Computers And Technology High School

Which of the following utilities can be used to troubleshoot an improper shutdown? (Choose all that apply).
a. Event Viewer
c. Memory Diagnostics
d. Chkdsk

Answers

Answer 1

The utilities that can be used to troubleshoot an improper shutdown are Event Viewer and Chkdsk.

1. Event Viewer: Event Viewer is a utility in Windows that allows users to view detailed information about system events and errors. It can be used to identify any error or warning messages related to the improper shutdown. By analyzing the event logs, you can often determine the cause of the shutdown issue, such as driver conflicts, hardware problems, or software errors.

2. Chkdsk: Chkdsk (Check Disk) is a command-line utility in Windows that scans the file system for errors and attempts to fix them. When a computer shuts down improperly, it can sometimes lead to file system corruption. Running Chkdsk can help identify and repair any file system errors that may have occurred during the improper shutdown. This utility checks the integrity of the hard drive and can potentially resolve issues that might be causing the improper shutdown.

Memory Diagnostics (option "c") is not directly related to troubleshooting an improper shutdown. It is a utility that tests the computer's RAM for errors and is mainly used to diagnose memory-related problems, such as system crashes or application errors caused by faulty RAM modules. While memory issues can contribute to system instability, they are not specifically associated with troubleshooting improper shutdowns.

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