ 312,000 Net operating income $ 446,000 What is the company's unit contribution margin
Answer:
unitary contribution margin= $2.52
Explanation:
First, we need to calculate the total variable cost:
Total variable cost= Variable manufacturing expense + Variable selling and administrative expense
Total variable cost= 560,000 + 260,000
Total variable cost= $820,000
Now, the unitary variable cost and the selling price:
unitary variable cost= 820,000 / 520,000= $1.58
Selling price= 2,132,000 / 520,000= $4.1
Finally, the unitary contribution margin:
unitary contribution margin= selling price - unitary variable cost
unitary contribution margin= 4.1 - 1.58
unitary contribution margin= $2.52
You plan on making a $235.15 monthly deposit into an account that pays 3.2% interest, compounded monthly, for 20 years. At the end of this period, you plan on withdrawing regular monthly payments. Determine the amount that you can withdraw each month for 10 years, if you plan on not having anything in the account at the end of the 10 year period and no future deposits are made to the account.
Answer:
Monthly payment = $769.27
Explanation:
First we have to determine the future value of the ordinary annuity:
Payment = $235.15
N = 20 * 12 = 240
Rate = 3.2% / 12 = 0.267%
Using a financial calculator and the FV function, the FV = $78,910.41
Again, using the financial calculator or Excel, you can determine the monthly payment:
N = 10 / 12 = 120
Rate = 0.267%
PV = $78,910.41
FV = $0
Monthly payment = $769.27
Suppose that Ms. Thomson is currently exhausting her money income by purchasing 10 units of A and 8 units of B at prices of $2 and $4 respectively. The marginal utility of the last units of A and B are 16 and 24 respectively. These data suggest that Ms. Thomson: Group of answer choices considers A and B to be complementary goods. has preferences that are at odds with the principle of diminishing marginal utility. should buy less B and more A. should buy less A and more B.
Answer: should buy less B and more A.
Explanation:
Price of good A, PA = $2
Price of good B, PB = $4
The marginal utility on the last unit of A, MUA is given as 16
The marginal utility on the last unit of B, MUB is given as 24
Then, the marginal utility on the last dollar spent on A will be:
= MUA/PA
= 16/2
= 8
The marginal utility on the last dollar spent on B will be:
= MUB/PB
= 24/4
= 6
Based in the above calculation, Thomson should buy less B and more A as the marginal utility on the last dollar that is spent on A is more than that of B.
Explain the tradeoffs involved in setting an ideal level of inventory for a particular product. What are the costs if too much is maintained? What are the costs if too little is maintained?
Answer:
An ideal inventory is difficult to have.
Explanation:
Inventory is the number of goods and services stored and is accompanied asset and thus management of that asset is a very important aspect of the business. If too much inventory is maintained the inventory can lead to liability. If too little inventory is maintained then it leads to shortages of raw material and work in progress.What it means monthly you don't have to pay per week?
Answer:
You have to pay once a month
Explanation:
It depends what they're asking. Either you might have to pay at the beginning of the month, or at the end of the month. If you don't pay in time, you have to pay an extra fee.
Markets may have difficulty providing the proper quantity of a public good because Group of answer choices individuals will tend to become free riders, and private firms will have difficulty generating enough revenue to produce an efficient quantity of the good. the good generally has a very large value to consumers relative to its cost of production. the good is one that tends to benefit a large number of people. the large profit involved in the production of a public good is generally too much for private firms to effectively pay out to shareholders.
Answer:
individuals will tend to become free riders, and private firms will have difficulty generating enough revenue to produce an efficient quantity of the good.
Explanation:
A public good is a good that is non excludable and non rivalrous. Everyone has assess to the statue and because one person is enjoying the view of the statue does not means another person cannot enjoy the view of the statue
The free rider problem is a form of market failure. It occurs when people benefit from a good or service of communal nature and do not pay to enjoy these services.
Because a public good is non-excludable, the problem of free rider increases so private firms would be unable to generate adequate revenue
Congress passed the Sarbanes-Oxley Act to ensure that investors invest only in companies that will be profitable. select an option False 2. The standards of conduct by which actions are judged as loyal or disloyal are ethics. select an option True 3. The primary accounting standard-setting body in the United States is the Securities and Exchange Commission (SEC). select an option True 4. The historical cost principle dictates that companies record assets at their cost and continue to report them at their cost over the time the assets are held. select an option True 5. The monetary unit assumption requires that companies record only transactions that can be measured in money.
Answer:
1. False
2. False
3. False
4. True
5. True
Explanation:
1. False: Congress passed the Sarbanes-Oxley Act to ensure that investors invest only in companies that will be profitable.
Sarbanes-Oxley Act of 2002 is a legal framework which was passed by the 107th U.S Congress on the 30th of July, 2002. The law required that investment banking be completely made rid of research analysts who works at a broker-dealer firms, so that the analysts are not influenced to write favorable reports to enhance their potential investment banking businesses.
Hence, it is a federal law that imposes a stiffer penalty for any securities related law break offence by the accountants, auditors etc by mandating strict reforms to the existing securities regulations.
2. False: The standards of conduct by which actions are judged as loyal or disloyal are ethics.
Ethics can be defined as a standard of conduct that judges a person's action as either right or wrong.
Hence, it's a set of both written and unwritten principles, values or rules of moral conduct that guides (governs) human behaviors. Ethics is a reflection that is typically based on identifying what is good or bad, right or wrong and just or unjust with respect to human behaviors.
3. False: The primary accounting standard-setting body in the United States is the Securities and Exchange Commission (SEC).
In the United States of America, the financial accounting standards board (FASB) is the primary accounting standard-setting body.
The financial accounting standards board (FASB) is a private, non-profit organization saddled with the responsibility of establishing and maintaining financial accounting and reporting standards for general guidance of individuals or capital providers such as investors, issuers and auditors.
4. True: The historical cost principle dictates that companies record assets at their cost and continue to report them at their cost over the time the assets are held.
5. True: The monetary unit assumption requires that companies record only transactions that can be measured in money.
You live in a culture in which people grow their own food and rarely have to buy food from others.One day,a researcher from the United States asks you to play the Dictator Game with a stranger.You are given $50 and you must decide how much to give to the stranger.Based on all the information given in this question,which of the following amounts are you NOT likely to give?
A)$0
B)$5
C)$13
D)$15
E)$25
Answer: $25
Explanation:
The Dictator game is used to measure just how much a person will act out of self interest especially give their surrounding. One person will be the dictator and the other a recipient who would be a stranger. The dictator will decide how much they are to give the recipient.
You live in a culture where you do not have to buy food and as this is a significant expense for humans, it means that you do not need much money. Regardless of this however, it has been shown that people would not give out the majority of their money which means that you would not give out 50% or above of the money.
As 50% is $25 here, that would be the correct option.
The journal entry to record the use of direct materials in process costing is to: Multiple choice question. debit Raw Materials Inventory and credit Work in Process Inventory. debit Work in Process Inventory and credit Raw Materials Inventory. debit Raw Materials Inventory and credit Factory Overhead. debit Factory Overhead and credit Raw Materials Inventory.
Answer:
debit Work in Process Inventory and credit Raw Materials Inventory
Explanation:
Inventory is an asset and a debit to an asset is an increase in that asset while a credit to an asset is a decrease in the value of the asset.
Direct material is an example of a raw material and as such when used in processing, the account balance reduces while work in progress which is the next product in the processing of raw materials increases.
Hence going by the principles stated earlier, the journal entry to record the use of direct materials in process costing is to debit Work in Process Inventory and credit Raw Materials Inventory.
A doctor and a lawyer owned adjoining parcels of land. Ten years ago, the doctor installed a swimming pool on her land. The doctor obtained the lawyer's oral consent to run plumbing from the pool across part of the lawyer's land. Last year, the lawyer sold his land to a buyer. The buyer wants to plant a garden on the land under which the doctor's plumbing runs, and wants to eject the doctor and quiet title. The statute of limitations for ejectment is seven years. With respect to the land under which the plumbing was laid what, if anything, has the doctor acquired
Answer: The doctor has acquired neither title by adverse possession nor a prescriptive easement.
Explanation:
It should be noted that in this scenario, the doctor has not acquired title by adverse possession nor the prescriptive easement in the land.
For the doctor to eb able to establish the title by adverse possession, it should be noted that the possession will have to be actual and exclusive, adverse, open and notorious, and continuous in the statutory period.
Therefore, following the information in the question, the doctor has acquired neither title by adverse possession nor a prescriptive easement.
Cat Chaser. Annette, who is angry because her neighbor, William, allows his dog to chase her cat, decides that she wants to get even. She moves a number of farm animals into her backyard and begins playing music at all hours of the night. She also steals a nice lawn chair off William's deck. She Antends to keep the chalt. Annette further took a rake off William's deck that she plans to return after she finishes raking her leaves. William did not give her permission to take the rake. Willam is unhappy about the whole situation and wants to sue. What claim would William have against Annette for taking the lawn chair?
A. Negligence
B. Conversion
C. Harassment
D. Trespass to personal property
E. Private nuisance
D. trespass to personal property
Oliver's Company (OC) produces batches of chicken and beef organic dog food. Each time OC switches production from chicken to beef it incurs set-up costs. It takes 180 set-ups to create the chicken dog food and 180 set-ups to create the beef dog food. Using activity based costing, there is an allocation rate of $20 per set-up. Based on activity based costing, what amount of set-up costs should be allocated to the chicken dog food
Answer:
$3,600
Explanation:
Calculation to determine what amount of set-up costs should be allocated to the chicken dog food
Using this formula
Set-up costs = Cost per each set up * Totals ups
Let plug in the formula
Set-up costs=$20 * 180
Set-up costs=$3,600
Therefore the amount of set-up costs that should be allocated to the chicken dog food is $3,600
On January 1, 2013, Warfield Co. purchased a $600,000 machine, with a five-year useful life and no salvage value. The machine was depreciated by an accelerated method for book and tax purposes. The machine's carrying amount was $240,000 on December 31, 2014. On January 1, 2015, Warfield changed the depreciation method prospectively to the straight-line method for financial-statement purposes. Warfield can justify the change. Warfield's income tax rate is 30%. On December 31, 2015, what amount should Warfield report as deferred income tax
Answer:
$0
Explanation:
In the case when the depreciation method is changed so it should be treated propectively. The past year depreciation amount remains the same. So the starting year of change having no difference should be produced but the beginning to the closing year of change the deferred tax liability should be recorded the difference occured in the future that lies between the book and tax depreciation
So, it should be zero
Do you think the directors of tgh word right to target a niche market or should they just sell sports shoes to a market? Justify your answer
On a statement of cash flows for a manufacturer of digital thermometers, the cash flows from operating activities would include
Answer:
Increase in manufacturers inventory .
Explanation:
As we know that if there is any change in the current assets and current liabilities so the same should be shown in the operating activities section of the cash flow statement
So if there is manufacture of digital thermometers so that means there is an increase in manufacture of inventory and the same should be represented in the operating activities section
Sharon joined a team that was responsible for boosting sales on last year's electronic models. The team began in January and was scheduled to run until May, meeting once a week. The team consisted of four women all with marketing and sales background. When the group first met, they learned they had much in common, outside of work. Now, the majority of time each meeting was spent talking about spouses, children shopping, and hobbies. At the first meeting in March, one of the four said, "You know, we have to have a presentation ready in less than two month. That seems to set everyone in motion. The group quickly divided responsibilities and set to work. The presentation was a success. This scenario describes
A. punctuated equilibrium
B. parallel teams
C. the storming stage of team development
D. sequential interdependence
E. similarity attraction approach
Answer:
A. Punctuated equilibrium
Reason:
Definition is a sequence of team development during which not much gets done until the halfway point of a project, after which teams make necessary changes to complete the project on time.
According to the punctuated-equilibrium model of group evolution, groups frequently advance during short bursts of change following lengthy periods without change.
Answer : A .Punctuated equilibrium is how Sharon and her team's condition is described.
Punctuated equilibrium - what is it?The team initially doesn't appear to make much progress while in punctuated equilibrium. The crew starts to work to make things happen and speed up their efforts as they get closer to their deadline.
In fact, Sharon's team experienced exactly that. The ladies initially showed a greater interest in exchanging personal experiences and anecdotes. However, they discovered their deadline was approaching about halfway through, so they started to work to finish the project.
For this question, the unanswered choices are:
punctuated equilibriumparallel teamsthe storming stage of team developmentsequential interdependencesimilarity attraction approachTo Learn more About Group, Refer:
https://brainly.com/question/25656843
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At higher prices, what happens to the opportunity cost?
A. There's no way to tell
B. It gets larger
C. There's no difference
D. It gets smaller
What is the difference between a production function and an isoquant? A. A production function describes the minimum output that can be achieved with any given combination of inputs. An isoquant identifies the different types of inputs that can be used to produce various levels of output. B. A production function describes the minimum output that can be achieved with any given combination of inputs. An isoquant identifies all of the different combinations of inputs that can be used to produce one particular level of output. C. A production function describes the maximum output that can be achieved with any given combination of inputs. An isoquant identifies the different types of inputs that can be used to produce various levels of output. D. A production function describes the maximum output that can be achieved with any given combination of inputs. An isoquant identifies all of the different combinations of inputs that can be used to produce one particular level of output.
Answer:
Option d: Production function describes the maximum output that can be achieved with any given combination of inputs. An isoquant identifies all of the different combinations of inputs that can be used to produce one particular level of output.
Explanation:
Factors of Production
They includes Inputs in the production process (labor, capital, materials)
Production Function
This simply is that function that is displaying or showing highest output firm can produce. It depicts what technically feasible is and when firm operates efficiently.
Isoquant
This is simply refered to as a curve tbat depicts or shows all possible efficient combinations of input that are very able to produce a certain quantity of output. It usually a downward sloping and convex and it can never slope upward. This shows also that adding more inputs keeps output constant.
Isoquant Map
This is simply a graph showing a combination of a number of isoquants, used to describe a production function.
What is the answer I need help!!
Answer:
I, II, and III
Explanation:
Customer sales service is representative of the services given to a customer who has bought or continues to buy a product or service from a company and includes after sales service that can be provided by a manufacturer, retailer, a third party training provider, or automated self service. The provision of customer sales service improves the relationship between the customer and the company, and it is an important aspect of customer satisfaction
Therefore, customer sales service comprises technical support, customer service, and automated customer service which is the option I, II, and III
Light Co. had the following bank reconciliation at March 31: Balance per bank statement, 3/31 $23,250 Add: Deposit in transit 5,150 28,400 Less: Outstanding checks 6,300 Balance per books, 3/31 $22,100 Additional information from Light's bank statement for the month of April is as follows: Deposits $29,200 Disbursements 24,800 All reconciling items at March 31 cleared through the bank in April. Outstanding checks at April 30 totaled $3,200. What is the amount of cash disbursements per books in April
Answer:
$21,700
Explanation:
Calculation to determine the amount of cash disbursements per books in April
CASH DISBURSEMENTS PER BOOKS
April disbursements per bank statement$24,800
Less March checks cleared in April statement($6,300)
Checks outstanding end of April $3,200
Total cash disbursements in April $21,700
Therefore the amount of cash disbursements per books in April is $21,700
Diving Fiasco. Mike, who owns a dive shop in the United States, decides to take a group of his customers diving in U.S. waters. Mike is aware that sharks occasionally visit the area where the divers will be visiting. He is also aware that, while stingrays are usually tame, they can become aggressive when fed. Mike does not reveal that information to the group of divers going with him. The divers go down into the water, and some have squid with which to feed the stingrays. During the dive, one of the stingrays becomes agitated and latches onto diver Susie's arm. Susie is so disconcerted that she drops her regulator (her breathing device) from her mouth and is in considerable difficulty. Another diver, Billy, encounters a shark, which snaps at him. While the shark does not actually bite Billy, the attack results in damage to his diving equipment. Mike, who is in charge of the dive, does nothing to help and leaves the other divers to return to the boat because the dive turned out to be more trouble than expected. Wendy, another diver on the trip, also returns to the boat without doing anything to help the divers in distress. Sam, on the other hand, goes to rescue the divers who are in distress. He manages to do so but in the process he pulls his back and requires medical care. All divers are very unhappy with Mike. Which of the following is true regarding whether Wendy and Sam had a duty to come to the assistance of the divers in peril?
A. Neither Wendy nor Sam had a duty to aid the divers in peril.
B. Wendy and Sam had a duty to aid the divers in peril, but only if Mike refused to do so.
C. Wendy and Sam did not have a duty to aid the divers in peril, unless they were the first to observe the problem. Wendy and Sam had a duty to aid the divers in peril, but only if they were acquainted with them before the dive.
D. Wendy and Sam had no duty to help strangers. Wendy and Sam had a duty to aid the divers in peril if personal safety was involved, but not O if the only issue was damage to property
Answer: A. Neither Wendy nor Sam had a duty to aid the divers in peril.
Explanation:
Sam and Wendy were simply customers of Mike in this scenario and so could not be reasonable expected to take over his duties to oversee the dive which he initiated and was aware of the risks of.
They therefore did not have a duty to aid the other divers especially given the fact that they did not know the risks involved in diving in that particular area. The only person who had an actual duty to rescue the divers is the company or person that took the people on the dive which in this case was Mike.
Suppose that labor is the only variable input to the production process. If the marginal cost of production is diminishing as more units of output are produced, what can you say about the marginal product of labor? If the marginal cost of production is diminishing as more units of output are produced, then the marginal product of labor
Answer:
Marginal product will increase.
Explanation:
Since the labor is only variable input and the marginal cost of production is diminishing that means the cost of producing additional unit is lower. So marginal product of labor will be increasing.
Moreover, MC = w /MPL
Thus, diminishing marginal cost will exhibit increasing marginal product of labor.
The father of a young child whose life was saved by doctors at a hospital emergency room called the president of the hospital and told her that he will donate $50,000 to the hospital, payable in 90 days, in consideration of the doctors' saving his child's life. The president recognized the father's name as a wealthy philanthropist who had donated generously to other worthy causes, and accepted the offer. The president promptly informed the hospital's board of directors of the father's offer and her acceptance of the offer. The board approved the purchase of a new respirator for $50,000 and authorized the president to enter into a written contract with a medical devices company to make the purchase, which she did. Once the child recovered, the father changed his mind and refused to give the hospital the $50,000. If the hospital sues the father, what would the hospital's best theory be to recover the $50,000
Answer:
promissory estoppel
Explanation:
Common law recognizes promissory estoppel as an enforceable promise. In order for promissory estoppel to be enforceable, it must comply with the following:
The promisee (the hospital) must have believed that the promise was real. The promisor (the father) must be a person capable of carrying out the promise. The promisee must have acted assuming that the promise was true (purchased the respirator).Which of the following is a correct statement regarding the standard unmodified opinion audit report? Group of answer choices The auditor's responsibility paragraph includes a statement that the auditors are responsible for selecting the appropriate accounting principles. The format of the audit report for public and nonpublic entities are identical. The audit report includes the name of the lead partner on the audit. The auditor's responsibilities paragraph includes a statement that the auditor considers internal controls when designing the audit procedures performed.
Answer:
The auditor's responsibilities paragraph includes a statement that the auditor considers internal controls when designing the audit procedures performed.
Explanation:
Standard-Unmodified Opinion Audit Report
This form of Standard is simply known as the uniform wording ofte used in audit reports while Unmodified opinion simply means that the auditor's opinion about the financial statements contains no material exceptions or qualifications. Standard Unmodified Opinion Audit Report is virtually needed by private Company.
Auditor's Responsibility
The responsibility of an auditor is to express an opinion on financial statements based on audits made. Audits conducted in accordance with auditing standards is generally accepted in the United States of America. Those standards require that auditor plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement.
The conditions for Standard Unmodified Opinion Audit Report includes;
1. All financial statements inclusive
2. Sufficient appropriate evidence accumulated
3. Financial statements are presented fairly in accordance with GAAP or other framework etc.
Why is customer service important? Check all that apply.
Customers expect it.
It lessens the likelihood of competition from other organizations.
It affects customer perception of the organization.
It affects the employees.
Answer:
Customers expect it.
It affects customer perception of the organization.
Explanation:
Customer relationship management (CRM) typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.
Simply stated, CRM is a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.
A good customer service involves providing a timely, upbeat, and quality level of service, as well as attentive feedbacks to the customers that patronizes an organization. Thus, it ensures that the needs or wants of the customers are attended to in a matter that reflects positively on an organization.
Generally, customer service is important because of the following reasons;
I. Customers expect it: all customers are expectant of a timely and quality level of service being offered to them by a seller or employee.
II. It affects customer perception of the organization: a good customer service has a direct relationship with the way in which a customer views an organization and vice-versa.
